Midboro Management

I haven’t lived in a Midboro managed building for very long but so far my experience is mixed. When you actually speak to someone they seem very nice and helpful, but it is very difficult to get them to respond to e-​mail, which is frustrating.

Worst Managment office. Extremely unprofessional. They never answer the phone and try to find any possible thing to charge you for. Very upset with them.

The worst management company I have ever come across. No one answers the phone, and when you connect to the extension you need, that person is ALWAYS out of the office or on vacation. No one there has any idea what they are doing. I sold my condo and despite numerous phone calls they continue to bill me association fees and late fees for an apartment that I no longer own!!! Exactly how do I make it clear to you that I moved??? Your company provided the proof of payment AND cashed my checks for move out and board fees at closing. UPDATE YOUR RECORDS!!! So disorganized and they could care less. I will NEVER live in a building managed by then again. I wish I could give you less than 1 star.

I’m on my building’s board and we switched management companies to work with Midboro a little under one year ago. We’ve had a very positive experience so far.
Our property manager is a true professional, with good judgment and strong communication skills.
With our previous management company, we were repeatedly surprised by how huge problems would crop up, problems that should have been knowable in advance. With Midboro it is the opposite — they have corrected a number of the other management company’s past errors and it finally feels like things are «under control».
Not everything has been perfect (there was a glitch in getting some accounting things up & running properly that we discovered a few months after the transition) but in the rare event of such an issue, realization of the problem is met with an attitude of «let’s get this fixed promptly» from Midboro, so it feels like we’re working together constructively.
Additionally, the quality of contractors /​vendors that Midboro works with is so much higher! And cheaper. On just a single contract (approx $ 30,000) Midboro’s bids were all about $ 10,000 lower, from high quality professionals. The saying «water finds its own level» often rings true, and it seems to apply in Midboro’s case — competent professionals like working with other competent professionals.

We bought our first apartment on east 49 street and decide to do renovation. The best experience we ever had specially with Arnie Lauri, very friendly help is before any problem occur we got answer less than 10 min through e-​mail or phone calls. Good Job, Good People. Thank you.

I can’t even get anyone to answer the phone. Dial 0 for the operator and we will be happy to help you the recording says, it rings and rings then says «Goodbye» Really???

I want to have good experiences with Midboro, but they do make it almost impossible especially when they are systematically disorganized, prone to charge and overcharge random fees, and, as mentioned in other reviews, they are RUDE and disrespectful. It’s not to say everyone who works there is like that – but, when a higher level manager thinks its okay to throw some sarcasm, ridicule and plain obnoxious behavior in your face it colors the entire company.
I hope that they are in the management business not just to overtly gouge residents, but also to care and want to provide a service that looks after the best interest of the residents and the building.

I was working in my home office only to have rusted metal drop on my head due to construction in the floor above by Midboro management employees. I was never informed of the construction and they obviously did not follow any kind of safety.
I wrote to the manager via email and he couldn’t be bothered to even respond. Imagine if this was the baby’s room!
Meanwhile, that same week, I received no less than FIVE notices to remind tenants to contribute towards their holiday bonus fund. Real Class Midboro, real class.

I just called the company in order to bring a client to see a vacant 2-​Bed apartment, and the management company, with great conviction says, «We don’t handle that». This is the management company folks, if the management company operates on a level of avoiding responsibility, especially when it comes to pulling in more income for their building, how bad must they be treating their tenants?
The lack of professionalism I just experienced with regard to bringing a management company more business is inexcusable. I worry for their current tenants, and feel that I might need to offer their current tenants a way out of their leases.