Columbus Valet Svc

They get the job done, not great but ok. I used them because they were on my block. Otherwise I’ve lost things and they don’t really ever advise you on how things should be washed, don’t match socks, etc, nothing special about this place

If there was an option for negative stars they would deserve it.
Long story short, how would you like to receive your laundry back with a contractor’s bootprints in the middle of your only 5 times used bedding sheet?
Neither did I, this led to a quick visit to the laundromat …
The Owner is impossible to reach and the staff is not responsible for anything but actually insisted that I made the bootprints myself …
My suggestion to them was to act like a Professional service and to apologize for what happened. This brought a funny response «sorry for what?!» …
I now understand that this is their standard for this service!
Be aware, they also claim that they have washers that swallow socks and send them down the drain! All I know is that I now own many socks without a mate.
The choice is yours but after two years I am done with them!

I opened up my wash and fold and found in addition to underwear and tshirts, 4 shrunk dress shirts! The laundry rewashed the shirts in cold water, hung dry to stretch them out, then sent to the shirt press. They’re back to normal size again, so good save!

DO NOT USE THEM. I had two hampers that weren’t even very full and they insisted that I had 40 pounds of laundry after they delivered it back to me. Obviously I wasn’t going to argue, so I gave the delivery guy 45 bucks and sent him on his way. When I opened up my laundry, the clothes were folded, but none were sorted, my socks and underwear laid at the bottom of the piles in a jumble, and one of the hooks on my bra looked like it had gotten tangled on something and after yanking, was pulled out of its stitchings. My robe was also missing the tie that goes around it, so now I can’t even use my robe anymore. I assumed that these were just typical laundry casualties, and didn’t think too much of it. It wasn’t until today, after taking my laundry in to Poly Cleaners, did I realize how much Columbus Valet sucked. I talked to my roommate afterwards (who went to P&K) and she had the same amazing experience with them as I did with Poly. All of our clothes were folded, sorted, and socks were even matched. Not a single piece of item was harmed in the process.
Never again will I be using Columbus Valet. Complete scam.

I used this cleaner for the entire 5 years I lived in the neighborhood. I only used for wash and fold but that was only because I already had a favorite dry cleaner nearby. I found their wash and fold service reasonably priced, friendly, and easy to deal with. They were late picking up my laundry a couple times but thats likely because one guy seems to do all their pick up and drop offs! He’s so sweet and very nice! Given they never ruined or misplaced any laundry during the 5 years I went there and that they were so pleasant to deal with I’d give them 5 stars! I will miss them now that I’m downtown!

Excellent cleaners. Came here every week for a couple months, never disappointed. Staff is friendly and courteous, they remember you and your name after just a few times, and you don’t need to keep any receipts. Prices are very reasonable, $ 1/​lb for laundry — competitive prices for shirts and coats. Definitely helpful in determining whether things need special treatment or not.
Laundry service is as good as can be, drop it off anytime up to 8pm and they’ll have it done by noon next day — can’t be beat timing or price (unless you’re lugging your stuff to Chinatown). Open till 6pm on Saturdays and 8pm on weekdays, which is huge if you’re trying to make it back from a day at the office. Closed Sundays.
Never messed up a shirt or a laundry item. No ‘express’ service for shirts/​pants (ie same-​day etc that other places have), so that might matter for some, but not essential for me. That itself may be –1 star for some. For me this place is a perfect cleaners due to their hours, service and prices!