NYAC Corp

Mark really helped me out with my AC problem when my tenants called me saying one of the units completely stopped working. I was not getting responses from other companies that I called, but Mark put me at ease and said he would send someone over the following day to take a look. My building has strict rules for companies providing insurance for the work and they quickly provided me the certificate so they can get started right away. The technician came and noticed I needed to completely replace an extremely old unit and ordered a new one and replaced it within the same week. The price for the new unit and services was extremely fair and not out of the ordinary. I’m extremely happy with their fast response and service. I will definitely be calling them for all of my AC issues. Thanks again!

We couldn’t have asked for a better experience than we did with Ranshaw. When our furnace stopped working, we called Ranshaw and they arrived within the hour. The problem was diagnosed and parts were purchased to repair the issue. A few days later, however, the furnace stopped again. We called Ranshaw and they immediately came back. Through ongoing conversations with their office, lots of detective work and research, they determined that our particular furnace needed a specific module, not a universal one as had been purchased and installed. (Our furnace is nearly 30 years old and we’ve encountered its finicky nature before). They ordered the part, came back a third time and installed it. It’s been a week and the furnace is working very well. And we were only charged for the first visit and parts purchased during that first visit. We also had three separate plumbers on the three visits — each was friendly, knowledgeable and courteous.

I had a great experience with NYAC. They were the 3^rd company to stop by to check our unit. I wish I called them from the beginning. The other two companies wanted a lot more money and told my wife that there is a major problem with the unit. NYAC diagnosed the problem in 15 min and charged us a fraction of the price. The unit has been working great now for over 2 months. They were very careful working in an area that was tight and full of our personal belongings. They took extra care with our furniture that they had to move to get to the unit and cleaned up after the job was done. I received a follow up phone call a few days later to make sure the unit was working and that I was fully satisfied with the job.
I recommended them to my sister which had a similar experience.

Paid $ 310.00 up front for my 5 year old window air conditioner to be removed, stored for the winter, steam cleaned and reinstalled. When the machine was delivered in the spring, the company was not prepared to install it and in fact one had to go to a hardware store for proper supplies. The installation itself was very fast, disorganized and messy. Later, when the chaos was over, I went to turn on the machine. It was then that I realized that it was not my machine! I’ve called several times, explained that they must have switched the machine, maybe a mistake; explained that I have a remote for an entirely different brand of air conditioner. But they have not tried to make any sort of accommodation. Reported to BBB.