FedEx Office Print & Ship Center

Decent location for using your laptop because they have tons of cubicles and privacy. Also, they don’t play the music too loudly, which is great, because FedEx plays horrible music.
Two stars off because the workers are loud and obnoxious, particularly one whose laugh is a cross between Mickey Mouse and Madea. I’M TRYING TO DO WORK, HERE.

These people are the laziest, slowest, most unhelpful people you will ever find. They could honestly care less about their jobs. Its time Fed-​ex fires all of them. They are all a true waste of life.

There was an issue with the b/​w printers but Mike did an excellent job sorting things out while helping me and another customer print and fax in a matter of seconds. Thanks!!!

This star is ALL for Kenny and Howard. Kudos to them and especially to Kenny for getting my order out right in the knick of time and for going above and beyond to transfer the 3 boxes of the final product into the Über I called. Overall though, this experience was an utter nightmare. Throughout the course of two days, I came into FedEx four times to make sure that I would get what I had requested. Context: I placed an order online to print and bind a substantial number of copies of a long presentation. Precisely because it was such a large order, I called and asked for proof as soon as I submitted the order online at around 5 pm on Saturday. I was told immediately that although everything had appeared in place and ready to go online, there was something wrong with the tabs I had inserted. I then explained how the tabs would work on the phone and was told that I would be able to see proofs at 6:30 pm. Went to FedEx at 6:30 pm. The proofs were NOT ready. Half of the tabs weren’t there and the other half had typos. I was also told that although online it promised to have my order done by noon the next day, my order would be delayed until 4 pm the next day. Following, that night, I was told to come back right before closing around 9 pm to check out a new set of proofs. Went back. Checked proofs. TYPOS AGAIN. Was told to go back and check a THIRD set of proofs at around 9 am the next morning. This time there was still something wrong with the tabs, but because I was under a tight deadline and it was relatively minor, I decided to go ahead and approve the proof. Order was pushed back from 4 pm to 9 pm for pickup.
To me, these repeated mistakes and inconsistencies from what was promised when I originally placed my order online were completely and utterly unacceptable. No professional business should be allowed to offer this type of irresponsible service. Thank GOODNESS the employees on Sunday finally buckled down and dedicated themselves to finishing the job, because otherwise I would still be sitting here with nothing. FedEx, do better. Until then, there is no way in hell I’m using you again. Hands down worst printing experience. Ever.

Do not come here unless you want to waste your time and money. The employees are lazy and are not willing to do anything to help you if takes any level of effort. AVOID AT ALL COSTS! I needed to edit a template I had previously made at FedEx and so one employee told me to buy a kiosk card to use the work station– fine sounds good so far. He even helped me go on the computer and get to the editing program. 60 seconds in and he did not know how to do the edit so he asked another employee who told me literally, «fedex does not want you to edit things, you can’t do that here.»

Was stressed out about making weddings programs and Blaire came to the rescue. Need help figuring out how to do it ourselves — double sided from PDF to card-​stock. We are finishing this project in minutes now. Thanks Blaire!

Mind numbingly, soul crushingly slow. Like watching grass grow. Like waiting at the finish race for a snail inching its way here from Mars. Or Pluto. Or a planet that’s even further away. Even if you print your label at home, bring your own box, and just want to place it into their hand… the staff at this office will find a way to make that process take an hour. They aren’t incompetent or busy… they’re just not in a hurry to be helpful. If you can, avoid. If you can’t, you might want to bring a book to peruse, like Anna Karenina. You might finish it before you leave the store.
P. S. Dear Fedex: you should fire all of them without hesitation. Also, terminated whoever is doing the hiring for this office, because they clearly have no standards.

I came here to get a textbook split in two. I came when they said it was ready. Was it ready? Of course not. When I asked how long it would be, I got «its a huge book okay its gonna take a while so stop asking me.» Well, yes, it is a huge book indeed. Hence why I am here, splitting it in two.
Let’s not forget when they charged me an extra 6 dollars for something they «forgot.» I wouldn’t have paid it if I didnt have to be at class… that I was already late for… because they dont know how to stick to a deadline.
Someone needs to fire the skinny girl that works there. Evil.

Snaps to Shaureen. She helped us ship a delicate photo and frame. Packed it up
like the pro she is. Hoping her boss is reading this. She deserves a pat on the back for her fine customer service.

There are lots of places worse than this. Prison, I assume. And those depths of the Amazon where every insect can and wants to kill you. But as far as places that provide services in exchange for money go, nothing comes to mind. It’s so bad, it’s almost worth the experience, just so you can be sure we’re in an irreversible decline as a society.

I literally hate FedEx Kinko’s with all my heart; having to utilize this place for their «services» is one of the absolute worst things about living in New York, up there with the subway system, the general filth, the roaming psychopaths, you name it. This is one of the most apathetic and worst-​run businesses I have ever seen, and I’m astounded that they even still exist– everything is old and slow and often in disrepair, and the employees, by and large, are disinterested, foul-​tempered and sometimes just outright stupid. I’m not painting ALL their employees with the same brush (I didn’t have any trouble with the ones at THIS particular branch, yet) and I feel badly for the ones who actually are helpful, but at FedEx Kinko’s, the bad definitely outweigh the good. Whenever you can, please do yourself a favor and patronize Staples, a mom & pop copy shop, or literally ANYWHERE else that does the same services.

There needs to be more service places like FedEX Office and Print Ship Center all across the city/​outer boroughs. This service center for office supplies, school supplies, project presentations and various print and shipping needs is very well equipped with up-​to-​date technology to print out material from a USB flash drive which I urgently needed recently. Not much workers at this location which threw me off a little just in case customers need assistance or just purchase materials but this location was not crowded at the least and I got what I needed done efficiently and with little assistance needed, so no issues with FedEx Office Center at the least.
Will definitely come here again if needed but just wish there were plenty of other locations because I rather go here than to a crowded Staples store…

Came here for use of computer and to print some things. The location was clean and quiet. Plenty of work stations so no waiting or overcrowding. Much less confusion and noise than most fedexkinkos locations. I also noticed the manner in wich the staff was assisting patrons looking to ship items and i must say they were very curteous and knowledgeable. I will be back here to work in peace or ship something when I need to.

I found the staff to be unhelpful and indifferent the first day. Next day tried again and got somebody much more helpful. Eric and Sharon here helped me out a lot. Also the rates to print from a file from a computer are 49 cents a page, which seems very high.

Came in with files on a USB, needed to make copies and get a passport photo. The automated copier/​printers were quick and easy to use. The staff was helpful in getting my photo completed in no time flat. Well equipped and well organized location.

Extremely helpful, polite ladies that took the time to help me with a few basic issues.
I noticed bad one star reviews are stale and refer to former staff from 2011 who aren’t there anymore. As with all Unilocal reviews it’s unfair to dismiss a shop because of old reviews that pulls down the overall average.
This shop was perfect, clean, and I got my work done stress free without any hassle, making it my new go-​to copy/​pc shop when i’m downtown. It’s ideal, unlike the Chelsea location (7^th ave @24^th st) where the a few of the staff are/​have been rude, computers often very slow/​damaged, and management seems to allow cretins & homeless creeps hang out in the back at pc stations doing usual nasty stuff because they think they have privacy like it’s a their own mini-​apt. (shudder).

Slow, unfriendly and unreliable employees. If you have anything to important to print and have a strict deadline, I suggest looking elsewhere for printing help.

I am a graphic designer. This means I’m picky and knowledgeable — a horrible combination.
Happily, I had the best result from their output service. Veronica and Wendy were particularly helpful. They and their colleagues were helpful, kind, and cheerful.

I’ve used their services successfully before but was very frustrated to bring express drop off at 8:15 pm and find last pick up was 8 pm. The website says 8:30 pm and when I told them, they said that other customers tell them that too … Then please fix website so your customers can drop off express packages on time! Luckily I made it to another location that could accept the express drop off.
Then when I emailed them about the issue, they told ME to call Fed Ex Corporate at 800-​Go-​Fed-​Ex. Don’t they work for Fed Ex and not me? I did call corporate though since my complaint to the store was falling on deaf ears. I made a complaint; this took about 15 minutes on the phone.
I would suggest calling to confirm the drop off time for any urgent drop offs …

Well, they seemed to have found my package in the store… I asked them where it was and they kept saying «misplaced» or whatever that means. I asked to speak to a manager mainly to see if they were going to offer me any compensation for their lack of service. The girl told me that a manager was not available but that the store did not have the capabilities to do that, I would have to call 1.800.Go.Fedex. Ok, fine.
As I walk out of the store I call Fedex. They are super nice, friendly, etc., but inform me that any problems I have with the store needs to be addressed with the manager there directly. I tell her that the store said I had to call Fedex directly… The lady on the phone was very apologetic and ended up explaining everything to me but moral of the story…
when i tried to complain to the FedEx Store Manager, I was BLATANTLY LIED TO. WORST SERVICE EVER! STAY AWAY AT ALL COSTS