Joyful Nail

From the second I walked in, service was terrible. It took at least 5 minutes before someone greeted me. Once I mentioned I wanted a mani and pedi a lady told me to pick out a color. I was standing by the cash wrap since there was no where else to sit for at least about 5 minutes before a lady told me to sit in the chair where you get your pedicure done. She made it seem like she was about to start on my nails. I sat in the chair and probably waited another 5 – 7 minutes before a man turned on the water and a woman finally came over to start my nails. Honestly, I swear this lady was an amateur and never painted nails before. Half way through the pedicure I told her I was not going to get a mani as well. I couldn’t bare to sit through another 15 minutes with her and I could only imagine how bad the mani would look. Also this place charges an additional few dollars for other services that are free practically everywhere else. Extra $ 10 for callus removal, extra $ 2 for quick dry, like what?! I made a bad decision by skipping my usual place and coming here. I would never come here again and would not recommend anyone go to this salon. I wish I would have checked Unilocal reviews before coming here.

I came today do to pedicure they scratch my feet so badly that my feet is bleeding they don’t know what they doing I would never go back there I’m not recommending this place

This is best nail salon in the lower east side. They are super clean and friendly. And their prices are reasonable. They also use a new nail file and buffer for every client and they have a good selection of colors.

Nice environment and clean. Great polish options and great service. A bit pricey for gel manicure though.

Great quality nails. The Indian and Latino ladies are very good. I’ve never had a bad experience here.

Terrible service for 2 specifically pedicurist who did my friend’s nail and manicurist who did mine. They had no manners, when we were pulling out our credit card to pay before it was finished, the Indian manicurist literary asked for 20%. We didn’t feel good to be asked for a tip because tipping should come based on customers and how they love the service! I also don’t like the fact that they were rushing through out the service.

Crappy job on my pedicure! The polish was thick and globbed on, it looked horrible. If the color I chose was globby cause it was at the end of the bottle you’d think they would open up a new bottle instead of globbing it on my nails. The nails were not cut or filed evenly. I didn’t notice how bad of a job it was till I got home. Also got chemical burn on the top of my foot from the callus treatment. She put that stuff on my feet then just left me there for a LONG TIME. Pedi with callus treatment $ 30. Had come in a few times before and was never impressed, this experience sealed it for me. No bueno! Will not be back.

I did a walk-​in basic manicure with gel removal one afternoon. The salon was very clean and nice. They gave me friendly service. The lady did a good job with everything, especially the hand massage. She was thorough and not rushed. They had a wide selection of colors. Overall I would come back again and try their mani-​pedi special for $ 24.99 mon-​thu.

I got a mani pedi for $ 31.50 (price on weekends — cheaper on M-​TH) and a 10 minute back massage for $ 13. With tip I spent $ 50 here. The salon itself is very nice and clean. Definitely gives off a more high end feel. However, my manicurist was far from high end. She was an African American woman with glasses. She never looked at my face once or assisted me on the pedicure chair or helped me with my bag when I was done with my manicure and my nails were wet. I would’ve given 1 star if she hadn’t killed it during the massage. That was honestly amazing, but everything else was not. Pedicure was way too fast. She was way too aggressive with cutting cuticles even after I asked her to only do a little.
I will probably return because this is the closest salon to my apartment, but I will definitely ask to have someone else. The other employees seemed to be more friendly and hard working. Prices are a bit too high for my tastes though. One Plus One an avenue over is cheaper and has better service.

I did my nails here yesterday and the woman who did my feet was very nice and did an excellent job. However, the woman who did my hands was rushing and I was having a gel mani. She took forever to apply the gel and was so rude. She finally finished my hands looked like a 5 year old did it the polish was on my cuticles, my cuticles were cut up and she cut me. The gel dried on my skin which felt uncomfortable and now on the sides its chipping after just one day! It was overly priced and I do not recommend.

Haters gonna hate, hate, hate, hate, hate. Shake it off!
Just kidding but I also don’t get all the hate. Have been going here for a while and I splurged and got a gel mani and a gel pedi (!!!) when I got married and my gel pedi still looks amazing now that I’m on the tail end of my honeymoon, 3 weeks later! It was pricey but I still love how it looks.

I broke my nail about half way across the nail bed and was in desperate need to fix because I couldn’t just cut it off. I found this amazing little nail shop during my stay in Alphabet City. The very friendly Asian lady created an entire new nail with tiny patches of silk wrap and crazy glue. She then found the exact nail polish color I was wearing and re-​polished my newly created nail.

Got a spa pedicure with JENNY. one of the best pedicure experiences I’ve had in a very long time. She was gentle and took her time instead of rushing through like most places and the massage was great too. Everyone working there was sweet and friendly. Highly recommend!

I do not get the hate for this place. I come here at least twice a week and don’t have many complaints. Typical hit/​miss service from an assembly line, cheapo nail salon but as assembly line, cheapo nail salons go, they are one of the best. Ya get what ya pay for and here, ya don’t pay much. It’s a good value and the place is sparkling clean.

The only thing this place has going for it, is it is clean.
I will never go back, the service was terrible. I felt like I was being treated as a second rate costomer.
They told me to sit in a pedicure chair right away and I waited for guy to start the pedicure. No big deal they do that everywhere. The guy was running around restocking towels, products, and cleaning before he started, but than once he started he got up about every five min to put towels away, or run in the back, or clean something else.
Once he finalmy got through the pedicure part (the good stuff and only reason to get one) he painted three toes then got up and left. After a few in I made a comment to my friend where is he! Is he coming back? Then we saw him walked out of the store, to come back 15 min later with his dinner. If you didn’t have time to sit and give me a pedicure than why did you start.
Three other people arrived after me and got there pedicure done before mine. It took over an hour to get a pedicure, and not even a good one (I get them for the foot massages, etc.) bc he kept walking away, Are you kidding!
So after I made the comment the women painting my friends nails switched with another person and finished my toes then gave me a manicure in like 20 min, bc I had already been there for over an hour and had somewhere to be. As she was painting my nails this same guy who did my pedicure kept trying to get in the drawer at her manicure station to take out money, and was like pushing her to the side! Like that’s just rude, let alone completely innaporproate to do in front of a customer.
When I said the manicure and pedicure were okay, I mean the polish on my nails looks good, and was better than I could of done. I would go somewhere cheaper because they will do just as good of a job painting the nails, and I bet they treat their costomers with respect.

came here for a manicure on a Friday afternoon. was not crowded and I only had to wait about 5 minutes. I liked that the place is clean and big. nice color selections. The lady who did my manicure was quick and efficient and did a really nice job! It’s lasted 3 days now.
only complaint is multiple people came in and the ladies working there did not give them an estimate on how long they would have to wait, just told them to pick a color and sit down. the girl who sat next to me waited at least 10 minutes
I’ll be back though!

I’m really disappointed in the quality of the service at Joyful nail. I have been a customer of theirs since they were on Houston street. We’re talking 10+ years. I enjoyed coming to this new location because it’s spacious, clean and generally comfortable and I didn’t mind paying extra because of the convenient location and expansive interior.
However– and that’s a loaded however– there is a painful lack of professionalism among the staff.
One gripe– while I am getting my manicure, please do not stop, numerous times, to repaint the nails of a toddler who keeps smudging their own. I don’t care how much mommy tipped you. You can’t stop 3 times and waste over 10 minutes of my time while you already have started with me. It’s extremely frustrating and rude after the 2^nd and 3^rd time.
My major complaints are with their waxing services. It does not seem the women have even basic waxing room etiquette.
To start, none of them leave the room when you undress. And then for the duration of the session, it’s a constant «this isn’t right» feeling. One time, while lying on my back, the waxer held my legs straight up (like a baby getting a diaper change) which is just no. The last time, the waxer put the hot wax bowl in between my legs, dragged the stick over my area longer than necessary (painful) and then ANSWERED HER PHONE AND HAD A CONVERSATION while waxing me. Wtf?
She then charged me $ 10 extra dollars to «do the back». So my Brazilian wax, which should include the removal of all hair, came out to $ 57 including tip.
I thought the first few times were off days. I thought «surely a large salon in the heart of the east village that charges $ 10 more than other salons for basic services can get their act together» –but alas, the last time put the nail in the coffin. I felt like a sucker. Completely not worth the price, totally unprofessional and I’ll never go back.

These ladies here are awesome. I have my regular lady who always remembers me and does an amazing job! I don’t understand these bad reviews, always have exceptional service and I’ve been here many times before.
They also have a great collection of colors and services.

If I could give no stars I would. This place is HORRENDOUS! I should have listened to my gut instinct that something was slightly off about this place. Maybe it was the joyless vibe about the place. I waited for about 20 minutes after not being advised on a wait time.
When my pedicure finally started, I quickly discovered that the lady had the opposite of the magic touch. Every contact was either irritating or painful. It might have had something to do with her long thumb nails which she used to pin my toes in place as she worked on them.
As she started to paint my nails I noticed that my nails were way too long still. When I commented on it and asked her if we could cut them shorter, she looked at me impassively and said they were not too short and that she had already started painting. After staring at each other for a full minute I requested she take off the nail polish so I could get the hell out of there. I left $ 10. Way more than they deserved.

If you are familiar with the nail salon that was on Houston between A and B then you know the owners of Joyful Nail. Although, the atmosphere is not the same, it is much more calming and relaxing. The space is brand new, so everything looks nice and clean. The prices seem to be average. I walked in yesterday to get a pedicure. Nice job — can’t complain. The only thing is I think they should add a shoulder rub when you are done and waiting for your nails to dry — that is the only down side. But I guess I am spoiled at my regular spot. Yay! I’m a fan… because it is so convenient… as I live less than a block away. Otherwise A-​OK.
P. S. They accept credit cards but no tips on the credit cards