Le Labo

Just left this place and couldn’t be more happy with my purchase. The place is decorated so beautifully and everything organized perfectly. I was greeted by two rays of sunshine named Cali and Vincent. They were extremely helpful in picking out perfumes and candles. I got everything that Cali recommended and the custom labels are a cute touch. Definitely worth checking out if you’re looking for something unique.

My favorite Le Labo location! Next to the Ace hotel, Stumptown coffee, above Rudy’s Barbershop, and around the corner from Opening Ceremony (which sometimes carry exclusive Le Labo candles) & more importantly the people who work there are very kind xxx

This is my favorite Le Labo location because of Vinny and Cali. In addition to being exceptionally knowledgable on every scent offered, they are truly the most welcoming and professional. Thank you for always making my Le Labo experiences pure magic!

I have been excited about getting obsessed with Le Labo for a few months now since I read about it in Michelle Tea’s new memoir ‘How to Grow Up.’ Even though there’s a store quite near me in San Francisco, I’m absolutely sure I made the right choice by visiting the W29th street store first. What an incredible experience! Vinni was there to greet myself & my friend as soon as we walked in. The store was busy but he made us feel very comfortable & well attended too. (Calli was great too!!) I could not have been more pleasantly surprised! Our whole experience left us feeling absolutely cared for; we never felt rushed and he really took time to find out what we were looking for & the specific experience we were trying to evoke through choosing our signature scents. We had a lot of FUN! I felt wonderful leaving the store-​we both got some nice scents & samples of others to try. I felt like I learned so much about the perfumes from someone who is clearly excited & well educated about what Le Labo is offering.
I fell in love with Rose 31 & Lys 41 to wear everyday; though I’m also feeling excited about Ylang 49 & Iris 39 for special occasions. My friend loves the Jasmine & I just turned another friend onto the Santal.
(When I got home, I realized that one of the samples in the discovery set I’d purchased was different than what I’d thought I’d received. I called Vinni & he once again went above & beyond by mailing me what I wanted right to my house in SF.)
Not only will I be a loyal Le Labo customer from now on, but I will definitely make it a priority to return to see Vinni at this location when I’m back in NYC. This is the kind of customer service experience that truly evokes the spirit of Le Labo: authentic & deeply personal! Many thanks!

OMG the scents in this place. They’re certainly amazing… but at $ 85 dollars for a tiny roll on or upwards of $ 200 for a bottle of their beautiful alchemy, I found myself distraught over the vanishing middle class, and the struggle of the millenial generation to afford housing, let alone some awesome sandalwood fragrances. I’ll just keep smelling like garbage until the economy picks up and the income gap lessens, and then mayble I’ll come back here and purchase something.

I always buy my moms Mother’s Day gifts at le labo but usually the downtown one. This location is super convenient and the employees were really helpful!

The very best. My boyfriend and I and our dog, Finn, came in the other day to restock on Santal and Bergamote and previously went to the Elizabeth St. store. We were near the Ace and decided to hit this location instead. The service was great. Finn even got a spritz. The product is fabulous and the same can be said of the people working for them. If you want high end fragrance personalized just for you without the pretension, stuffiness, and corporate shade of a big department store, check them out. Unique and one of a kind. Lose the tired old ubiquitous Gucci and check these guys out.

I first fell in love with Le Labo’s Rose 31 fragrance while in Montréal, so I was mega-​excited to visit Le Labo in person while visiting New York. Vinni and Cali were extremely helpful and walked me through the entire collection, sharing their personal favorites and tastes. While the storefront is small, it’s the perfect size for the very personal experience that shopping for premium fragrances can be! Proud owner of some new favorites: Lys, Neroli, and Santal are definite must tries!

When I was walking to the Ace Hotel for some Rest and Relaxation, I came across this store. I ordered some samples in February and loved the Santal 33 — good for an evening out and the Velviter 46 — better for the day. I was planning to come to Le Labo in New York, but didn’t have time to visit one of their locations.
THEN! All of a sudden, I see this place. I was like… ‘OOH! No need to pay for shipping and wait for my fragrance to lose its freshness on the truck.” I went in to really try all of their fragrances to make sure that I picked the one for me. I tried a bunch and found the Bergomot, Santal and Velviter to be my favorite. The others were too sweet for my taste. In the end, I got the Santal 33 in 50ML for 160 (not including tax). I love the fact that it was made on the spot with a personal label.
I was not savvy with fragrances so there was no need to really interact with the sales person. I knew enough about sillage and taking care of the fragrance so it could last a while (1 – 3 years).
I was glad I could finally try all of their choices and choose the one I wanted with confidence.

This place was amazing … Everyone was extremely helpful and took their time to show me a ton of different options! I would def check it out, it is a gamechanger … Shontell 33 is unreal, check it out

This place is SOO unique! They really know the craftsmanship of perfume making. Cali assisted me in picking the right fragrance and she even made a personal label in the bottle for me. I choose Santal 33. This fragrance is definitely an aphrodisiac it’s great on men or women both my boyfriend and I use it. The perfumes are expensive but you get what you pay for.

Love this location.
Vinni and Cali were so helpful and pleasant to deal with, it made it made feel good about spending way too much on perfume!
Thanks :)

I do adore Le Labo’s fragrance line — especially the «hair oil». I understand and respect the philosophy behind the brand and for that I use their products. The scents are intoxicating and unique, mostly because they are «fresh». Yes, others before have offered similar scents and oils — but Le Labo got it right. I especially like the smallness of the 29^th St location and the direct approach that the merchandise is presented.
As for rude sales people… unavoidable. If you are a human being going just about anywhere to purchase an object or a service you will encounter explainable and sometimes unexplainable rudeness and incompetence by employees. It is a sad fact of life. I have had to adopt the mindset of «dont shoot the messenger» or else I would be a hermit who only ordered my food drink and items online!
Perhaps Le Labo would benefit from dropping the whole «let me explain it to you» approach and let the customer discover their products in a more exploratory fashion. As with many offerings that are unique or set aside from the norm, a sales person can quickly sound «canned» or dispassionate after too much pitch repetition. It is a fragrance line after all, not nuclear physics. Once the customer has a whiff of the perfumes they will be moved, without the pitch because everything in the shop smells amazing.

When I entered, the sales woman was sitting disgustingly in a chair; to call it slouching would be an incredible understatement. If she hadn’t been wearing clothing, all of her insides would have been visible, if you know what I mean — so much for preparation and presentation! I commented that I’d never been to this location, but I love the company, I follow their progress online constantly and visit the Elizabeth Street location whenever possible, to which she snapped back «Yeah, well we’ve been here for almost a year or more, maybe more, so… Well…» Then she asked, with a condescending chuckle in her voice, «Are you looking for something in particular?» Then she asked, with an appalling arrogance in her voice, «Do you need me to explain everything to you?» And then she haughtily hopped away, into the back, checking her phone, apparently she just couldn’t be bothered. So I looked around for a minute, and turned around to leave, but not before, of course, she ran from the back room to quickly check the shelves and make sure I hadn’t stolen anything. What utter nonsense, what a complete waste, how disheartening. Someone should fire this curly-​brunette whack-​job: she’s bad for business.