European Wax Center

Had my first brazilian at this center and it was great! They were super accommodating and understanding when I had to move my appointment to the next day. The wax itself was one of the most painless I’ve experienced, as well as relatively speedy and efficient (I was out of there within 20 mins, including paying). I’ve forgotten my technician’s name, but she was super sweet, from Ecuador, and I’d definitely recommend her. Half off for your first wax too, so $ 26, which is a great deal! I’m definitely returning.

I am really not one to complain, but honestly if your waxer is in a bad mood send her home and tell her to come in the next day. I had a Brazilian with Mona and it has taken over a week to heal. She was so rough with even just the pre-​cleaning before even waxing that just that part alone hurt like hell. She then burned my skin with the wax and didn’t even bother to hold a mirror to show me what she had done. She was in such a rush (mind you I was on time) and in a bad mood that I didn’t even have time to tell her to stop and walked out of there in complete shock. I will try another specialist next time but honestly having one awful and scarring experience makes you question coming in a second time.

I had a very bad experience (had a couple of good experiences prior) at the 1^st avenue location. My eyebrow wax left me very irritated above my eyes and a slight burn on the side of my eye. Unfortunately I also bought a pass that day. The woman at the desk said they needed to contact me to get my credit card info. I never heard from them and I have contacted them 3 times to reverse the charges, heard back once and then nothing. I am going to contact my credit card company to reverse the charge and will never go back.

I love this place. I’ve been a customer since they opened and have tried Shoba and the other wax places, but the wax that is used here is less painful and worth every penny spent.
I purchase the packages here for the waxes and go monthly now. The staff is wonderful too.

ADORED this place and was so sad to leave it when I moved out of the city (thank god this is a chain and they have them in Boston too!). I had numerous different wax specialists over the ~2.5 years that I went to this location and for the most part, they were all awesome.
Now that I’m gone, I don’t fear spreading the word and having all her time get booked ;-), so I *HIGHLY* recommend you go to ***Kat***. She’s FANTASTIC. I went to her for everything (and I mean EVERYTHING — I literally have a package for every single area they sell it for). She makes the process as painless as possible (because let’s get real, some areas will always involve pain unless you’re heavily medicated!) and is incredibly friendly and nice. Cannot say enough good things about her; wish I could have her here in Boston with me!

Started waxing this year was recommended by a close friend who went to their Brooklyn location and loved the experience. Since Brooklyn was too far for me I booked a Brazilian here with Albina she was great and quick and made me feel comfortable throughout the ordeal; the first wax was very painful but quick it was due to having thick hairs for shaving all those years. Brought the serum which works great will be getting my 3^rd waxing this Friday.

I honestly wish I could give this place zero stars. I left feeling angry and frustrated with the entire experience. As a foreword, it’s not my first time being waxed. I’ve been going to different places for years and have used all kinds of waxes. With that being said, this was the MOST painful wax of my entire life. And that’s including my first wax ever. Then, the woman kept vaguely insulting me during the procedure. Saying that it was painful because I was sweating. And that I should sweat less. I repeatedly told her I have no control over my sweating but she kept insisting this was somehow my fault. Then she was saying that the pain was my fault because I have deep roots. Which is true, but a wax has never hurt this much in the past, deep roots and all.
The final straw was when she attempted to sell me beauty products in the middle of the appointment. So I’m naked from the waist down, legs spread, with hot wax drying between my legs, and she’s rambling about the different lotions and creams I can buy. There could not have been a more inappropriate time.
At the end of all of this my wax was lackluster. It’s crooked and has stray hairs everywhere.
Long ramble short — not only will I NEVER visit this place again, but I will warn everyone I know to avoid it.

Came here after a long hiatus from waxing. Albina was comforting and fast. Bought the serum to prevent ingrowns. Separate treatment rooms!

Mona did a great job on my Brazilian wax. She was quick and I had very little discomfort. Ana at the front desk was very knowledgable as well.

I would have given this place 5 stars because the Brazilian and eyebrow wax was amazing and barely painful. The only thing that cost them a star is that even after I called to try to push back my appointment for 30 minutes and they could not accommodate, I showed up on time. Only I had to wait 25 minutes after I arrived on time to even been seen. I will be coming back but hopefully they can get their shit together on appointment timing. :)

Kat was amazing! I had a full blown «fix me» situation but she managed to get my Brazilian over with quickly. Upon inspection she did a superb job. She was super friendly and made me feel comfortable as I rambled on. Def recommend

Sorry but after this place you can NEVER go anywhere again. They raise the bar to another level.
It’s clean its sanitary it hurts way less than regular wax the staff is polite the service is impeccable. Every time it’s on point. Never been disappointed. Yea it’s much more expensive BUT u get what you pay for worth every penny.

Great customer service got an appointment the same day.
The wax in general was very quick! My waxer was nice but seemed full of herself and tried to push me to buy products I don’t even use!
Would go again when my regular lady is booked!

After a few terrible experiences at UniK, I switched over to European Wax. I have had nothing but wonderful experiences! I by chance happened upon Mona, and I am so glad I did! She is AMAZING! She is super nice & very cool, makes the whole process comfortable, and most importantly painless and FAST. She goes super fast, works very methodically, and the whole thing is over before you even notice. Can’t say enough good things about her and European Wax! The packages are also a fantastic deal.

I’ve been a customer of the European Wax Center for four years and wouldn’t go anywhere else at this point. I’ve tried different waxing places in the past, posh and inexpensive, but felt disappointed, either due to the amount of pain, skin irritation, or ingrown hair. I am always satisfied with the service I receive from Albina at EWC Upper East Side location. Albina is very professional, knowledgeable, fast and thorough in the way she does waxing. I haven’t had an ingrown hair problem even since I started seeing her at the EWC. The best thing about EWC is purple wax itself, which makes hair removal almost pain free. But then the technician’s expertise is very important to make hair removal a graceful and worry free experience. I strongly recommend EWC and specifically Albina at the UES location.

Second Visit to this place second Brazilian eeeee.
It wasn’t as painful but still hurt like sh. t lol. Hey what do you expect its your va jay jay your waxing. I wasn’t able to get Dominique which kinda bummed me out but I was able to see Cassie and OMG She was FANTASTIC informative and highly speedy. I was so glad she was quick and accurate lol it will be either Cassie or Dominique both are excellent!

I had a great experience from making my appointment to the waxing itself.
When I called the woman who answered was extremely informative and helpful. Once I got to my appointment I was seen right away.
This is the first time I had a bikini wax in over a year so the woman who was waxing me was suggesting I come back later that week so the hair can grow more evenly saying after the session there will still be baby hairs. I was fine with it, but trusted her for being so honest. She was very informative when it came to how often I should wax, serums to use to prevent ingrowns, and how the hair grows after a wax vs shave.
Thanks!

I’ve been going here for almost a year and they’re great! They always have appointments if you call or book online 1 — 2 days in advance.
I’ve gone to a number of their waxers and all of them are great, never had a bad experience. Even the girls at the front desk are really nice and welcoming! The place is clean and the wax people are talented at what they do.
The ooooonly issue is the timing… I’m there regularly every month. and I’ve never been seen on time. I always arrive ~5 minutes early, and usually for my 9am appt I don’t get seen until ~9:10. They finish before 9:30 and work quickly/​efficiently so I’m not pushing back my day, but I’d rather not spend as much time in the lobby…
Otherwise, I would highly recommend!

This was my first time at the European Wax Center and it was great. I booked online, showed up on time and was taken back quickly. Everyone is extremely friendly and helpful. Albina is wonderful, she took her time, explained the steps and was gentle.
The technique is great, fast, minimal pain afterwards and no double dipping! The whole facility was extremely clean.
You could even tip on your credit card! They are even open late, which is great, I can go after work without a problem.
100% I will make this my go to salon.

Amazing waxing experience. I had been going to another salon for over a year that I truly loved and thought was perfection… and then European Wax Salon took it up a notch. Their hard wax formula is amazing. I received my brazilian was extremely comfortable both during and post-​wax. Normally following my waxes for the next day or two I knew I had undergone a wax. Just a couple hours after my wax today, the only thing I’m left with us my bareness. I have no sensitivity or any harsh feeling. I would highly recommend this to anyone. Allison performed my wax and was so wonderful.
Deal Seeking Diva Tip: First time waxers get a free or deeply discounted (50% off) wax. I got my brazilian for 50% off. First timers can also sign up for ongoing packages… buy 9 get 3 free. Years worth of waxing for a great price and you can pay in installments. Well worth the visit.