Ludlow Garage

We’ve always been big fans of Ludlow, but today they went WAY «above-​and-​beyond the call of duty» for us. Late last night — when my husband was driving home from work (from suburban NJ) — the radiator showed a serious problem; it registered at the very highest temperature. He arrived at Ludlow before they opened today (in order to be first in line, and especially since he had to get to work and tomorrow is a holiday [i.e., Ludlow will be closed]). Ludlow was closing at noon today and they had a lot of work to accomplish this morning. They weren’t able to get to our car until noon, at which point only two of the mechanics plus one of the owners were still there. We were panicked, because my husband’s department was very short-​staffed (so they desperately needed him at *any* point today/​tonight) — and we’re driving to Baltimore tomorrow, to visit my elderly mother. The only rental car available online was near Times Square (*no way*) and the cost for these three days would have been beyond obscene. Ludlow’s (co)-owner wasn’t sure they could get our car fixed today, but he and the two mechanics (who were very pleasant on the phone) stayed there in order to help us out. They finished fixing our car at about *3:35* p.m. and my husband is now on his way to work in NJ (a workday salvaged, and our visit to my mother is also salvaged). Tons of thanks to Ludlow for their *extraordinary* service!

went there back in august 2014 because my transmission was not going into second from first. i was told that i probably just needed some transmission fluid & that they would check it out. i left the car to go to work. came back later that day & was told that that was in fact not the case. rather that i needed a brand new transmission at a cost of $ 2500. being that the car is very old i declined & was subsequently presented with a bill of $ 150 which i refused to pay. it was never communicated to me at the start that there would be any charge for «checking» out the problem. not a way to conduct business unless it is stated upfront that there is such a charge.

Excellent! I brought my car in for an annual inspection. Everyone was friendly, honest, communicative, and fair. No hassles.

Reasonable prices, friendly staff, and have good operating hours for a garage (I believe they close at 6pm). One of the better garages in lower east side. I would definitely recommend them to neighbors.

They did a few small and large repairs (check up, new transmission, etc) on my SUV and I must say it is truly refreshing to find an auto repair shop that is so helpful, reliable, and honest. It is very hard to find a good auto shop, especially in the city. I would definitely recommend them.

I live out of town but was staying in NYC for a few days. When my brakes went out I despaired of finding an honest auto mechanic in Soho. But I couldn’t chance it going back home to my regular mechanic (90 miles away.) I got a tip about going to this garage and am I glad I did. The brakes and pads were replaced the same day at a totally reasonable cost and Jerome and his crew (including the woman behind the desk in the office) were super nice. I’m so glad I found Ludlow Garage!

Best garage ever. Never had any issues. The guys are all very nice. I will never go to another garage. Jerome is the best mechanic.

I brought my car in for repair and they smashed my hood, and pretended like they didn’t know what happened! They reluctantly fixed it and told me to go get my car fixed somewhere else.
They quoted me $ 3600 the exact amount the insurance company was willing to pay I brought my car somewhere else and they fixed it for half the amount. What a rip off Jerome is. He can’t be trusted…
He doesn’t need your business he’s the only garage downtown and apparently he’s taking full advantage of it. :-(

OMGoodness!!! AWESOME work these guys did, in just 2.5 days. Jerome (the owner) is the absolute nicest guy you ever want to meet. Such a nice personality. He and his wife are pleasant people. My sister has been going to him for over 20yrs, but this was my first time bringing my car to him. She buys her cars cash, while I finance. So, if anything goes wrong, I take it back to the dealer. Well, a taxi and a co-​worker damaged my car. I decided to give my business to Jerome, and am glad that I did. He and his team made my car look like it was just driven off the showroom floor, inside and out. I will recommend him to any and everybody who even hints to me that they need car repairs or body work. What a blessing it was to deal with him. Btw, his shop is the one that repaired the car from the 1^st Men in Black movie. What does that tell you? ;-)

Went in for a car inspection at 9 am on a Saturday and was out less than 20 minutes later. No fuss no muss.

I found this garage on Unilocal when my car was making a scary noise. HATE taking car in since always feel like going to be ripped off. So. based on Unilocal took my car into Ludlow. The BEST! Dropped it off early, mentioning noise and needing oil change. Somehow the «noise» got lost in the process, so when I picked it up, I was concerned that they hadn’t addressed this. It was after closing, but the mechanic drove my car with me, heard the noise, put the car up on the lift, fixed a plate that had come lose, no charge, couldn’t have been more helpful. Will definitely be going back.

I showed up needing a state inspection on no notice, as my temporary inspection sticker had expired. That is, I’d been an idiot and accidentally let it expire. They were booked and asked me to come back in 45 minutes, totally reasonable. But I couldn’t wait around, unfortunately.
Jerome moved a whole bunch of cars around to take care of my inspection right away because he said he’d feel bad if he turned me away and I got a ticket. How nice is that? Everybody there was super nice. I was very impressed.

Recently i got my car repaired from here and i was totally satisfied with their work and services. Staff was very friendly and knowledgeable. Great shop. Honest, reasonably priced, and reliable ,
Anyone needs auto repairing services give a go here.

So I never write reviews but had to give this garage one for how nice they were! I have dealt with really shitty garages in the city but this place was really nice. They dropped me off at my apartment after I dropped off the car AND dropped my car off for me when it was done. And did the repairs quickly even though was overthe holidays. Very professional and nice.

We go here to get our NYS inspections done. These guys must be the friendliest people you’ll ever meet. Very honest and attentive to their customers. We highly recommend this place!

$ 1100 estimate at Ludlow Garage, but actual cost of repair $ 650 !
I have gone here a few times to fix my car. Always had a feeling i was being taken advantage of, but wrote it off to my not knowing much about auto repair.
After receiving the estimate which felt high i searched online for the part i needed to replace and found that it cost between $ 180-​$ 210, while the the price the garage named was $ 500. Such was also the case with the labor hours estimate given by the garage, unlike what i ended up paying for at the garage i went to after some more calls for estimates from other shops.
I will never be back.

Ludlows is a Godsend! I was stranded in NYC – I showed up first thing Saturday morning to fix a broken hose w/​o an appointment. At first I was a bit worried as the place seemed to be chaotic (Turns out they were understaffed for the day). But they fixed the problem AND charged a very reasonable rate. Can not recommend highly enough!

Been here many times for oil changes and state inspections. They are open on Saturdays, which has been very helpful for my and my wife’s schedule. They really do have great service, they are honest, and they are fast.

Great service and fast! Reviewer were right!

These guys did an oil change on my car. Very professional and efficient. It’s hard to find places in Manhattan that are so well priced.