Citibank

Very awful banking experience with this branch. When we found our account had some strange activities in October, we spent two hours setting up new accounts, only to find out two months later that everything was messed up. Despite the fact we have over $ 5K in total, they charged us fees on individual accounts and the reason is that they didn’t link the account in a right way. The «banker» who set up the accounts was Christina and she was obviously new and didn’t know what she was doing. She also set up a new account without our authorization and showed that the account was set up in 2008. The home address was typed into the system wrong. The manager was of no help at all either.
We ended up closing all the accounts. There are banks on every block and I can’t stand the thought with unprofessional people messing with our bank accounts.
Also noted 10 am in the morning, there were six workers walking around the bank with only one teller servicing 10 customers.
Citibank stock should be shorted if all branches are like this one.