The owner and trainer at this business, Kandi, canceled 2 of my appointments within an hour of a scheduled workout. The second time she texted me «I am choosing to prioritize regular clients and you are not in pain and I prefer to meet another client who needs me more». I was appalled. I had paid in advance for 5 sessions and came from another Borough to make my scheduled appointments. Furthermore she did not ask if I had any injuries and assumed I was in good health, when in fact I had suffered a bike injury and was coming to the session for physical therapy for a bulging disc in my neck and back. Her attitude and demeanor was very unprofessional and I do not recommend using her as a trainer.