Bellevue Hospital

Had a family member checked in here and experienced hell since day 1. When I finally got to my family member, she was not in good condition and NO ONE could tell me what was wrong. They just said «the doctor who checked her in left, come back tomorrow».
Excuse me? Does she not have a file?
She is also from South America and speaks POOR English. It was documented she needed a translator, but they NEVER provided one. They inserted a pace maker without alerting any of the family and when she came from surgery the nurses just left her in the room whacked out leaving me to take care of her. I called a nurse at the desk to get details and a nurse’s respond was «I don’t know». As someone working for her masters in nursing this is NOT acceptable. When I called her doctor, she never came. Whether I called her or a nurse did. Once she was finally discharged they prescribed multiple medicines she didn’t need. Example: xopenex. She doesn’t have a breathing issue/​asthma. The nurse checked and said it was a mistake (what a shock). Then once I brought her home, I saw the hospital only gave 2 of the many prescriptions she actually needed. It took 3 hours contacting and another visit to finally get the prescriptions.
Never.
Again.

This hospital gets zero stars. You will not find compasion or caring here. All you will experience is verbal abuse and mockery while they milk your health insurance to the fullest so that they can save up for their next family summer vacation. From the young latino prick in the emergency room who said «do you speak english well because I’m just explaining something basic?» when you ask a decent question– to the wicked black man that grabbed a wheelchair and ordered me to «get in my cadillac» while he cruely drove me through the hospital hallways to the white scumbags of doctors who did not even let me say bye to my loved one and threatened security on her. They asked me about my childhood only to make a mockery «that im still growing up». They are the ones that need to grow up and grab a mop and clean their piss infested emergency room where it smells like piss and there is no water to wash your hands plus everyone had to use the men’s bathroom. Other patients were complaining and getting upset also so i know it wasnt just me. I was very quiet when i came to the emergency room and i did not deserve any of that. They turned a man away because he did not have health insurance as good as me. I was kept in the smelly emergency room for almost 3 days without any word of where I am going next. God forbid you come in there volunatarily or send a loved one here, this belongs to the government and no one can save you if you want to leave. Once they assume that something is wrong with you, you will not be treated like a human being. They play games with your discharge (just to take advantage of your health insurance). I aigned discharge papers TWICE before I was released. They can’t wait to twist your words to make you lose credibility. You are also not safe in here. I had another patient (man) break into my room 2 – 3 times and i jumped up on my bed twice because they are unable to control other patients. How could that happen when men are not even supposed to be on the women’s side, let alone make it to my bed. Also due to their incompetence, they lost my personal property worth $ 60. If you love yourself, you won’t choose this hospital. Don’t choose a hospital where the staff needs mental help. Stay away !!!

This hospital is the worst!!! The ER room is horrible they try to discharge my husband while he couldn’t walk… he caught blood clots and his Lungs because they didn’t gave the right dosage. Just terrible!!! stay away!!!

I had a wonderful experience giving birth to my daughter at Bellevue hospital. Dr. Comfort was amazing to make me feel relaxed and comfortable. The nurses were very attentive and responded quickly to all my needs. Especially i am thankful to nurse Nadine Gordon who gave me an exceptional treatment and care! Anesthesiologists made my experience painless. Everyone was carrying and friendly and answered all my questions. Bellevue hospital has very good breastfeeding consultants who taught me how to breastfeed and why it is important. I am happy that i chose Bellevue hospital and will recommend it to all my friends.

To the staff at Reception 1B, watch out. Some day your family or friends will need medical attention and if they get the same treatment you gave us yesterday, you might not have as much patience as I did yesterday.
At this reception desk, I witnessed a nurse shrug her shoulders and walk off when a patient asked if he could see his doctor about his newly prescribed medication interacting with his seizure meds. She even said to him, ‘You should’ve asked him that when he gave it to you’, shrugged her shoulders and walked off. That, in itself, should be an immediate dismissal. I hope she gets the same treatment that poor man was given yesterday.
Guess what, lady? Karma’s a bitch.

Don’t waste your time here-​they treat you like garbage off the street. I work in the healthcare field and the way this hospital is run is completely unacceptable. The staff are deplorable and rude to all patients regardless of social status. You could get better treatment at a Veterinarian clinic

Ian Fagan is the best doctor I have ever experienced. He provided the most attentive and compassionate care when I had hematochezia. I will be forever grateful. Also Mike Janjigian, Ben Milgrom, and Monica Gupta were unbelievable doctors

I want to say that I have never had a better experience at an ER or doctor’s visit as I had at the Pediatric ER at Bellevue on 1^st avenue.
The nurses and doctors were kind, compassionate, attentive, apologized for any delays in getting back the x-​rays, you name it, they did and were on top of it. My aunt, cousin, and I were beside ourselves at how wonderful, professional, and caring everyone in this hospital behaved. Every single person we encountered treated us with the most respect and care.
We also went to the business office to discuss payment and had an amazing experience with the rep there. She was informative, again kind, and offered many solutions for my family.
We all left smiling and on cloud 9.
I send much love and thanks to everyone there that is overworked and still maintaining the best service. You made my family’s year when they were stressed and worried. Thank you is not enough!

Took a bad spill and would up with a compound fracture of my tibia late one evening. Yes, that means my bone had protruded through my skin causing heavy bleeding and a ride in an ambulance. The doctors on the other side took great care even after I later found out I was an unruly customer. If you read this some how, again, my apologies to the Ortho Team.
Woke up with a rod in my leg after a seamless surgery. Both nurses, Chris and Cynthia (in Trauma) took great care of my needs and were there within a click of a button. Had a second opinion on the work done on my leg at my family Ortho and he said the doctors did an excellent job.
Cons: Food. Woof, have someone bring you something stat or get take out, anything. Four to a room can prove loud with everyone’s TV’s, needs, and beeping machines. Try to get a two person or if you can, solo.

I had an appointment for a dental implant/​bone graft consultation on December 15 2015. I have a very serious and noticeable bone loss problem in my lower jaw and collapsed mouth due to missing teeth. It is so bad I walk with a scarf on to hide my face in public. As soon as I was called into the office for my consultation two Asian women (one tall and skinny with a short haircut and burgundy scrubs and a short chubby one with her hair back in a ponytail in light blue scrubs) they were either students or doctors IMMEDIATELY and BLATANTLY laughed in my face asking rudely through their laughter «Why are you here?»
I get laughed at and treated very scornfully everyday because of how my chin looks due to bone loss so I immediately knew what the giggles were about. I said «While this may look hilarious to you its really not, and this problem isnt just about Vanity it is also painful as well as socially mentally and emotionally disabling» and as I proceeded to talk about the problems I am going through like how headaches from clenching my teeth etc these childish unprofessional chicks continued to laugh. Then once they realised that I knew they were laughing at me, the one in the blue scrubs comes over with her PHONY self and introduced herself and then says «Oh youre pretty, its not that bad». I hate fakery. So I told her «you dont have to lie to make me feel better». Her tall skinny friend just stood back staring after that.
I was pissed so I couldnt even get my words out properly because I was mentally trying to gluing my mouth shut so I didnt curse her out. The other people there kind of smirked and held in their laughs and but these two were laughing and falling all over each other like they were at a comedy show. The only two people that were decent about it was the Caucasian female dentist in a white coat and a Black woman who just stood there with neutral reaction. The rudest was the big hulking, football player type Caucasian dentist (maybe student), he just kept this look of disgust the entire time. As I got up to leave the two Asian ladies started up. the whisper and giggle routine. so I just looked DEAD at both of them and. said LORD PLEASE FORGIVE THE FOOLS. I am scheduled for a bone graft in January. I really hope those jerks wont be there!

First thing people need to realize is that it is a public hospital that by law, has to admit everyone, regardless of whether you have health insurance or not, and your legal status (if you’re an undocumented person). And for those complaining about the paperwork: blame the insurance industry, regulators, the system PAYING for your free and/​or subsidized health care. Don’t take it out on the staff who are forced to do it.
The paperwork does two key things:
— Consent for the hospital to access whatever information is out there on your health, including previous blood exams, and any information your previous doctors or referring doctor has on you. Some hospitals and family doctors use certain EMR/​EHR (electronic medical/​health records) databases. You can decline, but expect MORE questions about your history.
— Helping pay the doctors and staff (resident doctors get paid peanuts for the hours they work, if you didn’t know.)
I’ve only been here to help family friends, or to visit friends doing rotations/​working here. From my experience, if you ask the right questions proactively, you’ll get what you are there for. Overall, it’s been a very positive experience with the doctors + support staff. They do take the time to answer questions and address concerns (because I ask respectfully, may I add). The only things I found unpleasant were some ingrateful (and clearly not needing emergency care) folks who: try to skip the line, demand things/​care out of turn, say really demeaning things about the people who are actually helping them. Oh, and the bathroom will probably smell, but hey, it’s a PUBLIC bathroom.
NOTES:
IF YOU HAVE NO HEALTH INSURANCE OR ARE UNDOCUMENTED: Go to the info desk, which will usually direct you to the business room which is to the left of Bellevue’s main entrance (it’ll have glass walls). Fill out the forms, which are available in several languages (Spanish and Chinese for sure!). Return them to the desk and wait for your name to be called so they can enter in your information. They’ll give you a plastic card.
For those who are applying for Medicaid or emergency Medicaid, to expedite your visit + save return trips, try to bring any/​all of the following:
— Physical photo ID (such as driver’s license or your ID NYC card)
— Any proof of income (1040s, tax forms)
— Proof of address (bank statements, gas/​electric/​cell phone bills, etc.)
IF YOU ARE UNDOCUMENTED: You’ll be eligible for emergency Medicaid, but you won’t be able to apply for regular Medicaid or any of the other health insurances.
ON EMERGENCY ROOMS: ERs all over the city are usually overcrowded. If you look like you’re dying, you skip the triage queue/​line and are seen first. If you have an open cut that requires a few sutures/​stitches and you’re waiting 2 – 3 hours for them, be grateful you’re not incapacitated or on the verge of death and stop friggin complaining. And the clerks and admissions staff sometimes might not know the difference between a real life or death situation if it’s internal bleeding. Try to make it clear in that rare case so you actually do get attention. No one wants a dead person in the waiting room.
Good luck.

Bellvue hospital is so much worse than another crappy hospital in Coney Island Hospital. At least the rooms in Coney Island there are 2 patients and each Nurse and each CNA is in charge of 2 rooms constantly walking around and see what the patient needs help with. At Bellvue there are 4 patients to a room and a RN bounces between multiple rooms and the nursing station and are seen like once an hour.
My mom has been in the hospital for 3 weeks and been trying to get her discharged and into a rehab facility the last 4 days. Leaving 3 – 5 voice messages a day to the social worker, patient advocacy, case manager, doctor — it doesn’t matter. Only the Dr. will call you back once a day 8 hours later.
My mom has swollen arms from having blood drawn about half dozen times a day for a week.
Bellvue does not want patients to leave the hospital no matter how much you ask and demand.
Any administrative tasks takes days to process and they probably only do it once a day.
What can any of us expect from a public hospital and public employees. No rush no urgency no being reasonable.
If you are a patient and do not speak English, you might as well be a corpse and let them perform anything they want on you.
All these public hospitals need to get their act together and start performing administrative tasks in a timely matter and stop all these delays and passing paperwork to orhers and to other departments all the time.
The only positives I must say is that most of the Nurses and Nurse Assistants do try their best to keep the patient comfortable.
Why even have human beings performing administrative tasks when a human being is always behind a desk in an office somewhere that can’t be seen or found and never picks up calls or want to talk to or see anybody.

This is a review for the women’s clinic. Terrible experience and would definitely not recommend any woman to go there.
On their website they claim to accept everyone with no questions asked but in reality they are not inclined to help you in any way.
I had an appointment and showed up two hours before to register. The woman at the business services was helpful and despite being overwhelmed was very courteous but in the actual clinic upstairs it wasn’t the case.
I was admitted by a nurse who took my BP and then sent me to wait outside for my name to be called. Then I saw that the doctor was very young and obviously hadn’t finished her studies. Then. the nurse asked me to follow her to let me know she couldn’t see me. The reason? I had a self pay card and the lady downstairs made copies of my marriage certificate and of all my official ids.
I forgot to mention that you need a card to be seen or they won’t help you. but I had one!! Their excuse was that there was another medical record with someone with the same name and they were convinced it was me.
They really made me feel like I didn’t matter. .it was already enough to be seated in a room full of pregnant women when I just had a miscarriage but now thanks to their lack of care I won’t know if I’m okay physically speaking…
I stormed out angry and frustrated wishing I could afford a private doctor (not a student half my age).and never ever have to experience this again.
Do yourself a favor and go to Ryan and Nina’s.I should have returned there and pay the 125 dollars they charge for a consultation.

This is the best Hospital in NY in my experience. If you rush someone for a surgery and they take the person in and get straight to the problem without no medical history of the patient, that is pretty good as far as experience goes.
The Doctors and all the staff were very nice and respectful at all the times of me and my family. This was an excellent hospital to get services from. Very impressive.

No where else can you go and be seen for FREE from one of the pioneers of modern medicine. I cannot believe the all the reviews aren’t positive!
Yeah, a good chance you will have a bad experience cause it is a direct reflection of NYC… the NYC that YOU good folks (and me) are a part of and make NYC what it is.

So, before you complain just think of what do you do for others in a typical day?
How you treat people who come to you for a little assistance, push and shove on the subway, make that air leak sound if the guy is too slow at the turnstyle… pass by those less fortunate than you, jump in front of cars trying to turn, (on the phone crossing the street), not offering seat to women on the subway, ordering coffee at the deli even though you KNOW there is someone waiting there first… now expect to be treated the same way here, my fellow New Yorkers… because it’s just another version of YOU behind the ER counter!
But now you are sick and no one really gives a crap.
Well, I care, send me a message and I’ll pray for you. Really.
If you want to lay your head on mommy’s lap whilst she strokes your hair…(I know I would when i’m sick) then go home, or, do your part and pay for your healthcare, get better then go to the massage parlor.
This place Belleview was always free to many, still is, way before Obama crap-​care was introduced. Bellevue helps people with low income by allowing them to pay what they can afford, without embarrassing them or making people jump through hoops.
Fact is, the level of care is actually excellent, just as good as almost any hospital.
I cannot tell you how many people Bellvue helps, feeds, shelters, supports and rehabilitates. Everyday, all day, all year, FOR FREE! Without any thanks.
Thousands of people are picked up from the gutter and lifted up by Bellvue. People who you would likely pass right on by…
Not sure I’d even want to explain this because judging by your cry baby reviews y’all would not appreciate it anyway.
When the shit really hits the fan and hundreds of people need a place to go in a REAL emergency then lets see how we scoff at Bellevue.
I love this…”.yelpies” my behind..

The ER department is amazing. I cannot say better things about them. They are kind, patient, knowledgeable, and provide exceptional service.
I came here for sharp pains and they really went above and beyond to make me feel
Comfortable.
Part of having a good experience in a hospital
Is feeling the practitioner really cares and takes the time to explain what they are doing and the results in a way that is easy to understand.
Dr. Jessica Lopez and Dr. Elizabeth Franzek were both exceptional. I cannot recommend them enough, it made the experience so pleasant. Generally speaking though, all the nurses and physicians I dealt with were wonderful.
Considering it was the ER my wait time was not outrageous and they tried to discharge me in a timely fashion.

This is a city hospital right??? I’m not sure, but I’d rather come here than go to Brookdale or Kings County hospital.
When I had health insurance, I came to Bellvue’s health clinic for check ups. Yea, I would wait 2 hrs until I was seen by my doctor but hey the doc did his job.
Throughout my adult life, I came to the ER about 3 or 4 times for non-​life threatening issues. I remember not waiting that long to be seen by a doctor but the last time I came to the ER, Sept 2012, the total time I waited was about 4.5 hrs. When I finally got called, after running tests, getting my diagnosis and getting my prescription, the total time was about 1.5hrs before I was able to leave. I was in there for 6hrs. While waiting to be called, there were several people whose names were called but no one claimed the name, so either they left or they fell asleep. And I noticed several people who fell asleep. If it’s not a life threatening issue, you wait. If it is one, you’d get seen right away.
If you’re 24 or 25 yrs and younger, you’re considered a child, so you’d go to the pediatric’s ER.

AVOID THIS PLACE!
Particularly the Emergency Room.
I’m honestly surprised that this place hasn’t been shut down by the health dept. and auditors. Any restaurant restroom that Ive been to has been cleaner that this place as a «medical facility».
See notes and pics:
–Nurses wearing dirty uniforms
–Open containers of urine sitting around on floor and cabinet (photos)
–Trash thrown all over on the floor (photos)
–Filthy environment and equipment (photos)
–Very long unnecessary wait time due to doctors/​nurses personal distractions
–Administratively very unorganized with careless staff
–Doctor was wearing his dirty uniform inside-​out introducing himself as: «hi– Im the doc around here»
–A nurse accidentally dropped a patient’s pills on the floor, picked it up, and still gave it to him.
…this was just from my 4hr experience, but the list goes on.

I had the misfortune of fainting aboard the train on my way to work and sustaining some injuries to my head and face last Monday. I was taken here by the EMT’s, it was not a pleasurable experience.
Like I said, I had fallen and had a lot of pain and the hospital seemed to care more about whether I could locate my insurance card instead of getting me stitched up. Once they admitted me and I supplied them my card, they left me there. Shortly thereafter, another employee makes me fill out a bunch of papers about financial responsibilty… blah blah blah.
I sat there waiting… waiting. and waiting some more and finally they tell me I wIll be stitched up shortly… ends up taking an additional TWO HOURS! My girlfriend had a bunch of questions and the nurse had a very non-​chalant attitude about her questions, she asked if I would get some medicine for pain relief and nothing was provided. They left me on a bed next to a bunch of inmates in orange jump suits and a bunch of guards from the Department of Corrections.
I was finally released about 4:15 after arriving at 9:30AM. What a nightmare, the experience of fainting and being badly injured was bad enough, but the poor service I received made it even worse. Thank god I actually had insurance or they may have just left me outside in the cold!

I came here because Ebola virus disease was starting to spread and my uncle wanted to check the hospital out with the patient who had that disease which I think is crazy… was once known as «Ebola Haemorrhagic Fever» and is a serious disease that is often fatal to humans… The virus can be transmitted to humans from wildlife and then spread from human to human contact… The guy came back from Africa and was roaming around NYC while two weeks in… started to feel the semitones… The fatality rate from Ebola virus can be up to 90% though currently averages at about 50%…there was so many news reports and camera outside the hospital For days… basically the hottest topic around…
Bellevue Hospital Center in New York has 12 MICU beds…10 SICU beds…6 NSICU beds… 12 CCU beds… there are also 16 step down unit beds on the same floor… Bellevue is the first hospital to utilize an entire pavilion dedicated to critical care with step down beds included on the floor… this is to make for it easier for doctors to do rounds on recovering patients that have been turfed from the ICU to the step down units…
I don’t know about you guys… but after all this madness happening lately… it’s probably best to prepare ourselves for the worst…