Emirates

Great planes but I judge everything based on people. The customer service is repeatedly horrible. I’ve recommend flying numerous airlines before Emirates.

I heard a lot about Emirates prior to my trip, and when I went on my flight I was pleased with the service I got. The FA’s were professional and attentive. There was a difficult passenger next to me making ridiculous requests and disrupting my section of the plane, but the FA’s were able to put the passenger in their place. The food was good and a lot better than many other airlines. We got amenity kits on each flight and a set of headphones. The IFE is great and has a good selection of movies, TV shows, music, and more. The flight from New York to Dubai was half full so most people on the flight were able to stretch out over an entire row of seats, so that was a pleasant surprise. On the return flight from Dubai to New York the flight was full, but the A380 I flew was clean and had plenty of legroom. There were a few delays in both Dubai and New York on that flight but it was very comfortable.
I would definitely fly Emirates again if the opportunity comes again!

Flying economy class — - It’s perfectly OK as far as the important things are concerned: efficient check-​in, safe flight, and baggage arrives with you. BUT, as for creature comforts, it’s as bad as the others, with very cramped seating and mediocre food. A real disappointment as I thought they were a cut above. I suspect the One Percent sitting upfront in first or business class have it much better. Oh, I hope the elite had better movies too.

Flew them due to despicable service by BA. Did not know what to expect but was pleasantly surprised.
We flew the Airbus A380, and the seats were very comfortable and service was adequate and friendly. what I liked was the flexibility to get me on board and the lounge and bar area at the back of the business class section. A nice spot to stretch and chat with some fellow passengers.
The lounge in Dubai is a mess. people smoking in the restrooms and filth everywhere made it pretty unpleasant. Avoid it. My reason for a 3 star rating.
A good experience in air — would consider flying them again.

I would give 0 stars if I could. DO NOT fly Emirates. Staff is horribly rude, doesn’t even smile. That is the LEAST of your worries. Dubai Airport and Emirates staff for a connecting flight STOLE MY LAPTOP. Yes, I’m SURE it was them. We were in a group of 6 handicapped passengers (including my mother). They rushed us through, tried to steal my phone as well, but when I screamed for it, they slipped it into a bin. They distracted me and rushed me on purpose. After I reported this, Emirates and Dubai Airport did NOTHING. This is despite the fact that THEIR staff is stealing and all they have to do is view the security tapes to find out what happened to my laptop.

I have flown using Emirates for a few years now. The quality has gone down in the past 2 years. Many of the flight attendants are not polite and need to learn basic manners. When called for water, for example, a flight attendant took a long time to come and in one case, didn’t come at all (when using the call button). Also, the quality of the airplanes differ considerably based on geographic location. The planes from NYC to Dubai and Milano to NYC were pretty decent, but the one from Dubai to India was substandard. I have several miles in the airline and hope to fly with them again, but I really hope they improve the service (especially in Economy class).

The worst flight I have ever been on!!! I flew to Dubai and looked at the reviews and said ok I will try them I usually use Delta which is always great by the way. THEY WORST FLIGHT EVER IN MY LIFE!!! The crew was horrible and rude and when they were serving the dinner meal one of the male crew members farted very loudly near me and didnt even say anything like it was just ok or something and the meals are gross! thank god I had packed some chips or I would of starved! The flight smelled so bad from the other people on there! I felt like I was flying into hell!!! I couldnt get off of there fast enough!!! I will NEVER AGAIN fly this airline!!! DO NOT USE THIS COMPANY FOR ANY TRAVEL! I KNOW I WONT!!!

Their first class and business lounge is hands down the best airport lounge that I have ever been in. The had a nice little cold and warm buffet of breakfast foods and practically any drink you can imagine that you would want to drink for breakfast. Seating was incredibly spacious, and the bathrooms were very clean and elegant. We were in first class from JFK to Dubai and on the return and I cannot say enough wonderful things about the flight, service and amenities offered. I was basically sitting in my own personal HUGE bubble with everything at the tip of my fingers. Food was on demand, the menu was expansive and delicious. I had chicken consume, sea bass, salads, bread baskets, tea, coffee served in mini bodums, it was crazy! It is pretty darn expensive to fly so extravagantly, but it is definitely a once in a lifetime experience that everyone should try!

I Flew Emirates from San Francisco to New Delhi on Feb 2^nd and came back on March 2^nd. I was traveling with my 3 year old daughter and as i had flown numerous other carriers before i knew that everyone was always helpful for someone with a baby. BUT for EMIRATES it was the «OTHER WAY AROUND».
My first shocker came when i asked for milk for my child. The Hostess says «I am sorry i am helping others» i waited for a while and asked again, she told me on my face that why don’t you go and get it yourself. Another lady sitting a couple of seats away had got a glass of drink that won’t fit the cup holder and she asked the hostess, What to do? Hostess responds «Could you not get a smaller cup in the first place». At that moment i realized that this is going to be rough ride for me and my baby.
On my return flight although i made sure to carry as much milk as i could w/​me but eventually i ran out of it and the surprise was even bigger than the last time. She Says «WE ARE OUT OF MILK, WE ONLY HAVE IT FOR OTHER THINGS».
I am not a very demanding person and try not to bother anyone, but is this the way. I have had great experience w/​other carriers.
My Opinion for EMIRATES «MOM’S BEWARE THEY WILL GIVE YOU A TOUGH TIME»
Aman

Have flown this airlines multiple times. Service, planes, food are all good. They are also allowing 2 check bags to be checked in. However, the mileage program isn’t that rewarding at all!

Okay, now it really does not get much better than Emirates when we are talking about flying international in Business Class.
If you’ve seen Sex and the City 2, and remember the scene where they fly to Abu Dhabi and enjoy drinks at a pink lit bar… it is like that in real life. I had a few of the most amazing trips on Emirates when I traveled to Dubai — the service, the food, the wide leather seats and large personal TVs, the added bonuses like a bar in the back with little benches on either side where you can mingle with your travel buddies or complete strangers — the whole experience is phenomenal.
The airport lounge in Dubai is also a sight to be seen — it is hands-​down the biggest and most lavish airport lounge I’ve seen… getting a seat can be a challenge because a lot of people fly Business/​First out of Dubai but the food spread with everything from 7 different types of cheese, to chocolate croissants, to smoked salmon accompanied by endless flutes of Veuve Cliquot is really something to write home about.

Five Star Airline™. Not a reflection of the service or experience, just a «tag line».
Flown Business Class JFK to Dubai a couple of times.
First flight, received NO dinner entrée as attendant ‘forgot’.
Next flight on A380, Business Class seat was nothing but an inch of worn fabric-​covered foam on hard metal seat. No meal ‘starter’ was served… Attendant ‘forgot’ again.
As one Unilocaler noted, clearly the large percentage of First and Business Class seats can not be served in even a basic fashion.
For an $ 11k round trip fare, service and seat quality is a joke.

Fantastic airline — truly 5 star, don’t agree with other reviews regarding customer service compared to the US carriers the service on emirates is far superior.

I’ve traveled Emirates Airlines since the time they leased aircrafts from PIA in 1985. They were great then and remained great all the way till my last flight in 2000. However, they are not the same anymore. You need to either look good or white to get your job done or suffer racial discrimination. My neighbor across the aisle did not make the cut and while I got what I wanted, she and her son did not. I walked back to where the steward was and asked her for a blanket and she pulled one out of the cabinet (I took it for my neighbor across the aisle, because I heard her lie to them).
That was just one of the problems. Then there was the car seat issue. Everything went well as long as we were in the US. They allowed us to take a car seat and its stroller attachment all the way into the aircraft and fit it onto the aircraft seat.
Once we landed in Dubai, they informed us that the car seat and stroller needs to go with checked baggage. Even after major persuasion they did not let us secure our son into the car seat. Their website
… mentions otherwise.
I purchased Emirates tickets specifically for the comfort of my son and without his car seat, he wasn’t comfortable and of course neither were we.
1. Be ready to be discriminated based on how you look.
2. Plan for your child and plan for changing rules as you change country
3. Go with another airline if you want a drama free flight.
4. Expect no food for your child even if you have paid for a seat.
5. Expect that even if you added meal preferences on the
website, they will give you the excuse «your agent did not provided the preferences»

There are pros and cons flying with Emirates. I had to leave the country in a day’s notice, hence Emirates was the only economically available choice. This is my first time flying with Emirates. For international flights, I have flown with Singapore Airlines, Malaysia Airlines, Cathay Pacific„ EVA, Continental, and United Airlines before. So here’s a review on Emirates for economy class.
Pros:
1) Touch screen tv (Continental has touch screen as well)
2) Power outlet for iphones, laptops for all seats
3) Reclining seats are comfortable (not only the back seat reclines but the seat itself slides forward, allowing a more comfortable sleeping position.
4) Provides socks, toothpaste/​toothbrush and eyemask for long hour flights.
5) Head rest for petite people. The seats have adjustable head rests that go lower than others.
Cons:
1) Below average service
— The flight attendants do not remember your request unless you ask them a few times. This has not happen in previous airlines as the flight attendants typically write it down as soon as you ask for something).
— Flight attendants do not take the initiative to help you with your carry on baggage when he/​she sees you’re having trouble finding an empty slot up in the overhead compartment.
— Does not provide help to check in baggage to a different connecting airlines. However, this is probably due to the person who is working at the counter who didn’t know what she was doing. Had to request and go through line by line with her with my itinerary. Apparently they can’t see my itinerary on their system, which is weird.
— Cannot process fees at transfer counter. You have to get out of the checked in area, go all the way to the main departure hall to pay up, AND go through security check again!
— Does not provide overnight accommodation when flight delayed and you missed your last connecting flight of the day.
2) No foot rest. (most airlines do not have it as well but Singapore airlines have foot rest)
3) Slowest baggage claim ever (This happened twice. It was late for more than an hour after the aircraft landed. After flying for almost 25 hours long (had connecting flights and layover in between), the last thing you need is to wait forever for your luggages.)
If you have the patience to ask them repeatedly for things and be upfront about help and waiting to get your luggage, then this is for you. Based on my experience, I will choose to travel with other airlines.

By far the best flight i’ve been on. Comfortable, spacious, good food, friendly and more than helpful flight attendants. What more could you ask for in an Airline… Especially for long flights. My flight was from JFK to Dubai… Since i had to catch a flight from Palm Beach to JFK, i had to wait a few and in total my trip ended up being about 16 hours or so.
I slept for about 6 of those hours on and off. I recommend this Airline if you are traveling long distances. However, you may want to check out their website because they are going to new Hubs now.
On the flight, you get 3 full meals and enough entertainment to keep you busy for way more than 12 hours. Thousands of channels to watch TV. Movies, games. I was playing jewelquest or something like that for a majority of the time that I was awake. They give you a goodybag with some helpful essentials while on flight including a pair of socks, tooth brush with toothpaste, headsets, blanket, pillow… Every couple hours they would come around with snacks and drinks. The flight wasn’t a hassle at all. I came off the flight actually feeling refreshed. (Just make sure to drink LOTS of water while you’re in flight, otherwise you will feel like your whole body is swollen)
I recommend this airline 100 000% .im sure whoever has flown here agrees with me.

I’ve taken two trips, four legs each on Emirates, from JFK to Beijing through Dubai. Best flight experience ever; I’ll go into more details shortly…