Consulate General of Nigeria

The one star is for the friendly and helpful concierge. Unequivocally the worst consulate experience of my life! The staff at this location are unscrupulous, underhanded, shady, and perhaps severely retarded in mental faculties as well.
I arrived with more than the required documentation based on the reviews only to be sent back and forth to a print shop 3 times to provide additional copies of «missing» documents that were never called to my attention in my earlier trips to the kiosk. How convenient…
The icing on top of the fecal cake however is when they demanded to see a letter of incorporation from my employer, (one of the largest companies in Nigeria) albeit the work permit had already been granted and a letter from the company on official letterhead had been submitted. That’s like asking Coca Cola for proof of incorporation. Talk about comedy!
I will be a lodging a formal complaint, likely to no avail, about the shady practices at this consulate. Furthermore, overcrowding on the 8^th floor where the consulate is located poses a serious health hazard. Fire your nepotistic staff and get a bigger location! Kmt

I would give this no star if that option was available. I should have known to apply for Nigerian passport I have to do it one year in advance. I am not exaggerating because even at two months you probably will not get it in the time you need it. The website is a fail. Not user friendly. Payment method is a disgrace. Card payment system is down has been down for months. You have to send money order which sucks because if its lost in the mail, na one chance be that. The third party system they use to handle their applications sucks the most, their contact number is designed to make you wait and after 5mins tell you nobody is available to speak to you. What will it take to improve your process? I just wish for once this embassy would disappoint me by doing something efficient. At the end of the day, where else will I go to get this done? I’m stuck here and i have to wait for them to decide when to fix their process. I wish there was away I could pass this across to someone who can actually do something.

Don’t make the mistake of coming to this place or you’ll be sorry. They’re rude, they have poor work ethics, they know how to frustrate people, and they have inconsistent policies. I wanted to travel to Nigeria and the website was not user-​friendly, so I called to find out if I could send a money order and someone said yes. I sent the documents, but another person sent them back with a long list of unnecessary requirements. I tried the Washington Embassy of Nigeria and another nightmare started.

Auntie at the visa desk came 30 minutes early to explain the documentation needed. (Which ¾ of the people waiting did NOT have) The other lady who helped me told me what I needed to process my visa and it was ready the next morning as soon as I hit there which was opening! They actually processed some emergency cases the same day.
Unfortunately, the staff here is under appreciated. I had made an appointment years before as a 19 year-​old to find what products I could export to Nigeria and the minister spent over an hour going over the import list and how to navigate the process of doing business in Nigeria.
I love Nigeria House. Ignore the complaints of entitled Nigerians.