Lore Decorators

Excellent work and on schedule Very fairly priced and the quality exceeded my expectations. Frank was vey helpful selecting fabric and his follow up was good too. I will definitely use them again.

Lore was great — courteous, professional and meticulous. They just completed a complicated job for me and the result is perfect!

Had a great experience with Lore. Leo came to our apartment and told me on the spot what would be involved in getting our sofa both refinished and reupholstered and how much it would cost. Simple. No mysteries. The guys who pick up and deliver the furniture were prompt and courteous. They did a beautiful job on our sofa and stayed on schedule. Perhaps the best experience I’ve ever had with a furniture restorer/​repairer.

This company has perpetrated a scam which is unbelievable. It is especially unbelievable because they did good and prompt work for my mother a number of times. I contracted for them to make draperies and. Gave them a deposit. Four or five years later, after countless visits and promises, they never made the draperies. The last time the owner came to my apartment and apologized she promised window shades in two weeks. That was gree years ago. I also gave them a large quantity of furniture to repair and reupholster. Four years later, they still have all my furniture. They lost my fabrics. I visited their «showroom» on many occasions. They wouldn’t give me my fabrics back. The also won’t return my 7500 $ deposit. They have been «looking» for my furniture for years. And yet when I was last up on their premises and saw countless pieces of my expensive furniture buried here and there and also in plain sight, they promised to give me prices and get to work. I have signed agreement t letters by the owner that my work would get done ASAP in exchange for a cash deposit the owner took from my mother. He drove to her apartment to get $ 5000. We gave this additional deposit in good faith. After dozens of broken appointments and neither draperies, not furniture (reupholstered or in the condition they took them in) and the lost fabric which they had refused to allow me to have back. (And then lost). So they still have done nothing. I sent certified letters demanding the return of my property within two weeks, 11 months ago and they wrote me back they needed more time. Then I wrote them n February again, demanding my money, to show good faith on their part, and the return of my belongings. It is so shocking. I had used them in the past and never had trouble. But now I guess I will have to take further steps to recover property that is not theirs and money that is not theirs. Clearly, that are in business: their truck is always n my neighborhood. So, it’s not as if they just simply tardy work. It is much, much worse.

Their truck parked in bike lane and knocked me off my bike when they opened their door. Not only the owner and the driver did not offer any help, they avoided calling the cops and tried to blame it on the car that hit me after they knocked me off. I was lucky to be alive.

I have used Lore for reupholstering three chairs and one sofa. They (Leo) had good ideas and were very accommodating. They made an error on one project. They rectified the situation quickly. They also got my fabric at a much better price than another firm.

I have used Lore for 25 years, both professionally as a set decorator and for my home projects over the years. When I was a set decorator and needed a job done yesterday they understood and got it done right all the time, from drapes to furniture.
A few years ago they made the most fabulous drapes from my ridiculously expensive vintage linen upholstery fabric, matched patterns perfectly, unsurpassed craftsmanship.
I had my sofa and chairs re-​done a couple of years ago. Beautiful job! It is time consuming to have furniture re-​done for your home; you have to be patient for home jobs. He provided courtesy furniture for us to sit on while getting the work done. It did get finished within the time frame they told me. The craftsmanship is superior and always perfect. I’m a perfectionist and know what I want and they always work with my directions!
I’m back again working with them today; they will be picking up a couple of chairs I found at Housing Works. They are helpful and going to pick them up at the store for me and I’ll meet up at there shop to go over fabric. Could not ask for better service!

People seem to have either very positive or negative things to say about this company. My experience was positive. I had a Carlise couch which needed a complete redo; the frame was good but the fabric was faded and ripped. They were prompt in coming for the estimate, picked up on time, delivered on time (the deliverymen were efficient and polite) and did a beautiful job. It looks like a new couch, which in essence it is. While not cheap the price was reasonable for the work. Carlise themselves wanted much more. I would definitely use them again.

I, too, find the negative review suspicious. I’ve used these guys frequently. They do fantastic, impeccable work for a low price. If you’re not happy with how things turned out, I would hope you would bring it up with them and give them a chance to correct the situation before coming on here and trashing them. And they don’t compare with the work you’ve had done in LA??? Well send your work to LA, then!

I find the one-​star ratings highly suspicious. I have used Lore on three different occasions and have had nothing but excellent, prompt and reliable service from them. I have had a couch, chair and ottoman slipcovered, real leather put on my counter stools (which were originally made with pleather) and had them fix a wooden rocking chair. I have recommended them to others as well. Leo comes to the apt, looks at the furniture, gives you a price and all goes smoothly. Highly recommend.

If I could give them a negative star rating I would. It apparently took them 2 yrs to have the factory send them the fabric for the 6 Tulip chairs that we gave them to re-​upholster. Early attempts to retrieve the chairs yielded no results. Once the chairs were finally picked up, after numerous phone calls, they were received in shoddy, less than par condition; rippled seams, exposed glue, small tears. I’m amazed that they are still in business.

If I could give less than one star, right now, I would. I am an Interior Designer and contracted Lore to do a little upholstery work after hearing great reviews from others in the business. I was looking for a new company to handle the upholstery for my clients, and Lore’s prices were decent. So, I decided to send over one chair to be recovered to test them out.
Lore promptly picked up the chair, and deposit. A few weeks later I checked in to see when the chair would be ready and they said they were still working on it. Then, they finally told me that they did not have enough fabric. I promptly ordered the requested extra fabric and had it sent directly to Lore. Since they have received the extra fabric, I’ve checked often to see when the chair will be ready as my client is eager to get her chair back… Lore keeps telling me that they are still working on it. On top of that, they have been rude and short in all correspondence.
Hopefully I’ll receive the chair soon, (with the upholstery looking good), and will be able to give a higher review. As of now, I’m not sure that I would recommend Lore to anyone or ever use them again.

Use them frequently and love them. Punctual, trustworthy, and the job they do is perfection. I don’t know that the prices are rock bottom, but far better than most, and a steal considering the incredibly professional job they do.

I asked Lore for a quote after reading about them in NYMag. They sent Leo out promptly and he gave me what seemed like a fair estimate for reupholstering a couch and 2 chairs. I was not sure I was ready to invest the money and needed to think about it, but in the meantime asked him to reupholster one dining room chair, for which I had the fabric. I used that fabric to do 5 other chairs and had one remaining piece of the same size (don’t ask why I didn’t do them all at the same time!). I figured that would be a good test run — to see if I was happy working with them. He took the cushion on a Friday and told me it would be ready on Monday.
Well, Monday came and went, as did 5 other Mondays. Still no cushion. After 3 weeks I called him and left a message and he did not return the call. After 4 weeks I called again and left another message, still no return call. Also, when I called, the person I spoke with did not offer to help me even though I stated the reason for my call. 5^th week, he finally called back and scheduled to come on Friday. Well, he never showed up or bothered to call and tell me that he wasn’t coming. I waited for him for 2 hours. Monday I called him again and we rescheduled for the following Friday. When a different person came to install it, and it was missing the welting (edging) that matched the other chairs. They took it back. Said they would fix it. Then Leo called over the weekend to say that the fabric was too small. How could that be when all the chairs were reupholstered from the same swatch?
Today they came and delivered the cushion and it does not have the welting. Also, it is not as well done as the others (done in Los Angeles). The filler feels thinner and it is not as comfortable.
VERY disappointing experience and I will not be using them for my couch and chairs.

Lore’s prices are fair but be very careful about instructions. I took in two chairs with fabric and then called back to say to hold off on the job because my husband wasn’t happy with the color. They said fine. Two weeks later, voila, my chairs arrived upholstered. So I lost out on $ 400 worth of fabric and $ 1100 worth of labor. He offered me no deal and seemed annoyed that I was annoyed. It seems their elderly father took the instructions and forgot to mark it down. Then they held onto the remaining 8 yards of fabric ($ 120 est) and were incredibly rude when I asked to have it returned. It felt like a dysfunctional family business/​management. Never again. I’d rather pay more.

I had several items reupholstered and created (Victorian settee, chair; window seat cushion, window treatment, tablecloth). I am thrilled with the finished products! And it was so easy to work with Frank: he was punctual for all appointments and the work was finished on time. Also, I really appreciated his keen eye and excellent decorating advice. I thought Lore’s prices were very fair and I could not be more pleased.