Navin Mehta, MD

I’ve never dealt with such incompetent staff. The ENT is great, but you’ll never get your results back and it’s extremely difficult to book an appointment. The receptionists are rude and under qualified. They’ll place you on hold 2 seconds after answering your call. 10 minutes later you’ll still be on hold!

My rating is 0 for Dr. Mehta’s practices as the office is running with chaotic/​illegitimate policies. Again this is my opinion, everyone can make their own call. I felt the calling to sharing this information so other folks don’t end up in situations like I did or some other people did who wrote reviews on Unilocal.
I felt being taken advantage of and the doctor’s office running illegitimate and unethical doctor practices. I will file complaint with the medical board also but wanted to start here for broader outreach.
At that time, I LEFT Doctor’s office!
On the time of check-​in, Dr. Mehta’s admin staff claimed that I will be charged $ 200+ fee upfront for some procedures that may or may not happen (I was there only to show my CTI scan report as per my PCP) since many insurances don’t cover these procedures and even if they do it goes towards patient’s deductible which people don’t pay or don’t pay easily.
Reasoning is completely understandable but for such cases all other doctor offices call the insurance up ahead of time to find out if the procedures are covered in insurance or need deductibles and if the patient’s deductible are already paid off or not.
If doctor’s staff doesn’t have time for that then why the new patients are NOT told about this at the time of appointment call instead of being imposed/​rushed at the check-​in time when they are at the doctor’s office after changing their entire schedule/​day around it.

Again my subjective opinion — Doctor’s are here to help people besides making money NOT making money off of people’s ignorance created by doctor’s unknown policies.

Though the Dr. was very pleasant, my experience there was rather negative. I was taken an hour late… but most importantly, upon sign in, they collected my co-​pay plus $ 200. I had not been seen by the doctor at this point, yet they were claiming they were collecting money upfront for procedures that might take place. What doctor’s office does this? The Dr. ended up washing out my ears and vacuuming them dry. I called back today to say that this practice of claiming money before I’d even been seen feels like I’m being taken advantage of. My insurance company said that this is definitely not standard practice and that the office is not supposed to do this. They are supposed to file a claim with the insurance provider first, and then a bill will go out. I’m very frustrated with this office’s practices and it does not seem legitimate to have people pay for a service before the doctor even knows what that service is!

I only wish that Unilocal had a zero star rating. My wife contacted this office because she had been seen there sometime ago and wanted to find out if Dr. Navin could see our newborn baby who needed a frenulectomy of the tongue. For any non-​medical person reading this, a frenulectomy is a very basic procedure where a provider cuts the small piece of the tissue that connects the tongue to the base of the mouth. It traditionally had been done by Primary Care Physicians in their office, but more recently is done by Specialist (in office). It’s all but a 2-​minute procedure and rarely has complications. His office stated that our baby would need to be admitted to the hospital and undergo general anesthesia! This is absolutely ridiculous and borders on medical fraud. If it weren’t for the fact that I myself am a Physician, I might have believed they were telling me the truth. I am outraged that a fellow Physician would put a newborn baby at risk for love of money. If you are a parent, I strongly advise you to not see this provider. I rarely call out other Physicians for their actions, but this is beyond egregious

What a nice man. If I need an ENT again I will definitely come here.
His office is filled with degrees, awards and little thank you gifts from patients, which tells you something. It was easy to get an appointment, the wait time was not unreasonably long and the lady that cleaned out my ears and did my hearing test was so sweet. Dr. Mehta seems like a very kind person, he was absolutely professional, explained everything well and was fast but not rushed. Excellent experience…

Great doctor. Took care of my broken nose and fixed it with ease. I have referred lots of people to him over the last few years all came away with great things to say.
There is a wait in the office which is a sign of a great doctor. Good time to read the many mags in the office or bring a newspaper or what I did, bring my homework.
The staff have a great deal of work to do and they are kind and polite.

Dr. Mehta is nice enough but his office staff is completely incompetent and rude. They are terrible enough to make your experience hell. Not recommended!

I found Dr. Mehta extremely helpful. He took his time with me, ran a number of tests, and sent me to an audiologist for a more thorough examination. The wait time is ridiculous (at 8 AM I counted 11 people in the wait room even though there is only one doctor) and Marisol, the receptionist, is shockingly rude, but Dr Mehta himself is great.

About 13 years ago, there was a friend in the family whose wife suffered from severe Tinnitus. This man took his wife everywhere and no one could do anything for her or find a cure. Then, he said that he found Dr. Navin Mehta and that he solved the issue that no other doctor could. I kept that in the back of my head. 13 years forward, I find myself in that situation. My husband is now suffering from Tinnitus. Hence, I remembered that name, thus about three months ago I told my husband to go see this guy. I had my hopes up; for I thought he was the best… guessed again. The guy has become a Dutch bag. He is only interested in the co-​payments and will not see you but after you has waited 45 – 1.5 hours. The staff never has anything ready. He is so money driven. Apparently he changed, and so has his approach. He has no compassion, does not follow up, and obviously will not answer anything over the phone as this will result in him losing the co — pay. He put my husband through a series of tests, that all resulted in nothing. My husband is faring badly and his situation has worsened since seeing that guy. The staff there does not even seem to comprehend English well. I love curry, but not in an office. I am so mad. I love my husband and only God knows how uncomfortable it is to be in his situation. I sent him there for him to get better not WORSE. They even made him pay higher co-​pay by playing stupid. My husband wrote a letter hence they could reimburse him back the money they shouldn’t have charged him in the first place, and do you think we got a response??? I am beyond words. What is it with NYC and doctors? Why are they only thinking about the money? I know we all need to make money, but I have been in situation where I could have benefited inmensely by cheating people, and my heart and conscience would never allow me to do such a thing. I am also a professional in the field of finance, but that does not give me the right to cheat people who may not know about finance and investments the way I do. Why become a doctor, a person that is in charge of any aspect of your health, if caring for someone’s health is the last thing on your mind? The Navin Mehta guy does not even deserve ONE star!

dr. mahta is adequate, but worse is his office staff. They are a bunch of idiots.
I just was put on hold for 25 minutes and I still cannot get through to make an appointment. This is no way to run an office. as for medical care, he is probably a good dr, but the waits are always too long and your visits are equally as short. You are allotted 30 minutes, but you are generally in and out in under 10… and there is never any conversation. oh, and they don’t renew scrips over the phone. if he did, he would lose the $ 20 co-​pay. This is an ENT factory.

Dr. Mehta was a big disappointment. I was referred to him from my general physician regarding severe GERD. I’d had gone to an ENT about five years prior whilst living in CT, where I received great treatment and care. After waiting in Dr. Mehta’s office for 2.5 hours before being seen, and having to deal with the testy front desk women, he was incredibly brief and not interested.
He pretty much told me I was too young to have a real issue with GERD and it’s usually a male’s disease (not what I want to hear, I want my problem helped)! He sent me for what my gastro calls and ‘incredibly crude test that really shows no results.’ He never calls me to discuss the results and when I call him, he quickly tells me ‘everything is normal.’ While I’m very happy there isn’t anything more serious going on, I still need help with this matter and he’s provided me with no insight, and only neglect. When i said this to him, he said to go see a gastro and hangs up.
I have to say I’ve never felt less paid attention too from a healthcare provider. And after ruining an afternoon waiting in his cramped office and $ 100+ later for visits, I will never recommend this doctor.

Dr. Mehta is amazing, but his receptionist was the rudest person I have ever encountered. So my rating is about the overall experience, not the doctor. The receptionist was so brusque and snarky I almost left, but decided to wait it out since the Dr. has gotten such good reviews. I should have been more worried when I saw on the sign in sheet that three other people were slotted in for the same appointment time as me (for one doctor) and that there were 15 people in the waiting room! I bet medicare and medicaid reimburse them for how many patients they can pack in per day so they quadruple book every ten minute slot.
I waited 1.5 hrs, which was made much worse by the loud static interspersed with occasional blasts of horrible christmas music ever thirty seconds or so. The horrible nurse kept calling this poor Chinese grandma in a walker up to the desk every five minutes for different forms and questions. Each time, it took her five minutes to get up and then sit back down. The nurse would have had to walk exactly two feet to give her the form while she was still sitting. Painful to watch.
Just a miserable, soul sapping experience. Even though I really liked the doc and he was patient in answering all my questions, I am going to find another ENT so I don’t have to go through that again!

When I was 19, I had strept throat 7 times… in 5 months. No matter what I was given, the strept throat would come back stronger than the last. Fed up, my mother took me to Dr. Mehta. In a matter of seconds, Dr. Mehta examined me and diagnosed me with Severe Tonsilitis. He put me on the right meds and removed my tonsils a few weeks later. Had it not been for his expertise, who knows what would have happened next… my last doctor was ordering a heart murmur test because he thought I had some kind of heart defect.
When it comes to my health, I go straight to the source– Dr. Mehta. He is the best in his field. He treats my entire family.
When i get sick and I can get in to see him, I usually feel better within 3 days.
He has performed 2 surgeries on me and they were both flawless and complication-​free.
There needs to be more physicians of his calibur in NY! A doctor who not only knows his stuff but genuinely cares for the well-​being of his patients!