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I will update my review for this place once again because I did go back after my screen popped open and this time because it had fallen off the couch. I raise my stars for this place because of the good and quick service that was provided by the two technicians that were there. They did keep their promise of giving me another screen because it had just popped out and there weren’t any other damages. But just have in mind that your screen can come out if you get it replaced with an outside store since mine popped out after 2 weeks of replacement.

So it had been about a month that I had my screen replaced with this repair store when I had taken my I-​phone out of my bag and discovered the screen had popped out from the top and a black filmy tape was sticking out from my phone. When I turned on my phone to see if it was still working, the visuals popped on and then suddenly disappeared. From then on, I couldn’t see anything but I could hear the phone ring.
The next day, I went to the apple store and the Genius Bar technician told me that my phone screen popped out because I had gotten it replaced with an outside store and that apple’s policy doesn’t permit them to do anything technical when such a thing happens. So I was told to go back to the store and have them take a look, especially since I would be under warranty since it was only a month ago that the replacement had been done.
Right after walking out of the apple store, I went straight to the Mac Phone Repair and showed them my phone. I was told that they would see if they could fix it. About 15 minutes later, I was called into their office and told that they changed the screen but that they would have to charge me $ 79 for my graphics card because that had to be replaced. Then I was told that possibly the graphics card had been pulled on when I took it to the Apple store. I told him that there was no way possible since the technician just looked at it. I tried to explain to him that the graphics stopped working after the phone popped. He told me that it must have been by magic that the graphics card got damaged just like my bag’s logo (my CK logo tag from my back bag came out at that moment when I moved my bag around). I felt bullied and responded that it must have gotten damaged when the screen popped out because it wasn’t placed well. He then told me that the most he could do for me was cover the taxes because his boss wouldn’t take back a screen with a broken graphics card. So seeing that it was late and that they had already made the replacement without consulting me first, I ended up paying it begrudgingly and told the technician that I should have just originally gone to the Apple store for a screen replacement because I was basically paying the same amount with this new charge of $ 79 (which was more than what I paid for the screen replacement). Then it seemed like he got irritated that I was going to pay with a credit card instead of cash, which led me to have to explain that obviously I wouldn’t have the money on me when I didn’t expect to have to pay for a damage that I didn’t cause. So all I can do now is hope that the new screen doesn’t pop out because I have a feeling that I’ll end up being charged for something else if I were to go back to this repair store.

Very pleased with the service. Was expecting to be there for about a half hour. In and out in 15 mins.

I brought my phone here for the second time in two years (unfortunately I broke my screen once per phone). They gave me a whole new screen in 20 minutes. They even gave me a 6 month warranty to show that they only use quality prod it’s. I will definitely use these guys again if I break my screen again. Great customer service and very friendly for my whole visit. Thanks for the new screen. Looks and feels great!

This is the best place to fix a cracked screen. Nader was especially helpful. It was fast, efficient, and inexpensive. I will definitely go back there if my phone needs fixing.

Great deal… good price $ 69 plus tax to fix the screen on an iPhone 5s (this is using the Unilocal coupon) and 5 minute wait. Highly recommended

Now you don’t have to worry about your phone screen issue anymore. I found this business through Groupon. I walked in during my lunch time and then minutes later, my spare iPhone 5 (screen was completely shattered) was fixed and looked like new. Fast and easy! I paid 79 bucks through groupon but they will do it for the same price without groupon. I strongly recommend Mac Phone Repair. Make sure you have the right address (on 5^th fl) as there is another similar business in the same building.

I work in the area and needed my shattered iPhone 5s screen repaired. I found them from Groupon and decided to give them a try. From when I walked in to when my phone was ready, it only took 15 mins. It’s unbelievably fast service. I needed to come back after a few days as I found some annoying prints on my screen. They were very nice to replace it with another one. Very friendly and professional. Also their service comes with 6 months warranty which make me worried free. Highly recommended.

Service was prompt and quick. I had a cracked screen and my isight camera was not operating. They fixed the screen and repaired the camera. Since the camera did not have to be replaced they did not charge me for the repair. All this in under 30 minutes. Great experience!

Got iphone screen replaced in 15 to 20 minutes. They are open during the week till 7 so that is handy. Gentleman who fixed my phone was very nice and helpful. There was no issue of taking a groupon. 41^st and Broadway on 5^th floor made it convenient. Highly recommended!!!

After reading the negative reviews for the Apple stores customer service in the area I stumble across this place and found they had great reviews. My screen was cracked to pieces and I didn’t have much time to get it repaired. So I headed straight there without an appointment a little nervous that they may not get to it since it was 5:30pm. When I got there the guys were very friendly and eager to help me out. Within 15 mins my phone was back in my hands and I was headed out the door. They did a great job and I couldn’t have asked for a better experience. Definitely recommend this place to anybody that is in need of a quality quick fix!

What an incredible resource in NYC! The guys at Mac Repair are absolutely fabulous! Efficient, kind, thorough and handsome!
My iPhone 6 shattered this morning, I called several times anxiously before they opened, they called me back out of courtesy though I had not left a voicemail. I walked right in and 15 minutes later my phone was crystal clear!
I highly recommend them, totally reasonable pricing and just a really charming yet professional operation.
Thank you so much gentlemen xx

Excellent service! Very quick and perfect results. Even a comfortable cafeteria-​style area to wait and have a water or Starbucks coffee from a vending machine. Great value!

Very fast and easy. I had my iPhone «repaired» previously by some other place that gave me a defective screen. The screen was basically coming off the phone and was so detached that my screen wasn’t recognizing my touch.
This place was friendly and very quick. They were able to fix my phone within 20 minutes. I highly recommend! Now off to give that other shop a bad review.

Went in after my screen was cracked to the point I couldn’t swipe to open, I was only able to use my fingerprint. The office space is nice and accommodating, the receptionist didn’t seem to enthused when I first walked in but was noticeably more cheerful when I returned to pick up my phone. It was a thirty minute wait so I walked to Times Square for a bite to eat. All in all I am pleased with the entire service and would recommend anyone with a broken phone to give these guys a try. And don’t forget the $ 10 for $ 20 voucher they have offer… any savings are great saving!

Great service, work, and price! My screen was shattered and bulging out at the top. It was no problem for these guys to fix it completely in about 20 minutes, for 79 (+ a few dollars for taxes). Their work also comes with a 6 month warranty which is amazing. It’s a small business/​office that recently started (so I was happy to support them and give them a try), and they are good at what they do and trustworthy. I highly recommend them.

Had my iPhone 5c screen replaced — professional, quick, and well-​excuted, which is especially notable as they have very competitive pricing. All my interactions were pleasant and everything was done correctly and on time.

Awesome service! They are located on the fifth floor. Once you’re there, you have to go around the corner past their dining area. It’s a small suite.
I had my iPhone 6 screen replaced. It looks great. The screen is clearer. The colors seem more vibrant. Amazing job. So professional. It was quick. Came back in 30 min and it was ready.
The guys were really nice and attentive. Definitely recommend them and would come back if I need any repairs.

Really great service all around! Very friendly and helpful customer service professionals who take the time to give you the best quality. I went to get my iPhone 6 screen replaced. It was done in a short amount of time and they gave me a very good price. I will definitely be going to them for all my phone repairs in the future. Thank you!

Great service definitely will come again!
I asked to repair my i phone 5 screen.
They professionally fix it and they explained what’s wrong and what should i do.
Thank you so much.

The service The repair was done in less than less 30 min for iphone 5s. Hooked me up with a free temperd glass too! Wass all

The service here are great and fast. I went there to get my phone 6 fixed the whole experience from start to finish was very professional friendly.