Expert Audio Repairs & Services

Don’t bother.
Brought an old solid state Echoplex in here. Big deposit, long wait time, didn’t give me any confidence in the repair. They told me for weeks it was the motor. I HELPED THEM SOURCE A MOTOR because they couldn’t find one. I brought it in & they told me the old motor «just started working.» And then charged me for the repair to get my piece back.
Luckily, I convinced them to give me a discount for the motor I’d found. Now months later, I plug the unit in and it’s dead. Also, the screws to the top plate are missing, and so is the footswitch that I never should have left with them.
Quality you can’t trust.

I brought in my Yamaha digital piano for repair of a broken key. The person I spoke to was Doug, and he was by far very nice and helpful. He definitely seemed to know his stuff, and has been doing repairs for a very long time. The labor cost is $ 95/​hour, which is a lot cheaper than this other place I had contacted that charged $ 125/​hour. Very friendly place and appears to provide good work.

Also known as EARS
, there are very few places (if any) in all of New York in which you can get your vintage keyboard (Wurlitzer, Rhodes) or synthesizer (Yamaha CS-​80, Roland, Oberheim, Sequential) repaired at all. That’s why, when I heard about these guys, I was excited that they were a good resource for musicians here in the New York area.
Unfortunately, the adage of «if something seems too good to be true, it probably is» applies here as well: they are WAY overpriced (bench rate over $ 90/​hr) and the service is absolutely abysmal. You would think that the technician should be the customer service guy instead of the other way around in this place!
Now, I’ll have to ship things out of town! A travesty in a music town that New York is supposed to be.
These guys will just waste your time as well. I brought in a repair in which I paid a large but fair deposit on getting an estimate (about $ 175 with tax). Now, it took me a while to pick it up (about five weeks) when I decided to not have it fixed by them (it was just way over the top too much – over $ 1000), but I DID pay for them to look at it, the least they could do was hold it until I could rent a car and pick the darn thing up. Instead, they whined and whined at least once a week.
Six months later when they initially requested a $ 500 deposit on the unit and, after I agreed, they changed their mind, just like that, decided not to work on it!
I give these guys a big 2 fingers up – read between the lines!
All in All, the technician is top notch, but not worth the hassle, the WHINING and the price.