New York Custom Physical Therapy

I highly recommend New York Custom PT. They have a great staff and a great facility. Cat is a great PT. She did my initial running analysis and I’ve worked with her for the last few months to rehab a running injury I’ve had for the past few years. We’ve worked a lot on form which has helped my running tremendously. I’m seeing the results of my work with her and my next step is to plan some race goals.

I have been working with Cat for several weeks now and cannot recommend her and CustomPT highly enough. I had been going to another PT and had plateaued without really improving my badly sprained ankle. On the advice of my podiatrist, Dr Shastri, I switched to CustomPT. The exercises are imaginative, challenging, fun and are really helping.

I went in with some rudimentary knowledge about gait. I’m a recreational runner with 40 race history ranging the gamut from 5k to marathon. Aspects of my gait I’ve been aware of are cadence and foot strike. Interestingly, these were the strongest aspects of my biomechanics– showing me that this is something that can be improved and worked on as long as you are aware.
At New York Custom, I worked with one of the PT’s, Cat. She numerically evaluated my gait, explained what the numbers meant, and gave me exercises to improve my biomechanics. If you enjoy running and are conscious of form; it is absolutely worth having an evaluation so you are aware of tweaks that can help you become the strongest and fastest runner you can be. I will likely go again for a followup evaluation to see how my biomechanical efficiency has improved either before or after NY Marathon coming up in November. Thanks Cat!

Every runner should take advantage of this video evaluation. I wish I had done it 20 years ago. In just an hour, I learned how to correct flaws in my form, and corrected some false assumptions. Time and money very well spent.

I worked with Jake at Custom PT for 2 months as I recovered post Bunionectomy, and I had an excellent experience! I think its important to note that I am not really an athlete or runner, and I still felt very comfortable here. Even though they seem to specialize on working with runners, I still received great attention and care. I guess initially I was afraid that I might not be seen as an «interesting» client because I’m not an athlete but that certainly was not the case!
Jake only works in the evenings a couple days a week, which was great for my schedule as I work full time in Brooklyn and could come in after work. My appointments always started on time, which I was grateful for, and they never seem to have too many people packed in their space.
I came to really look forward to my appointments, as Jake was really fully invested in my recovery, and cared a lot. In fact, he cared so much that it motivated me to really be diligent about practicing my exercises in my own spare time. Not only was he caring and motivated, but he was really personable and totally fun to chat with during my appointments. It made me feel like I was visiting with a friend! Eventually I will have my right foot operated on, and I will definitely be going back to work with him post op!
I made big strides during my work at Custom PT– doing things I never imagined I would ever be able to do again– stand on tiptoes, jump, even jog! I definitely credit Jake and Custom PT for these results.
I hope that I will be able to recommend Jake and Custom PT to friends, in the future– and I hope that this review might lead others to them.
If I had one criticism for their system, I would say that I wish that my card was charged consistently after my appointments. Sometimes they charge you for a full week, and sometimes one session at a time. This is not a dealbreaker, but more consistency would be great!

New York Customer PT must be the cleanest and nicest physical therapy facility in the city (not that I have checked out many). This location opened just a few months ago in a commercial building in the mid-​town area.
Wendy, who founded and runs the facility, is a gifted PT practitioner. She specializes in helping runners and also in treating midtown monkeys with broken backs. I have had a lower back pain from keeping a poor posture at work, and Wendy has been working on setting it right over the past few months. My rate of improvement is only constrained by my own inability to diligently follow her recommended behaviors and exercises.
During the course of your program, Wendy will teach you routines that you can practice at home or at your gym with a trainer. If only I was able to comply, I would likely be feeling significantly better now. But then I wouldn’t have an excuse to visit nycustompt and see discernible improvement from just a 45 – 60 minute with Wendy, the intense PT guru.