Oasis Day Spa

Returned to Oasis after receiving an apologetic message and discount from the owner and had a much better experience.
My massage therapist Carrie was absolutely wonderful and very doting. Seriously, she made my muscles feel like jelly. Warm, oily, glorious jelly. I wish I could get a massage like that every day!
The spa itself was as luxurious and zen as I remembered. And after experiencing a few other spas recently, I will say Oasis is the most lavish (sauna and showers in the women’s locker room, a beach room, huge waiting room, etc). It definitely reflects its Park avenue location.
Overall, Oasis Spa has certainly redeemed itself! Will be back!

The pre massage waiting area is pretty awkward. I had to sit in the round couch waiting area in my robe for a good 10 minutes awkwardly with 15 other people in their robes chatting. Then after the massage you have to walk back through the waiting area with eyes on you. Not the most relaxing set up. Maybe better for groups vs individuals/​couples. Didn’t love my masseuse either

I’m giving some stars because the massage was good and what happened to me was not her fault. I had a $ 100 Spa & Wellness gift card. When you look up Spa & Wellness it takes you to Spa Finder — as Spa Finder runs this gift card. When I called to book the appointment I asked if they take Spa Finder gift cards. I was told YES. So I booked a $ 180 massage thinking that with my gift card and 15% off for my birthday I would only be paying around $ 60 plus tip. I got there, had my massage, went to pay and was told they don’t accept the card. I explained I called and asked was told yes. And that this company is through Spa Finder. The excuse I was given was that Spa Finder has multiple partners and Oasis doesn’t work with all of them. And then I was directed to pay. All I got was a «Miss I’m sorry» after I threw them my credit card. And I threw it because I was very upset and was not prepared to spend that money that day. It put me in tears. It ruined the massage I just got and almost my birthday. I wasn’t expecting them to just give me the massage for free, but some type of anything for a clear miscommunication on their part and lack of giving a sh*t about it. I’m sure Oasis does well so so they won’t care that they lost a customer but just in case they were wondering they lost a customer who has been going there for years.

Thought I’d posted this review nearly a year ago but it’s nowhere to be found. Alas, here goes:
Came to Oasis Day Spa for Valentine’s Day 2015 after receiving a gift certificate and had an awful time.
The spa itself is relaxing, well-​decorated and clean. The locker room was quite beautiful as well.
The reason I’m giving 2 stars is because of my masseuse. She spent the entire half hour massage telling me how I should have booked the 1 hour massage because «She wouldn’t be able to do much for me in just 30 minutes.»
I couldn’t close my eyes and relax because she kept talking and telling me how I did it wrong. It’s your job to make the most of the half hour. I’m not expecting a 1-​hour experience in 30 minutes. I never said I was. And it’s rude and inconsiderate to keep telling me how much you won’t be able to do for me and what I should have done/​should have paid for. It makes you sound money-​grubbing.
All I wanted was peace and quiet and a 30 minute massage. I wish I remembered the masseuse’s name.
This is unacceptable. I will never return.

My experience at Oasis Day Spa was excellent. I arrived early and was promptly shown to the changing room, which was small, but clean. I changed into the provided robe and slippers and went to the waiting room where soft, peaceful music was playing and there was water and tea and dried fruit/​nuts available for eating and magazines for reading. My therapist, Linda, called me a few minutes later, introduced herself and brought me to my massage room. After I got under the towel, she came back and asked if there were spots I wanted her to focus on. She was communicative throughout as necessary– if I was warm enough, if the pressure was good. The massage was strong and SO relaxing. After the massage, I showered and got ready for work feeling refreshed and relaxed — which is NOT easy to do before 10am in NYC. Everyone was polite and friendly. The space was quiet and calming. It is literally an underground oasis in the middle of midtown Manhattan.
My only qualm is that the sauna didn’t seem up to temperature and the temperature of the shower could change from hot to scalding or lukewarm and back quite abruptly without touching the handle — maybe a nearby toilet flush?
The bathroom has all the (generic, no label/​brand) amenities you could need — shampoo, conditioner, body wash, lotion, Qtips, hairdryer, etc. This spa is not super high end, but for the value, I don’t think it can be beat — $ 99 for 60 minute massage at 9am. I was using a gift card, but I’d go back!

Suellen and Kevin A, thank you! These 2 are my favorite masseuses here. This spa is just fantastic. The locker room has showers and a sauna and the relaxation room has tea and healthy snacks. Everything is nice and clean and the customer service is exceptional. They also have great products for sale.
P. S. You get 15% off during your birthday month.

I had the most AMAZING facial with Evelyn. My skin felt so clean, hydrated, silky smooth and super soft, and still does a few days later. My skin is temperamental and is always in a different mood. I decided to start getting periodic facials every one/​two months to help reset, etc. Evelyn looked closely at my skin and immediately figured it out. She explained every product she used, why it would work for my skin and how to use it for best results. Evelyn also made sure I was really relaxed and comfortable. I was having a really bad day and her positive energy and the attention and care with which she provided my treatment really made me feel like gold and made my skin look amazing. She is very talented and knowledgeable. Highly recommend. Will return in a couple of weeks.

My (and my brother’s) massage was decent but they skimped out and delivered a 50 minute massage when we paid for 60 mins. We were there on time, however there was a wait to check in etc, consequently all this seems to have been taken out of the massage time. Spoke to the manager Lisa, she just shrugged, no attempt to make up or apologize.
Pretty disappointed that an establishment charging 130 for a 60 min massage would be petty like this.
Very poor customer service.
Probably won’t be going back.

I followed Ramona from a previous salon. I get facials regularly as I found it’s been helping my skin stay un-​congested and, hence, less acne prone. I swear by Ramona. She’s a knowledgeable esthetician who takes her time to look over my skin’s texture and condition, discusses what shes sees as qts, before putting any product on me. She then recommends a treatment, explains what it does and how it would work for my skin. My skin is hardly in the same condition each month I see her — I’ll go through clear days, or get large acne flare ups, or have days when I’m just sensitive and dry. She tailors each service to just what I need, rather than pushing some generic treatment I don’t need, and I’ve left feeling great with results I could see especially after the next few days. She’s also very personable and sweet, so I feel comfortable having her work on me.
The spa facilities itself is clean, although could use some updated colors and décor. But I never wait that long for my appts, and is reasonably a relaxing wait room. I also like that the spa has a diverse list of other treatment besides facials and are reasonably priced. Not had a bad experience here and look forward to my next appt.

Such a great spa! Clean (locker rooms, massage rooms AND waiting area), cheerful staff, relaxing ambiance, and great massage therapists! Leslie gave me my massage and she was awesome! When I saw her, I didn’t think she would be so powerful and wow, I was wrong. My husband had Sherri and same for her. He enjoyed his massage and said she was strong. We are very happy with this place, and can’t wait to go back.

We called at 9 am Saturday morning for 3 massages same day — they had several times open including a 10:15. All 3 of us loved our services! I had Chad who was great! I don’t like talking when getting a massage and he totally picked up my queues and said very little other than to check in. Spa is very reasonably priced, clean, friendly staff and nice quiet room snacks!

I called to book a rather large party for a work event. When I spoke to the receptionist she confirmed with me the date would work and it would be fine to bring in my food/​drinks. I offered my card in order to insure I have the date and she said that would not be necessary it would be booked. I later received an email with the services they could provide. After some back and forth regarding the spa treatments, I said can we please confirm that this is set for tomorrow. She replied this has not been booked, she only knew that I wanted this date but did not book it. She said it was my fault since the receptionist does not handle the reservation. Is it not her job to confirm dates? She never once indicated this to me until the bitter end. She knew the date I wanted, yet she was very unhelpful and not kind about it at all.
Do not use this place if you are looking for customer service. You will be treated poorly when THEY make mistakes. It was not my job to know their policies, but apparently they do not think it is their job either.

Great choice for a spa in the city with affordable pricing. They accommodated us last minute which I appreciated as I had a friend in town and didnt plan ahead. We went with the couples massage. Very relaxing waiting room and overall smell of the place made me more relaxed.

I searched and searched and FINALLY found an amazing massage place in NYC. Nancy was amazing– perfect pressure, and for once I never had to ask her to apply more/​less. The place is gorgeous and relaxing, and everyone was really nice. The sauna is great as is the waiting/​relaxation areas. Everything is very clean and well kept. They have tea and water and dried fruit and nuts etc. Not to mention I was super delayed by the train, and they were super nice and accommodating! It’s on the pricier side because of all you get for your payment– i.e. the relaxation areas, the sauna, the showers, and the fact that you can hang out there for a while before and/​or after. Plus the service itself was more than worth what I paid. In fact, I’ve paid more for not as good service. Definitely treat yourself to this awesome place!

I scheduled a French bikini wax with hard wax and went in for my appointment today. First, the spa is kind of difficult to locate. It is not INSIDE One Park Avenue, but it is not street-​level either. When I made the appointment they asked if I had ever been there before. I said no, and usually, when that happens, if a business has an odd location, they will give you directions on how to locate their store front. Not in this case.
So, I find the day spa, and check in, and the reception area is very lovely. There is a separate waiting room before you go in for your appointment. Although there is seating in the lobby, and there are lots of fun little face and body products for sale, they usher you into the guest waiting room. I would have preferred to wait in the lobby but I guess that was not an option. I was the only guest waiting for a wax, I guess, as I was fully clothed and everyone else was in robes in slippers. Totally awkward.
I get called in to my appointment. They ask that you wear their disposable underwear, which I am not a fan of, but I did not really have a choice. I wish I had the option on whether or not to wear them. As my specialist gets started, I told her have an appointment for hard wax, and she says that it’s not ready and the soft wax is excellent quality. Yeah, except i don’t do soft wax. My skin CANNOT take it. So I get dressed (again) and go back to Reception. They said, yeah, we have you down for hard wax. I said, okay, but my waxer was not informed. This time I ask to wait in the reception area and they say it is fine, and then I go back in to get waxed with hard wax.
For a French bikini wax/​high wax, MY WAXER NEARLY GAVE ME A BRAZILIAN. She pulled out an incredible amount of hair. I really just wanted a deeper «V» shape, not an extra wide landing strip. I was in there for forty minutes. Yes, she was thorough, but it was not what I wanted. She was also going back and forth from one leg to the other, lifting up the disposable panties, and even brushed my clit a few times. Sure, a mistake (I hope) but totally unprofessional and she did not even apologize. She also went really far down past my lady parts, to my way way inner thigh, and stripped all that hair off, too.
I have gotten a lot of waxes all over the city, and usually, for a French/​high bikini, the waxer asks how far in you want them to go, how much off the top you want, and how far down near your butt do you want them to travel. They also ask you to inspect their handiwork afterwords to make sure it looks ok. None of this happened. At one point she tried to continue wax after she was clearly finished, and I had to stop her and request that the appointment be over. I just could not take it anymore.
But the most odd part was she left all the used waxing dippers and pulled strips in a pile between my legs on the bed-​table where I was laying. She didn’t place them somewhere else, like the trash, which is UNLIKE ANYWHERE ELSE I HAVE EVER GOTTEN WAXED. So. Freaking. Weird. She did not even clean up the pile before she left, so I had to climb off the table and hoist myself over the pile of dippers and discarded wax in order to get up and get dressed.
Then, when I checked out, they asked how I liked the service, and I told them, and I got no apology or empathy. They said, well, you should be fine because we use really high quality wax. I then called later today to once again give feedback, and the woman cut me off and did not listen to my entire complaint. I may go back there and ask for another wax specialist, but for $ 50, and gratuity cash only, I am not sure if I am up for it again anytime soon. I’d rather go back to my tried and true standbys stocked with efficient Eastern European gals who strap you down, strip you, AVOID YOUR CLIT, and check you out all within twenty minutes. Who wants to sit around for forty minutes while someone takes their sweet time spreading hot wax over an unnecessarily large amount of skin surface area? Not me.

This place is top of the line in ambience, client service and industry knowledge. I highly recommend Evelyn for a facial.

I got a $ 56 1 hour facial here today through massagenow (
). Very good facial and I’d come back again. The reason for only four stars is because the men’s locker room is quite cramped.

We made an appointment for a 60-​minute side-​by-​side massage ($ 250) on a Sunday. The ambiance was very relaxing and had a bit of an upscale vibe. The bathroom was clean, complete with electronic lockers, sauna, showers, and everything else you can reasonably need. The waiting room was great with comfortable lounge seats, plenty of magazines and enough refreshments and snacks. We were also able to just hang out here for a bit after our massage. The massage room was simple, dimly lit with soothing music to keep you calm and relaxed. We were about 15 minutes late for our massage so we didn’t get the full 60 minute massage but it was okay. We were able to to request 2 female massage therapists with no hassles whatsoever. They were both pleasant just like the person I spoke with on the phone to make the reservation and the folks at the front desk. I highly suggest getting there early so you don’t feel rushed. Everyone in the spa was very nice and personable. Though it was a bit pricey, the entire experience was worth it. I highly recommend this place for a couple’s massage or a bachelorette spa party or any other occasion for that matter.

Had a good experience on my trial visit. I tried to purchase a substantial package (~$ 5000) for me and my wife to use over 6 months, but the management was unwilling to bend on prices despite my relatively large commitment of ~50 hours of services. so I looked elsewhere to build a relationship with a nearby business

First, my masseuse Leslie was phenomenal. She is a licensed massage therapist also specializing in reflexology. The difference is noticable between her massage and reflexology massages I’ve received in the past from people who were not specialists. I felt like she cared about and was also knowledgeable of her craft. If I return to oasis on park again I would like for her to be my reflexologist.
There were only two things that brought down the review a star. First, the waiting area was very crowded. This made the relaxation room not very relaxing. The second is that at the end of the service, we were asked to bring back our sandals to the front desk rather than have a bin to deposit them. I thought it was kind of gross to have to take your sandals off, give them to the front desk where you were going to leave without having a place to wash your hands. My friend and I had to go back inside the spa in order to wash our hands. I’m sure there could be another way to resolve their issue of having a pile of shoes in the bin.
Everything was very nice otherwise. I’ve been to the oasis in Westchester, which is one of my favorite spots. The oasis on Park is very similar in terms of the tone that is set as soon as you walk in the door.
I would recommend this spa to someone.

I was given a gift card here for my 30^th birthday and decided to make a day of it last year. I scheduled the aromatherapy deep tissue massage (lavender). Upon arrival, I was told my massuese was running late, so I changed into my robe and started to have some tea while I waited. Over 25 minutes went by (now over 30 minutes after my scheduled time) and no one had come out yet. By the time someone arrived to bring me into the back room I was closer to 31 than 30.
I chose an aromatherapy massage for a reason. I wanted to smell like a goddamn perfume shop when I left. I love aromatherapy. Unfortunately the masseuse spent an hour rubbing me down softly like she was braising a chicken. There was no pressure in the massage on any muscles. Then at the end she opened a tiny bottle of lavender oil and used a touch during my head massage portion. That was it. Lavender therapy my ass. I left feeling just as tense as I did going in, and smelled the same too. I’ve had better massages at nail salons. Wouldn’t try this place again.