Oasis Day Spa

I wasn’t completely impressed with this place and I’ve been to quite a few massage places. I am not a complainer as you can see in my past experiences. However I must say they did wait for me because I was running late being that there was a parade on 5^th avenue and the traffic was horrendous.
Anyway I won’t disclose the name of the person who massaged me because I’m not one to get someone fired. However her massage wasn’t AMAZING. I was relaxed and definitely sleepy but it wasn’t something I’d come back for and pay for.
My massage was already paid for on the website. My boss already added the gratuity… However for some reason they wouldn’t accept the gratuity they said it must be paid in cash. Which does make sense however why would he say the tip was included?
Yeah not cool.

I wish I could give this place 0 stars. Terrible massage. Terrible customer service. NEVER coming here again. No one should, unless they want to leave screaming in pain.
My therapist’s name was Nancy. Do NOT go to her. First of all, it’s currently in a hotel and you can hear the machines in the fitness room running while you are getting your massage. All the massage rooms are close together with thin walls, so I heard the man next door talking very loudly to his therapist the entire time. VERY poor start. Spas should be quiet; not loud.
At the start of Nancy’s massage, I could barely feel anything. I asked if she could use a tiny bit more pressure, and she said that she would later. I thought that was odd, but whatever. Then she starts jamming her elbow against my back, and I couldn’t help but yell «ow.» Her response? «Just breathe.» I tell her to lighten up and not to jam her elbow so sharply into my back and again, her response is to «just breathe.» I got a 90 minute Swedish massage (NOT deep tissue) and I walked out of there in WAY more pain than I started with. I can still feel her elbow jamming into my back and it has been a WEEK. She wouldn’t lighten up the pressure either, notwithstanding my constant yells of «ow.» As if telling me to «just breathe» was going to make the pain go away.
Nancy ALSO does not cut her nails. I could feel her nails scratching along my back and it was NOT pleasant. When this terrible experience was finally over, she asked me how it was and just as I was about to tell her how terrible it was, she goes great! I’m glad you are feeling better and walked briskly away. Seriously?
I leave to check out at the front desk and tell the receptionist about my experience. She asks if I want an ice pack. I said no, I just wanted to leave and get home. She then says she will give me 15% off but unfortunately, that’s all she can do, nothing more, since she is not senior enough and management wasn’t there at the time. I say I already have a 15% off coupon (I got one for my birthday). She says oh, well then we will give you 20% off. I thought you just said you couldn’t do any more than 15% off?
She also says that she will tell management and they will DEFINITELY call me within the next few days. It has now been an entire week and I haven’t heard a thing. And yes, I confirmed with them that they had my correct email address and phone number. I paid over $ 100 so that some incompetent therapist could make me almost cry in pain on my way home. It’s been an entire week and my back STILL is in pain. I’m thinking of setting up an appointment with my doctor. I think there may be bone bruising. I wouldn’t be surprised given how sharply the therapist kept jabbing her hard elbow bone into my back. This place is unbelievable. I can’t remember the last time I have experienced such terrible service.

My girls and I visit quarterly. It is absolutely worth every moment! Oasis has a great atmosphere. The staff is friendly and professional the services are truly the best in the city. Thanks

Very pricey for an oil pushing massage

Usually get a facial when I am in city, but this last time was ok. Two other times were great, but felt rushed this last time. Not sure if I will return.

I occasionally host out-​of-​town clients at the attached (and wonderful) Affinia Dumont hotel, and when one recently wanted a (respectable) in-​room massage I was pleased to be able to suggest the Oasis Day Spa. My client enjoyed the massage from the strong and competent Gina and said it did wonders to relieve the stress of work and travel on his muscles.

I’m breaking up with you Oasis Day Spa!
I have been there several times, both locations, but not in over a year. I was so disappointed with my recent facial at the Affinia Dumont, I am not going back.
I went on a Monday sine there was a special, $ 89. When I showed up, there was some issue with the womans locker room being being fixed so the woman had to use the mens. Ok, fine, I understand. But we had to request to be let into the locker room. At one point, I was standing outside the locker room, in my rob, waiting to be let in while some guy was taking his time in the now co-​ed locker room.
When I went to «relax» waiting for my facial, the room was messy and the «hot» water wasn’t even hot. The facialist, I don’t remember her name. I think it began with an E came to get me.
From the start, I was not comfortable, she kept saying how I eat too late because me forehead was congested (ok, I don’t but whatever) and talked about how irritated my skin was. She was rough, and if she need a towel would throw it down on my like I was a table until she needed it. There was not even the nice relaxing music playing.
When it was all over, my skin looked no different. She recommended some $ 50 moisturizer which I did not buy. Two days later, my skin still looks the same and I am never going back there! There are plenty of spas in NYC, don’t waste your money here.

Haven’t been to this location for several years but was very pleasantly surprised when I went for my massage. As others have mentioned, the spa is on the second floor of the Affinia Dumont hotel. It is adjacent to the gym and when I arrived, there was no attendant at the front desk as it seems there is only one person checking guests in and out. However, the receptionist came back to the desk quickly and was very polite and efficient.
The spa itself is quite small, which did not bother me at all as I thought it provided a quiet and private environment. The waiting area seemed much improved and very clean, relaxing, and dimly lit. There were only 5 or 6 individual leather chairs, but since there are very few therapy rooms, I would assume they never exceed capacity.
My massage therapist was Jennifer and she was super sweet, making sure to ask me about any problem areas and preferences prior to the massage and checking on whether the pressure was good from time to time. My neck and shoulders have been extremely sore recently due to stress and I’ve been experiencing migraines, and she made all efforts to thoroughly address all those issues. I felt a million times better after I left and almost fell asleep a few times, which is saying a lot since for most massages I just lie there wishing the therapist would do a better job. So thanks Jennifer!
I would say it’s worth checking out, especially when they have specials, and I’m definitely planning to go back.

I came here about a year ago. My biggest complaint was regarding my facial. There was this Asian woman that could barely speak English. I kept trying to ask her what products would be good for my face type but she didn’t seem to understand me. She said that I should return again in 4 weeks for another facial but I never went back. Don’t get me wrong, she did a nice job but I could barely understand her throughout the entire facial. At a certain point I just wanted her to keep quiet.

I was in dire need of a massage since my neck, shoulders and back are as hard as rocks. The last time I got a massage was in August and I had an awesome experience in Redwood City, California (will write a very overdue review for that one soon.. .)
A friend suggested that I go to Oasis Day Spa. I was a bit surprised that they had us change in a locker room (not a fan of locker rooms) to put on a robe.
My appointment was set at 3:15. I arrived at 3:10, changed, put on robe, put away all my belongings in a locker and it became 3:15. Waited in the nice area and it was 3:20.
First criticism: in the beginning I told the therapist, Gina, that I wanted a good deal of time devoted to my problem areas: neck, shoulders, back. While the therapist «rubbed» on those areas, she did not work on them long enough and I felt she was more focused spending time on my feet, arms, butt, and legs.
Second criticism: The therapist asked if there was enough pressure in the massage. I asked her to massage harder, but the pressure did not change. I asked for a harder massage, but did not get much of a response.
Third criticism: The therapist stopped massaging at 4:10. I paid for a 60-​minute massage ($ 120 and that’s a lot), NOT for a 50-​minute massage.
Fourth criticism: When the therapist was rubbing my head, she applied sooo MUCH oil that my hair was drenched in oil. I did not want to take a shower there, so had to wait until I got home. While I was going home, people were staring at my oil-​drenched hair probably wondering how long I did not shower for. I had to wash my hair TWICE to get rid of most of the oil (not ALL of the oil, mind you).
Overall, I felt I got an oil rub-​down. Yes, my skin is somewhat moisturized, but I still have knots and tension and am not satisfied. I don’t think I will ever attend this facility again. Massage Envy was even better than this and less expensive!

Last week I went with a friend from Westchester to check out the Oasis in Dobbs Ferry, where I had a salt scrub and a wax. It’s the newest location and it was gorgeous. I will definately go back. When the weather gets warmer I also want to check out the outdoor zen garden. I am a big fan of Oasis Day Spa I have been to both their New York locations since I work and reside in Manhattan. Their. Park Ave spa is larger than the more intimate location in The Affiinia Dumont hotel. I love them both! The wonderful aroma as you enter immediately puts you in the relax mode. Now I know why they call it aromatherapy. The staff is polite and attentive, the spas are beautiful and they have little amenities in the relaxation room that are a classy touch. My last NY visit was at the Affinia where I had a fab massage with Kevin A. I was so relaxed I felt like jelly when I left.

Really?! Are you serious?! Why would anyone come here? My experience was terrible. My husband and I went for a couples massage. Our therapists were Ron and Sherri. The massages were random and anything but relaxing. I wanted a simple, relaxing massage but what I got was more like a thai massage, which meant that Ron was acutally on the massage table at one point lifting my legs in the air. I get massages to relax and hope for 60 minutes I’m able to zone out and forget about everything. I wasn’t able to do that for a milli-​second. My husbands therapist was slightly better but he still came out of there needing a shoulder massage as Sherri spent more time rubbing his armpits than his shoulders. I’ve been to many, many spas and even worked at one and I WOULD NEVER EVER GO BACK.

Fantastic massage in a relaxing environment… love the relaxation room! Loved it!

I arranged a spa treat for myself this past weekend, in which I visited three different spas. Oasis was far and away my favorite of the three. It’s not always about what niceties the spa has to offer, but about the quality of the treatments and how comfortable you feel there.
The waiting area before the treatment rooms was really beautiful. Dim, with candles all around, soothing music, reading materials. They also offered water, hot tea and dried fruits and nuts. Very nice.
For my treatment, I got the seaweed body wrap, which is just about the best thing in the world! First, a gel was slathered on me (I guess this was the seaweed part) as I lay on this foil-​like sheet, and then I was wrapped up in it and towels were layered over me to help with the detoxing. The spa-​lady, Daisy, gave me a head massage that basically put me to sleep, which was good, so my claustrophobia never stood a chance of kicking in. I was left in the wrap for about 25 minutes. Afterwards, Daisy gave me an exfoliating rubdown to get the gel off, and then a shower. The table I was lying on was this cool sort of ceramic tub with drains in it. As I floated back to the bathroom, I felt light as a feather. Then I stepped into the shower…
This spa is attached to the hotel’s gym, and maybe I have that to thank for the fact that the bathrooms/​locker rooms were great! The showers are huge and they double as steam rooms. My dream of having a huge shower room with two heads was realized yesterday. I was worried that I would have to go home after my treatments to wash my hair, but I was able to do this at Oasis. They provide shampoo, conditioner and body wash, as well as towels, robes, sandals, shower caps, mouthwash, a hairdryer and lotion. The lockers did not lock very well, and I was told the hotel wanted to try them, so I don’t blame Oasis for that.
The staff manning the front desk were very kind and helpful. I’d recommend Oasis to anyone, and this location is really great. I didn’t necessarily enjoy sharing an elevator with frat boys in town for some game or other, but I had a great time nonetheless.

WARNING: Oasis Day Spa has only one number for reservations. When you call, make sure that you specifically request the location at One Park Avenue. When I reserved a massage appointment for my boyfriend and myself during Spa Week, I was told that my massage would take place at the Affinia Dumont Hotel, 150 East 34^th Street. I was hesitant at first because I had never been to that location, but the lady who took my reservation assured me that the Affinia Dumont spa was «just as nice.» Alas, not so much.
I would give it less than 1 star if I could. Since they have to share space with the hotel’s gym, the spa is small and cramped. The couch for their reception/​waiting room area is actually in the hallway right next to the elevators, which is not very comfortable if you are waiting to a friend (to arrive or finish their treatment). When I sat down I had to move my feet and bag out of the way each time someone came in and out from the elevators. The locker rooms are small, as is the «relaxation room» where you wait before you receive your treatment. With regard to the differences in their relaxation rooms, the room at One Park has wrap around couches against the walls and is a candle-​lit chamber of calm. Alas, the Affinia Dumont location is very bright and only provides individual chairs. It was a busy time when we arrived for our massages and all the chairs were taken. My boyfriend sat on the arm of my chair while we waited, which was hardly relaxing.
The worst part was my massage therapist, Sue Ellen. Yes, I have to go there and name names; it would not be a proper review if you did not know whom to avoid! I am told that she works at both locations, so when you make your massage appointment ASK for the name of your therapist. If you are told it is Sue Ellen, do yourself a favor and request someone else. It was the WORST Swedish massage I ever had. She seemed harried and anxious from the start and I felt rushed. There were none of the long, kneading strokes that one expects with a Swedish massage. Instead it was rather clumsy, with Sue Ellen grabbing fistfuls of my skin and pummeling me. I actually had to say «OUCH, that hurts» at the very beginning of the massage and I am someone who likes a lot of pressure.
When I was done, I went back to the relaxation room to wait for my boyfriend. It was suggested that I drink water after the massage, but the water pitcher was empty. I made a cup of tea instead, but the paper cups offered were not heavy/​insulated enough for hot water. I had to double the cups so I did not burn my hand.
The price was $ 52 for a 45 minute massage (please note, that was the Spa Week special price), but I would have gladly paid more to leave feeling relaxed and well. The sole redeeming quality of this spa are the steam showers. There are only two of them (as aforementioned, the locker room is small), but if you can grab one you have it all to yourself. Sitting in the steam and then just being able to stand up and take a cool shower all in the same room was very nice. It was more relaxing than the massage!

i gave my mother a package last christmas and she used it last month. since i couldn’t let her go alone… i too got a message and what a day it was!
she got the Picture Perfect package which included
60 minute Seaweed Wrap
60 minute Customized Facial
30 minute Lavender Dead Sea Salt Scrub
30 minute Swedish Massage
i got a one hour aromatherapy message and i didn’t want to leave. the relaxing room was a nice place to quiet down before going into my message. the locker room is clean and well kept.

I go to the Park Ave. location./ the hours are very convenient and the price is right. They always do am wonderful job with color and cut.

Take the elevator up to the second floor and one step into this oasis you are transported to an alternate reality. First off, its not obvious from looking at the building façade that such a place exists within. The staff is very friendly and the place is instantly cozy. We setup an appointment for two packages on v-​day for Friday Feb 24^th. The place is small so appointments fill up quick. We arrived 15 minutes before our appointment (as instructed) and they quickly attended to us. Once you walk through the door, all external noise ceases. You can hear yourself breath (which in NY is a rare situation). The next 4 hours were absolute bliss. The people providing the services are all experts and incredibly friendly. The music, the environment, the scents… every detail enhanced the experience. For those that have spa experience… this is definitely one to make a regular. If you are new to the scene and feel like indulging yourself in some well deserved pampering… then setup an appointment and go for package.
This is what we got —
Package 1: Men’s Getaway
Seaweed facial
Salt Scrub
Muscle Meltdown
Total time: 3h 30m
$ 270
Package 2: Oasis Retreat
Seaweed wrap
Swedish massage
Oasis signature facial
Total time: 3h 45m
$ 260
Overall: This is a fabulous place and recommend it to everyone. I already bought my mother a package as well.