Expert Exterminating Inc

SCAM ALART !!!
Do not use their service. They are total scam. I paid them $ 500.00 for a service and they absolutely didn’t do anything. I called them and their supervisor told me that I need to pay
enough to have the problem solve and then he hanged up on me.
STAY AWAY FROM THEM !!!
Going to call 311 and Consumer Affairs.

Thank goodness for Expert Exterminating! I had a cockroach problem, unfortunately, due to some uncleanly neighbors. They came in, got rid of the problem, and luckily we haven’t seen any crawlers since. The price was excellent since the landlord’s company didn’t really do it any justice. They came the day after I called, and I thank them every day.

I called Expert Exterminators on a Sunday night to consult about small white bugs I had spotted in my apartment. I was pleasantly surprised when Michael, the owner of the company, answered. He was able to answer my questions and he even took a look at some photos/​video I had taken of the mystery bugs. The technician, who came to my apartment the following afternoon, was thorough, friendly, and professional. Expert Exterminators have been responsive to follow-​up and easy to work with. More importantly, their treatments have been effective. Their rates, though definitely inspiring «sticker shock», are similar or less than their competitors.

Living in NYC is already tough as it. You see all these rodents outside and the last thing you want is for them to be inside of your house. That’s when I finally decided to stop being stubborn and call Expert exterminating. Pest control is huge deal for me and it’s great to see that this company was able to bring a solution to my issue. Totally recommend this service!

We were the unfortunate winners of the NYC unofficial apartment lottery. Our new place came with disgusting neighbors who were harboring bedbugs that came and invaded our apartment. I found these guys in the internet and they were able to get our (minor) situation under control in just one visit. After some deliberations with the landlord and the neighbor, they got their nasty situation treated as well. All by Expert, true to their name, they got it done. Now 3 months bedbug free and proud!

Absolutely horrible service. Completely ineffective treatment and staff over the phone was very rude. I called to cancel service only to find out that they had me in a 6 month contract and would be charging me the entire 6 months up front or sending me to collections. Lauren was very unhelpful and rude.
STAY AWAY FROM THIS COMPANY!

0 stars! DO NOT USE this unprofessional service that will take your money and not actually do anything. The manager Lauren Acezado is rude and disrespectful and extremely unhelpful.
I am the landlady and was never called to agree the cost. The =treatment never works and they are basically just trying to scam people!

Ask for a money back guarantee before you pay and get it in writing!
The company sent out a technician who did an inspection on the first visit and returned a week later to «seal» the apartment. The seal was black expanding foam which after a few days has dried with open spaces where it was placed. He also left sticky mouse traps. The problem is that I’ve seen more rodent droppings than before they came and saw two mice. When I contacted the office, I was told that it takes 7 – 10 days to fix the problem and to call them back if I don’t see any improvement.
Well I did, set up another appointment, took time off from work and they never showed up! I called again and whoever answered the phone said they would get the technician to call which they didn’t. Called twice and only got the voice mail. Moving on to a reputable company. I should have checked with the BBB where they have an «F» as well as Unilocal.
Save yourself $ 395 and do it yourself which I could have easily have done.

I had a terrible experience with this company. Everyone should know they have a strict no refund policy, but it’s not written anywhere on their sales receipt or website. They expect the customer to call and ask for updates or they never will call you. They come on site and say they only accept cash or check, however their web site says they accept credit cards. Long story short they were never able to eradicate a raccoon from my garage in the time their technician verbally agreed to, and they blamed me for not calling and requesting more updates. I made the mistake of texting the technician directly a couple of times instead if their dispatch. They charged me $ 450 up front in full, no down payment or partial payment was accepted, full payment for just setting a trap. I take the blame for not seeing the warning signals and checking the better business website, similar complaint their too. When I called for a refund their manager was very defensive and accused me of slander if I wrote a bad review. Everything I’ve written is factual, I’ve not made anything up. Do yourselves a favor and ask for refund policies and I would steer clear of this business.