McDonald’s

I came here a while back at night time and the service was great. To be honest, I didn’t really expect much from mcdonalds. Fast food places are usually gives you treatment that says, order and stand aside, get your food and leave. They never actually pay attention to their customers.
However, the lady working here was very enthusiastic. She made sure to keep up with the customers who already ordered and was waiting for their food. It felt like treatment at a nice diner or something.

Dont notmally prefer MCD by myself but we like this particular branch as staff is good, toilets are clean and service is consistent.

Long lines, long waits. Slightly less busted atmosphere than other locations in town. They’re my go-​to out of necessity when grabbing quick food before a movie at one of the nearby theaters. Otherwise, steer clear.

I feel ridiculous reviewing a McDonald’s, and even more so giving it four stars, but this is a GREAT McDonald’s (only relative to other McDonald’s of course)!
Maybe it’s because it’s located in Manhattan, but customer service here is so much better than what you would find in Brooklyn. I don’t eat McDonald’s much, but when there are cute toys, how can I resist buying a Happy Meal for their sake? I started coming to this location after a friend told me that they will let you change toys (I’m really serious about collecting them). They’ve definitely gone out of their way to get me the toy I want.
There was a time I asked them for orange juice, but later, was told that the machine was broken. The manager actually came over to apologize to me, explain the situation, and then offered possible substitutions.
This McDonald’s is decently big, but the bathrooms are surprisingly very small. There were only two stalls, and it was awkward forming a line, because with the space left, only two people will fit at a time. Still, it was cleaner than I would have expected.
I’m a bit surprised by the bad reviews, but maybe it depends on when you go? I usually go late in the afternoon, and once at 9 pm. It looks difficult to get a seat in the afternoon, but I almost never eat at the location, so it doesn’t really affect me.

It’s pouring and I don’t want to walk far. I order my meal which is three things… from the dollar menu. First of all people don’t know how to respect others on line, there’s no order and it’s chaotic. I place my order at 3:39, had at least 9 people after me and more then half got their food first. I didn’t fight or say anything surprisingly but was just thinking THESE are the deserving people of New York who need $ 15 an hour YEAH RIGHT. I didn’t get my food until 3:55, they «forgot» about my order along with the order of the kid who ordered after me. Also it’s just extremely noisy with a million teens, go read a book or something. Should of just given me a free apple pie and I wouldn’t be writing this lovely review.

I keep coming because I work around here and I love their coffee. The service is bad but the lines are really long. The inside is pretty nice but full of homeless people.
This place is full or rude workers who don’t care. They also forget people’s orders all the time.

I’m a 53 year old professional woman, who have frequented this location for the last 3 years, 1 – 3 times a week, sometimes even more. I go here for lunch, bring my book, go downstairs to eat and read. I normally spend about 45 – 50 minutes here.
I know the location have a 30 minute limit, but I would assume that would apply when the restaurant is full, or for those who sit there for hours working, are loud and disturbing others, just hanging out or whatever they are doing. When I have to take lunch late, I have suffered through the downstairs area being completely filled with loud and obnoxious school kids who yell and play music and whatnot. Nothing is ever said to them, whether they eat or not, no matter how long they are there.
I have been approached by panhandlers approaching me while I eat more often than not. And the panhandlers are opening the door for me regularly, expecting a handout for their service. Tell THEM to leave.
Today when I had sat there for 40 minutes and was about to finish my drink and return to work, I was approached by a new security guard who basically told me I had been there for too long. I was sitting downstairs where there was plenty free seats, and again, I would think this rule would be applied and used together with common sense. I was not the only one surprised and who was shaking my head as I left.
I told the manager on site what happened, that I am never coming back, and left.
Sorry McDonalds, you have lost a regular customer as I don’t like being treated like this. Maybe I am just sensitive but this was ridiculous and embarrassing and I’m too old for that kind of BS.

Waited 15 min for my fish fillet. Asked the lady over the counter and got an über rude response sayin ‘I asked if anyone order fish fillet’. Like yeh bitch u asked? We’re u talking to urself. Managers here need to step it up.

This place is just awesome because it opens 24 hours. What other place can you just sit and spend time with your friends while eating cheap, greasy food! This McDonald is definitely cleaner than most and lots of seating. I just like it not because of the food, but you can really sit and chat. So why not?!

This location is open 24hours. Awesomeness. loll My friends and I came after a party at The Park. 2 of the other guys were drunk as fcukk. loll And we were all hungry. So we stopped by here. Ordered a bunch of food: medium fries, soda, Caramel Frappé, 2 for $ 4 Filet-​o-​fish, 20 piece chicken nuggets and a bacon clubhouse burger.
Dining room was pretty clean. Almost spotless. They also seemed to have a downstairs play area. or maybe it was a separate dining room; I couldn’t really tell as it was closed off for the night. Service was prompt. even at 3am. lol
**I think this is the first time I’m giving McDonald’s — 4 stars. O_​o

they gave my muggets to somebody else and i am very offended bc i am unearthly beautiful and could not be confused with any mortal

This McDonald’s is clean and has two floors. It gets quite busy there with a lot of customers. Sometimes you can’ t find seating because there are a lot of customers. I go there for a frappé or smoothie then go sit in the park.

I’m not lovin’ it.
Granted, since I am basing my opinion of this place on a visit at 2:00 am on a Saturday morning, I may not have seen this location at its best, but it was just «meh» for me.
There wasn’t much of a line but it was still slow and disorganized.
Worse, I wanted to buy some gift cards to donate to homeless teens for a charitable event the next day but the the girl behind the register said they didn’t have them. I specifically went there because on the McDonald’s website it says they did have them (I also specifically went there because it was 2:00 am and I was hungry!) so that was disappointing. I mean, won’t someone please think of the children!
In any event, my food was okay. Fries were a bit overdone but I actually kind of like that. Would have been three stars if I’d been able to get some gift cards but I ended up going to Starbucks instead.

Wonderful Experience! I sat here for a few hours! They have free WiFi. 24 Hours! A single bathroom! I lost my iPad and the manger found it!!!
I like the music selection. It actually was a pretty good McDonalds Experience!

I usually go here for my lunch here and then because its close and convenient for me and my friends. Not only are the workers are too occupied talking to each other, but there are numerous times where they’ll forget you that you are there waiting for your items. I ordered a small sprite. Waited 10 mins, and then they asked me if i was waiting on something when i reassure them twice and getting back a «ok» twice. Unbelievable.

HOMELESS SHELTER
I am certain that after 10pm half the people inside this McDonald’s were released from a maximum security prison after serving a 10 year sentence upstate, the other half use this place as a homeless shelter/​mental institution.
Occasionally some cute NYU girls in here in the mix. Interesting mix indeed.

I only come to this location because I work across the street and it is convenient. But it is the worse location. There is one manager in particular who works, older black lady who wears glasses who is so rude not only to the customers but her own staff. Idk how she is even employed there. I waited fifteen minutes to place an order because they’re floor was in disarray. One guy who appeared to be new seemed flustered and taking to many orders from his superior, who herself is flustered and rude all the time as well. Hardly if ever do some of the employees get the order right. They would rather talk amongst themselves than to work quickly and efficiently. They really need to get it together and focus on customer service. That is their job. Its a disgrace how they act and interact.

Visited again today for iced coffee. That is the only thing I go to McDonalds for. The line for the registers is very irregular. It was busy but some lines were long and some were short. But people that came in after me, who picked a quicker shorter line were served before me.
I am still having trouble finding a McDonalds that can make the coffee I order correctly. I don’t think its difficult, I order coffee with whole milk. Why does the register person ask me 5 times if I want half and half and sugar five times. Are they such poor listeners. What gets me is today they asked so many times about the milk and sugar and they still proceeded to prepare it wrong.
I strongly recommend McDonalds change the way they prepare coffee because the current method is too confusing for their employees.

I came here at late night. Just the right amount of people, neither packed full nor deserted. It sure must be busier during the day, though. I found the place clean and comfortable, and of course loved the feee wi-​fi.

I’m tickled pink! See the McDonald’s review in an article here:
If anyone is taking this seriously, please, don’t — these are merely thoughts and reflections on service and food at restaurants high and low. If these musings happen to help someone else out there, great, but no one forces you to read anything I write ;)