JFK Airport Terminal 2

It’s an airport. None of them are particularly pleasant places to be, but if you need to travel by plane and you aren’t filthy stinkin’ rich,… you gotta.
I’ve flown into NYC quite a few times, using all of three (JFK, LGA, and EWR), depending on who I’m visiting or where I’m going. I have to say I was pretty darn impressed with how quickly I got through lines at this specific terminal. Maybe it’s because you go to a specific terminal and THEN go through security instead of one massive security location for the entire airport.

A tiny, but clean, terminal. I can’t understand why the security checkpoint was jam packed for only a handful of gates. Eat before you come because the food selections are lacking. I opted for Wendy’s, sigh.

While in the airport terminal is not my preferred place to hang out, I found the one at JFK to be ok. At the Delta terminal on the domestic side they have iPads set up at tables where you can browse the web or use what seems to be an internal app to order food and have it delivered right to your location.
There are televisions around where you can sit and watch TV while you wait, and there appear to be ample seating under normal conditions. Unfortunately the day I was there, there were delays all over the country and many people found themselves without a seat.
The staff that actually works at JFK on a daily basis, not the airline staff, don’t seem to be the happiest employees on the planet. I’ve struggled with the concept of having a lower expectation of employees that work in this type of job, but I’ve come to the conclusion as a customer or expectations should be the same everywhere we go and all the time, with the exception maybe of bizarre uncommon situations.
Interactions with the various service folks at the airport was average, maybe a bit below average. Apathy seems to run amok among workers at airports in my experience.
I’ve flown into both LaGuardia and JFK, & I much prefer JFK. The reality is you pick the flight to New York that accommodates your schedule so your choice between airports is likely not a primary concern.

its ok, but needs some work. JFK is old. Took a while to get there from the city. Not far, just takes a while with traffic.

Maybe the worst terminal of JfK, which is actually a great airport which I use often. I haven’t been in terminal 2 for a long time, and it seem like nothing changed here for many years. Few options to eat. And of course much more expensive than any other not in in an airport places.
Overall, it is time to rebuild it, in 2015, this terminal doesn’t add any credit to JFK.

While I prefer LGA, this is only so since it’s more convenient for me by public transportation.
Perhaps my viewpoint of this Terminal is skewed since I splurged on an Über Pool… but it was so easy! Dropped off, self-​check in, quick bag drop, relatively quick time through the winding TSA line, tons of outlets at the gate, sit down and quick bite café options, ample trashcans, decent bathrooms, well lit… I really liked my first go at JFK!
Mind you, that might change if I ever have a flight time which will allow me to try getting her by public transpo… but…for now… seems like a winner when using automobile drop off!

It is not perfect, and can make you feel that they make things on purpose, but you must remember nothing: this airport is one of the busiest in the world. And they have so many things to take care of, to make sure that as many flights as possible will leave on time, and that the time you will spend between checking and loving will be the shortest.
They are ok minus. But when you look at the bigger picture, they are ok plus.

I missed my flight because of the security. USUALLY JFK it’s good but this time was nightmare. The airline try to push me for the next flight. Btw I was there 2 hours earlier like always. also to take the air train station wasn’t that easy to find.

JFK is good micro representation of big government. Terminal 2 is a like living through the opening scenes of Joe and the Volcano.
It is actually impressive to see the level of commitment required to achieve something this uninspired and unhelpful. How can so many employees spend thier lives walking around in circles without improving the service in a place like this?
If you are headed here, mentally prepare yourself for visiting the IRS for an audit. On a good day it may be equivalent to going to DMV. But let there be no doubt, you will be dealing with civil servants that could give two S@#$ about you or any of your problems.
Anyone on an international flight to JFK should expect to spend at least 90 minutes going through customs. We spent much longer, but have heard that around 90 minutes is the average. Then you have to re-​check your luggage with the airline. I would recommend making sure that you have at least three hours to make any connections. The actual customs questions are answered electronically, and then you get a ticket that determines which line you go through. From this experience, it seems like they are funneling so many people through the customs that it can’t possibly be effective. It is actually worth trying to go through another airport to avoid this mess.

JFK was jam packed and a little antiquated but worked like smoothly oiled clockwork. We rolled through TSA and they kept us posted as we were screened, upon getting through there were power-​tables to sit at and enjoy plugins for your devices and order food, bathrooms were clean and water was readily available as well as restaurants and bars. Our flights were on time coming and going and all staff were nice and gave directions when needed.

I think that jfk airport can do so much better. When you think you got to terminal 2, you are still not there, and when you are sure. You are there, you are still not if you chose to use the air train.
When time is so sensitive, and you can easily miss a flight. They must do something about that!

So
Many
Design flaws
from outdoor walks
On broken sidewalks to missing signage.

Not a huge fan. It’s old, separated from the other terminals (and even a walk from the Airtrain platform), and has limited offerings in terms of food and shopping. However, it’s not super busy, so pick-​up and drop-​off is quick.

you know what this terminal isn’t so bad after all compared to others
I was surprised to find that the bathroom was clean, the lines at the terminal in security moved really fast, there are tons of shuttle buses that take you to the terminal for free
the wifi works very fast here, it was easy to connect to
almost every café has ports and outlets to charge your phone and plently of booze stocked
they have shops with ready made food like wraps to croissants and muffins or bagels, or fruit bowls and drinks and snacks, they also have fast food options like wendys, or cafes with fresh food and fancy ipads where you can place the order electronically and it is delivered straight to you and all you gotta do is swipe your card [ this was at croque madame], it was absolutely delicious and the service was excellent
they don’t have starbucks here, but they have other stores similar to starbucks
they also had lots of stores along the way to buy clothes or gifts and pharmaceutical stuff, duty free shops
what holds me back from giving this place 5 stars is prices, i spent almost 20 dollars on breakfast alone and snacks cost twice as much here
I also saw other people complain that currency exchange wasn’t open in the morning, and that they had to wait two hours for them to open

This is a terrible terminal. Maybe they are planning on knocking this terminal down, I hope so. Took the AirTrain and had no idea where to go since it seems to drop you in the middle of a parking lot. It was so frustrating. Further, once I got to the terminal, Delta had to shuttle me over to another terminal! WTF! Boo on both Delta and Terminal 2.

Wow, I stopped through this terminal for a very short time, thank goodness. I took the air train to JFK terminal 2 and had no idea where to go once I was outside the station. There’s no signage directing you in the direction of the actual terminals. You have to cross two walkways to get inside.
This was my first time at this terminal and it felt like I was in a twilight zone because it’s so run down, dreary and scary looking. Thankfully I had to take a shuttle to civilization at terminal 4 because these two terminals are like night and day. If you have a choice don’t come through this terminal if you don’t have to in your travels.

Can you say «Dump?» This place is bad, even by JFK standards.
Fortunately, Delta is phasing out this Terminal, moving flights to the more modern Terminal 4. In the meantime, passengers are stuck with this antiquated structure.
It’s cramped to the point where you can’t move around the building, because passengers boarding flights block the flow.
There’s no indoor connection between the Air Train and Terminal 2. Once you disembark the Air Train, you have to cross a parking lot and the street. I had to do this with my luggage in the middle of a thunderstorm. Showing up to the airport soaked to the bone is not my idea of fun.

There are times when NYC feels like a less developed country, and this airport terminal is certainly one of them. Between the crowds, the inefficiencies, the arbitrary nature of surveillance, and the filthy bathrooms, it is a wonder that so many people get where they need to go. That said, it is relatively easy to get to and easy to navigate once here.

Muy lejos de lo que cualquiera puede esperar de una terminal de JFK. Pequeña y abarrotada de gente. Instalaciones algo antiguas. Gran cantidad de restaurantes de calidad media– baja, principalmente comida rápida. Eso sí, abundancia de asientos para dar cabida a la masa de gente que te encuentras alrededor.

I really don’t know why Delta replaced chairs at their gates with these ipad consoles. Very inconvenient. no place to sit in an already crowded terminal.
LGA sucks, but this terminal is terrible Fly out of LGA. or terminal 4.

Definitely the terminal that JFK forgot, now an ugly sister to her much revered Terminal 5. Feel like dining prices are extremely inflated compared to other options at JFK, and there’s no Starbucks?!
I guess this is what we get for flying Delta. Womp womp.

Pas le terminal le plus fonctionnel à JFK. Delta l’utilise surtout pour les vols régionaux alors que les vols long courrier sont concentré au «Terminal 4». Ils ont quand même fait un peu d’effort pour pouvoir une zone de prise de courant permettant de regarder nos ordinateur et appareils mobile lors des trop nombreux délais de cet aéroport sur-​congestioné.
Cependant, les portes le plus utilisé pour les vols régionaux sont des portes communes qui mènent vers un long couloir où sont alignés des dizaines de petit appareils. C’est situation provoque une congestion constante dans cette zone fort exigu. Espérons que Delta va remédié à cette situation dans un avenir rapproché car en attendant, c’est fort désagréable de prendre l’avion ici!