Jekyll & Hyde

I am sad to see this space closed. I remember taking my son and his friends there for his 12 and 13^th birthday. The kids and the adults had a ball. The live show was exciting and engaging. The kids screamed and laughed throughout the day’s activities. I gave 5 stars for the entertainment and ok dining experience. The food was just ok but the memories.. Priceless.

I predicted this place would go out of business, and sure enough it did. I’m giving it 5 stars this time around for getting my prediction right. Oh yeah…

Expensive: check was $ 57 for lunch for two, no alcohol was purchased either!
Atmosphere: you’ll see herky-​jerky animatronic skeletons and zombies mounted on the walls — movements not synced to audio, sound system was inconsistent (overblown, hard to hear, pointlessly loud)
Live Actors — they tried hard but over acted, over the top, pretty corny, loud
The place is similar to the Disney paradise island adventurer’s club, or the rainforest café chain, but not as well executed.
I had higher hopes. They should aim for more sophisticated drama.

gruselig und witzig :)
für Show ist gesorgt

I haven’t been here since last year and I don’t even want to go into that experience.
I lied… going to go into it.
last I came here the food was bland, service was slow and drinks were just okay.
I thought of this place because we are in October and it’s Halloween month and all.
WAIT, I remember the waiter saying the owner would pay off the inspection people to pass there inspection… oh dear.
ugh! I know they have several locations and I’ll probably try anyone other than this location.
This one just plane sucked !!
Any suggestions please feel free to let me know.
=)

I’ve been here twice, and both times left me unsatisfied. To start off with the good parts; It was really fun. The waitstaff are all in character, they put on a show for you while your eating, and get the customers/​audience involved in the entertainment. There are multiple floors, and if its not too busy you can choose which floor to sit on. There’s action going on throughout the whole place and they have TVs to show you whats going on in other parts of the restaurant so nobody is left out.
If your squeamish like me, sit on the first floor. They allow you to wander around the place and explore, and I was disgusted by the «laboratory» floor. I would not want to eat while looking at specimens in glass jars, real or not.
Now for the bad. They charge you a small fee just for walking in the door. It didnt stop me from walking in, but its not really worth it. The food is terrible. I’ve never been to a restaurant where I actually didn’t like how something tasted. Also, I would expect a place like this to have theme food with creative names, but its just run of the mill food you could find at Chilis. To go along with that, the prices are ridiculous! For a two person meal, we spent $ 90. And we didn’t even have any alcohol! You would think you could share an entrée’, with there big portions and high prices, but they’ll charge you a fee for sharing a meal! I have never heard of that, and it really turned me off.
Minor complaint: My second time going there, we sat in a terrible spot. We couldn’t see the stage or the TVs. Speaking of those TVs, they’re old and have terrible picture quality. If you are sitting near one, you most likely wont be able to see whats on it. The bathrooms are dark, scary, and gross. There was dim lighting and the locks on the stall doors were broken. Also, there was a door leading to the outside in one of the stalls in the ladies room! That made me nervous somebody might walk in. That whole place really needs a makeover! The bathroom is the one place I don’t want to be scared.
I would recommend it, only because I did have fun the time I was by the stage. Go with your friends and sit by the bar. But don’t bring a date. Me and my boyfriend went, and the host kept giving us a hard time. I gave my guy one kiss, and he says in a terrible accent «Zis is not ze place to be making ze babies!» Excuse me, I didn’t know I’m not allowed to kiss my boyfriend on a date!

Absolutely the WORST place I have ever taken my children. We arrived at the restaurant at approximately 3:10pm…finally was served dinner at approximately 4:45pm. When the manager of the establishment was asked about such unexpected wait times he showed me a computer generated ticket that stated we walked in the establishment at 4:05. BOLOGNA! We left Radio City Music Hall at 2:45ish and there is no way it took us over an hour to walk five blocks.
BE WARNED! There is a $ 2.95 per person entertainment charge… if you want to waste your money on crazy Broadway wanna-bes…so be it… not my deal. Also be warned that kid’s meals runs $ 15.95 plus… adult meals including a simply burger runs $ 25 plus. Absolutely ridiculous especially considering the food is nothing to write home about.
Wait staff is rude and inconsiderate. Be warned that if water (or any other liquid beverage) is spilled you will not receive napkins immediately and you could be yelled at by the wait staff as you simply try to solve the problem.
After you spend a CRAZY amount of money on food they will then encourage you to dump more money into there establishment by way of video games, etc. For the amount of money we spent on dinner I did not allow my children to spend one dime!
Management is a disaster and needs to be fired. Yelling at customers when they are simply trying to address issues is completely unexceptable. It is also unacceptable to LIE about services that did not occur.
This business deserves to die a natural death… no pun intended… completely serious!

I would typically give this place 2 if it was based soley on food and the condition of the place but the entertainment and service was so great that I had to bump it up. We ended up at Jekyll and Hyde based on the recommendation of the concierge at the hotel we were staying at in NYC. We were a group of three adults and one 10 year old so he thought this would be great for the 10 year old. Upon arriving– it looks like you’re about to walk into a creepy haunted house– they make you wait until a table is ready for you inside. Jekyll arrives outside to bring you in and beforre actually entering the restaurant, you’re stuck in this litle tiny hall way in which they turn off the lights and try to scare you. After that, it’s all fun in the restaurant. Entertainment throughout the meal. Different characters walking around. Our server Lamar was fabulous and so much fun.
The food edible but like the others said, for what you’re paying, you exect it to be so much more– $ 17 for chicken quesadillas that were sub par at best. My sister’s mac and cheese looked like craft and it was around $ 15.00 as well. Everyone enjoyed there food for the most part but like I said, was very sub-​par at best for what you’re paying. It NYC though and we were paying those prices all day. ($ 5 for a 16 oz bottle of water at the theater– what a crock!)
We also smelled the stench near the bar that others mentioned– luckily it was only near the bar and didn’t smell like that at our table. The bathrooms were nasty as if they were in a subway station too.
Despite the mixed reviews, I’d still recommend this place to a family looking for a nice toursty meal that will entertain the kids. I wouldn’t reccomend this to a group of adults who have a good palatte for food– there are so many better meals to be had in the city.

Definitely one for the tourists, the Jekyll & Hyde themed restaurant is great fun. If you enjoy looking around you while you munch on a good burger this is the place to be!
There are lots of interesting little bits and pieces scattered throughout the four levels of the restaurant, which range from working scientific instruments to fun interactive pieces to keep children entertained. The menu was quite varied with plenty of burgers, pastas and sandwiches to choose from also.
Worth a look into if you are in the area, as the actors are fantastic and really stick to their ‘characters’. Overall plenty of fun pictures to be had!

Despite the reviews, came along as a good sport on a friend’s birthday outing. He loves horror, camp and kitch and was the perfect companion to banter with the ridiculous washed up actors who work here. That said, the place is truly as disgusting as all the comments suggest. Unfortunately, we sat next to the bar and the stench of the area was hard to take. Even the water tasted bad – probably came from an old icky soda gun. Gross, gross, gross. Even my nachos (ordered the easiest thing on the menu, or so I thought) came with fake cheese :(
Trust me, you’ll leave disappointed even if you were coming just for the camp factor.

After bar hopping all evening throughout the Village, our last stop was at this place. Although I was drinking coffee all evening, my wife was sampling drinks. When we got here, she ordered the Darth Vader. In the menu, it says «for champions only.» They mean it. It’s various liquors mixed together in a 12oz glass with a little bit of ice and maybe a splash of sour mix. For $ 12, it’s a hell of a value. And as it turns out, it IS for champions only.
– SPOILER ALERT –
One of the stranger things about this place is the bathroom experience. At one point, I got up to find the bathroom. I wandered down the hallway, which is lined with bookcases. There are signs that allude to a bathroom being in the vicinity. When you get to the end of the hall, it suggests you turn around and push on the wall. I started pushing on bookcase panels and one of them finally opened. However, much to my chagrin, as I pushed the bookcase that revealed the bathroom, there was a woman in there (being a guy, my panic reaction was triggered and I retreated back into the hall). Our waiter came along and said «that’s the women’s bathroom» (no s***, Sherlock) and suggested I try down the hall. So remember, the men’s bathroom is on the left side, closer to the entrance to the hallway and the women’s is closer to the end of the hall, on the left.

If I could give no stars for this place, I would.
This is a horror/​scary themed «restaurant». The only thing I found scary was the food. Some of the people in our party ordered their burgers. The meat was raw in the middle (no not medium rare) — burnt on the outside, still mushy and red on the inside. The salad had bits of ice in it… (how did that happen)? The pasta was soggy, and the meat dishes were undercooked. I’m not a picky eater — I will eat most anything. But this was truly repulsive. Those in the party who ordered the apple crisp didn’t get anything, and their «monster» sundaes turned out to be vanilla ice cream stuffed into a tiny dixie cup with chocolate syrup drizzled on it.
The entertainment was horrible as well. You know it’s bad when the staff runs out of jokes (not that they were great anyway), and the décor/​machines inside begin to repeat themselves (5 or 6 times over again). It got so bad that memebers of our own party went up on stage to do their own thing and keep themselves (and us) entertained.
They kept us there for over 3 hours before telling us that their kitchen was «understaffed» and continued to make excuses for the poor service.
Overall, the entertainment sucked and the food was not edible and expensive. Save time and money and go elsewhere to eat.

I just think that people need to relax and realize that the world isn’t a big ball of douches like them. Jekyll and Hyde Club doesn’t boast about it’s food or class. This is a fun place for simple food, great comedic entertainment with a touch of the macabre. The high prices do leave something to be desired but this is a great experience for New Yorkers, like me, who tend to avoid the awesomeness of being a tourist once in a while.
Pros: Entertainment, in dinner entertainers, souvenir glasses, hidden ghoulish perks.
Cons: Prices, entertainment gets boring closer to closing time.

I came here during a work trip in March 2009. I put it out into the Facebook world that I was looking for a good place to go to dinner and more than one person suggested Jekyll and Hyde. I looked it up and thought it looked like fun — definitely a unique experience.
Luckily my boss is cool and agreed to go. The outside of the building is gothic looking and starts to set the mood for the outing. The best way I can think to describe it is like a dinner theatre but not formal. It was a lot of fun!
The service was fine, the food was decent and the value is in the entertainment. I wouldn’t put it at the top of your list of things to do if you’re visiting the city for the first time but if you have extra time to check it out, do.
It was an experience I will never forget!

The entertainment was interesting for the first 10min, but it became a little bit too predictable. Also, there wasn’t a lot of customers at the place as it was only lunch time, so the entertainer couldn’t conjure much of a reaction from the crowd. I can tell that a lot of effort was put into the décor of the place, with a lot of details and fun props. The restaurant itself is huge, with four floors for customers to walk around. You can spot the library, a mini arcade, mummies, aliens and all sorts of other freakish things.
As for the food, we only ordered a Monster Burger as we were not that hungry. The burger was huge and came with fries as well. It wasn’t bad, and the patty was cooked well, but all in all it was pretty ordinary.
Overall, this place was a good experience, but to me it’s at most a one time deal. For those who want to try this place out, I would recommend coming at night, where there’s bound to be more people, and a livelier crowd.

I have mixed feelings about Jekyll & Hyde. Visually, it’s really a delightful experience… it’s impressive how much work and attention was put into little details in every room. The library is my favorite, and it’s fun to walk through the building exploring and seeing the different props, many of which move and talk. If you love horror movies, particularly Universal monster movies, you should go at least once.
Sadly, the fun ends there. You will sometimes be sitting awkwardly close to other parties. The music and actors cross beyond «cheesy fun» into being outright annoying at times… I hope the kid in you is alive and well, because a lot of the performance aspects of the restaurant are definitely for kids. And heaven forbid you take a date here, as the actors/​waiters will never let you hear the end of it: they will constantly tease and harass you and your date, which is kind of funny at first, but they keep doing it long after it’s ceased to be amusing.
I must point out that the prices are absurd, and the quality of the food makes even microwave dinners look appealing. I used to think «hey, they have to pay for the performances and the décor,» but come on. I’m sure the décor was amortized long ago, and I have enough actor friends to know they’ll work for practically nothing (and most of the actors in J&H double as waiters and get tips). It’s hard to overstate how poor the food is. Really, they should pay us to eat it, not vice versa.
The fact that they only take American Express is another obnoxious little Gotcha. It should go without saying the ATM on the premises charges a massive penalty for withdrawing cash (like $ 3 – 4).
My suggestion? Don’t go to eat, but sit at the bar and have a drink or two, then tour the place. That’s probably the best way to enjoy it.

This is, hands down, the worst restaurant in NYC. I’m talking horrible. When I say horrible, I really mean I would rather go swimming in the Hudson River following the fumes of an oil tanker than ever go back to this restaurant.
I have been here twice. Once when I was roughly six years old, it was with a group of kids, I’m pretty sure I had a good time. That was back when a few smoke and mirror tricks were all it took to thrill me and I had no idea why a meal from McDonalds was any different quality than a meal from Le Cirque. Ahhh kids. So innocent and naïve.
Recently I decided to return and take my little brothers (ages 9 and 11). I figured they would like the what I remembered to be a fun atmosphere and I could eat a plain pasta or burger or something. I knew it wouldn’t be ideal, but thought it would be fun for them nonetheless.
When they heard about what it was and as we approached and saw the outside, they were excited. One of the things I remembered was the ceiling would close in on you right when you entered. This feature was broken. Whoops, I shouldn’t have talked it up to the boys.
They made us wait for a table in this small holding room, but when we emerged from it into the dining room, it was almost completely empty. Why are you making me wait? I’m trying to give you my money.
We were seated at a table that was pretty much underneath a spiral staircase which had waiters running up and down it. Really? You chose to seat us here, when there are big booths open elsewhere? «whatever, it’s fine» I think to myself as I slide into my seat.
We look over the menu and I decide to be as safe as possible, and order a plain pasta with broccoli and a light cream sauce. Seems pretty harmless and I mean really, how do you mess that up? The boys each got a large order of the ribs.
Once we ordered, the real «fun» began. Some dude dressed in a gray tuxedo and tails wandered over to us and started trying to engage us in some annoying conversation. He was trying to be mysterious, but really I wanted to ask him to beat it. Once the food arrived (took way too long to get it to the table) everyone was starving. I had a bite of my pasta and made a sour face. Woof. Really, really bad. «How is this possible?» I thought to myself as I bravely went for another bite. Terrible, same as the first one. The entire thing was coated in this horrible, awful, no good very bad sauce so there was no escaping it. The broccoli was hard as a rock (did they forget to cook it before throwing it on top?) and the dish was actually inedible.
Now let me stop you there. I am not a picky eater. I will try anything, andI enjoy almost everything and always give something I don’t like a second and sometimes third bite in an effort to give that food a fair shot. I don’t say anything is inedible. This was. It was so bad I pushed it away from me. The boys went after the ribs, although neither of them particularly liked them, but were just hungry and wanted something — anything to eat.
Here is where the whole experience really went down hill (are you wondering how it could get any worse?). As the boys are eating, this crazy guy in the tux comes over and pulls my 11 year old brother’s chair away from the table. Pulls the entire chair with him on it and drags him clear across the dining room and turns him around so now he is sitting in his chair at someone else’s table. The problem with this is, my brother is covered in rib sauce all over his face and hands, (he even still had a rib in his hand) and he couldn’t get up and pull his chair back to the table with sauce covered fingers. That stupid prankster left my brother there and goes off to mess with another table. I had to get up, walk over there and pull him back.
Now I ask you, Jekyll & Hyde, why would you pull a young child clear across the dining room and leave him there? I don’t understand that at all. Especially when he is eating something really messy and now he can’t get back. Whatever, someone get the check in a hurry!
The check takes forever of course. The «entertainment» was nonexistent, there was no show (as advertised) and nothing crazy happened, other than that loon running around removing children from their families. They still tried to charge us for an Entertainment Fee, which I disputed and they said that because this «host» (their words, not mine) interacted with our table, we owed them for entertainment. What a joke. I paid it just so we could get the hell out of there.
Basically this is the worst place ever. Its super over priced, the food might kill you it’s so bad and the «host» is a creep. Don’t go here, whatever you do. I know it sounds awesome and like it’s great for children, but it’s not. I would rather go to Mars 2112 than this place, and thats saying something.

*cool performance when you enter the restaurant.
*nonstop performances for amusement.
*watch some of their little screens that play black and white film.
*explore the place and head upstairs.
*Good luck finding the restrooms. *wink
*penne a la vodka is decent, but overpriced.
*better for kids.

Before my reputation is totally shot, I have to make it very clear that my 3-​star rating is based on the fact that you are in possession of one or more children and a trip to this place may just buy you a complaint-​free trip to the next adult destination of your choice. I wouldn’t set foot in this place without kids… unless I was totally intoxicated and/​or on a mental field trip back to my youth.
Not horrible, but very mediocre, food. You come here for the décor — several floors of it — and just plain silliness. Leave your intellect at the front door. We didn’t have to wait in any significant lines… I would say it’s not worth more than a 20 – 30 min wait.

Bar, restaurant, pub interactif où le spectacle est assuré en continu.
Le décor est une maison hantée où vous rencontrerez des savants fous, des momies et autres monstres échappés de films d’horreurs et où vous ferez l’expérience de votre vie !!.
Prix très abordables sur la nourriture et les cocktails, carte de bières impressionnante. Ambiance assurée et délirante

I remember going here when I was fifteen and seeing the city for the first time. This place rocked! The food was good. It was themed, but not overdone or cheesy in any way.
I go several years later and it’s so NOT the place I remember. The food wasn’t horrible, but was nothing better than your standard chain. It was almost overrun with kids. Seeing that’s the age that they want to be pleasing at the moment, I wasn’t surprised, but there were a ton. If I had known this is what it had changed to, I would not have selected it.

Cheese, cheese, and MORE cheese. No, I do not mean on the FOOD!
Need I say more? No? Well, I am going to.
The burger was actually pretty good, as were the fries. Would have been better if they were actually hot though. For a one time thing, maybe to take the tweens who would enjoy this sort of thing, great. Other than that, not so much. I remember going here on a Friday or Saturday with the ex once, and it was cool– we got to eat in peace and look around at the place, though it was crowded we didn’t go very far. (or was it because I had some alco-​bev. hmmm, I don’t recall) the décor is mostly — as I said, super-​cheesy. Like a really lame haunted house. I’m sure to keep tourists happy and not appalled, it must be that way, I get it.
Going on Saturday afternoon– for my nephew’s birthday, was a different experience. The skits the place put on made me groan, and the waitstaff, though really friendly, was a little lacking in the service department and clearly trained to be geared to tourists. (If I’d have heard the extra perky «So, where are you guys from?» one more time…) Still, it wasn’t the worst experience of my life, and we made the best of it. It was for the kiddies anyway.
Very pricey– and they gave fries with every order without asking, and then charged for them separately on the bill. That added up, since we were a party of like 12 or 14. For the 4 kids that were supposed to have gotten their fries with the kids meals — they did issue a credit adjustment for that.

Le décor maison hanté est impressionnant. Rencontrez des momies, des physiciens fous, et des monstres en tout genre !!
Gros choix de bières et nourriture correcte
Ambiance assurée. A vivre absolument !!

Bar à thème qui fait aussi restauration. Ce n’est sans doute pas pour les plats qu’il faut y aller, ni pour papoter, mais bien pour l’ambiance. Le personnel incarne des personnages bizarres à la Rocky horror picture show de sortie un soir d’halloween et il y a des animations régulières, soit par des comédiens, soit par des animations d’éléments du décor. Lequel décor est à l’avenant de l’ambiance, tête de loup-​garou, gargouille, … Bref, ça vaut le coup d’oeil. Par contre, il né faut pas avoir peur de faire la queue!

dort feierte meine gastfamilie mit mir meinen 19. geburtstag. schon von außen wird das haus von den anderen gebäuden fast zerquetscht.
als wir im foyer ankamen wurde alles abgedunkelt und der empfänger versprach uns hier nie wieder rauszukommen. nach und nach verschoben sich die wände und der raum wurde kleiner.
erlösung, rein ins vergnügen.
wir nahmen in der bibliothek platz und hatten über monitore die möglichkeit, die geschehnisse der anderen etagen (labor, dachboden) zu beobachten.
genauso konnte man einfach nur über das geländer schauen und sehen, was oben und unten abging oder wer gerade entertaint.
die augen der bilder bewegten sich ständig, die wände sprachen mit uns und die kostümierten mitarbeiter faselten immer wieder etwas in mein ohr.
das essen ist eher durchschnitt: burger, french fries, cesar salad,…die preise. naja, new york eben.
peinlich berührt war ich als das ganze restaurant — vorher gab es eine durchsage — für mich happy birthday gesungen hat. der obligatorische brownie mit der kerze wurde dann auch gereicht.
erlebnisgastronomie für die kleinen und großen — mit betonung auf erlebnis, denn wegen dem essen sollte man dort nicht hingehen.