Perfect 10 Shoe Repair

Simon took care of my Mephisto shoes very well and did a great job! These guys are really nice, polite, and friendly. They do have magic to make your shoes perfect!

Horrible experience here. Absolute disaster of a store. They didn’t keep the receipts properly labeled on the shoes so I had to dig through a pile to find mine and finally found them after 20 minutes of looking (there were 2 or 3 other people in the store with the same issue).
I made the mistake of not trying them on at the store. When I got home I couldn’t even fit my foot into one of the shoes and the soles were super sloppily glued on.
The following week I brought them down to a cobbler I trust near my office who was absolutely appalled at this man’s work. He fixed them the best he could, but because of this guys ‘glue job’ and whatever else he did, I don’t think the boots are ever going to be in decent shape again. Worst $ 85 (which you pay upfront and in cash) I’ve ever spent.

The tread on my very cheap flats were nearly bare, and originally I came in to see about getting the same tread re glued. The service that was suggested was an entire tread swap out with a much stronger material.
Sadly, I don’t have access to a camera, but the tread is solid. It’s been a few weeks since I picked them up and outside of the tops being very worn (my fault, not his), these shoes feel practically new. Cheers!

I love this place. I love the owner– he is friendly and helpful and honest. I walk in, do a little friendly haggling over price, and I come back to beautifully repaired shoes. I never leave there unhappy.

Very friendly service. The re-​glued a pair of shoes for me and did a great job!

I’ve been here many times for repairs from shoes, to gloves, to coats, etc. and Alex is AMAZING!!!
I just had a Leather Jacket cleaned and conditioned. They did it in 1 day, and it looks fantastic, and the price was incredible too!!!
Alex fixed a pair of boots for me 2 years ago when the sole started to separate from the actual boot and they’re still in perfect condition after he fixed them.
If you need to get anything repaired, or even if you’re looking to buy some very good quality boots, belts, etc. this place is a PERFECT 10!!!

Excellent quick service, Alex is a very friendly and knowledgeable guy, very happy with the way my shoes came out!

I really thought that my favorite boots were gone for good. I had worn them down so much that the wooden chunky heel was half gone. Simon was able to build the heel back up and make them look brand new again! I brought two more pairs of boots an hour later to get new heel caps and soles.
Quality work guys!

I’ve held out with my review because I fear this guy will become famous. Over at least 10 years, he has taken shoes I’ve run into the ground, replaced the heels, soles, etc, refurbished leather, replaced laces, cleaned suede. And, as a bargain, offers knife sharpening.
Best results: 10-​year old Prada sneakers were refurbished to as-​new condition in a couple of days. And he took a pair of Tod’s driving shoes and gave them new soles, extending their useful life for years.
A true old school perfectionist.

These guys seem to do decent work but I felt I was overcharged a bit … they also act like a couple shakedown artists constantly trying to upsell … will try another shop in the future …

Stopped by today to get my Franco Sato two toned boots shined since winter is coming.
The shop is very small and filled with shoes!
Simon took care of me and my boots very well and did a wonderful job!
The tall boot shining was 7 dollars total and done quickly while I sat in the front waiting. Both workers were very sociable, polite, and humorous!
They also fix watches, shoes, purses, and leather goods! I will be coming back here for my shoe needs and bringing friends.

Alex at Perfect 10 brought my shoes back to life in a matter of minutes while I waited! The pricing was great, Alex was friendly and his work was awesome. My favorite Vince Camuto booties now have a new heel tap and a new lease on life. I will be back!

Honestly I really wanted to like this place. In fact I went out of my way to go here based on the slew of positive reviews I read. But I really can’t give this place more than 2 stars because of my overall experience at this establishment.
I brought in three pairs of Chanel flats here on a Tuesday evening — two were brand new and I wanted rubber soles on the bottom over the leather ones as sort of a preventative measure (NYC sidewalks are gross and it’s better for wearing them if caught out in the rain). My third pair was old and I just wanted the bottoms resoled (leather and rubber soles). I had heels redone on all three pairs as well. Total cost was $ 110 ($ 50 for the old pair and $ 30 for the two new ones) and I paid him in cash upfront. I was told they would be ready by either Thursday or Friday.
I called him on Thursday to check in to see if they were done — he said they weren’t but that he would call me back later in the day to see if I could pick it up. He never did but I figured it was not a big deal and would just drop in Friday to pick them up on my way to a barre class. Friday I came in and they were not done. He said they would be by Saturday and to come in then. I ended up being busy over the weekend and didn’t get a chance to check in until Monday when I called him and asked if I could come get them. He said they weren’t done yet but that they would ABSOLUTELY be done by Tuesday. At this point I was getting slightly annoyed but I chalked it up to a busy week and from what it seemed like he worked alone.
I didn’t even bother going on Tuesday and gave him until Wednesday (today) because I wanted to be extra sure he was done. I called earlier today to make sure I could come during lunch at noon. It is now 1:06PM and I am sitting at his repair shop, where I been for over an hour waiting. When I arrived I was told it would be 5 – 10 minutes so I decided to wait but 50 minutes after they still aren’t done. Sadly I took his 5 – 10 minutes at face value and went to grab lunch to go, and that lunch is now cold.
He returned two pairs to me so far — both look okay and I assume the third will be fine. He didn’t mess anything up but there’s absolutely no reason why I had to sit in his shop for over an hour 8 days after I originally brought my shoes in and literally watch him do them. I would never have waited if he told me upfront that he was an hour away from finishing the shoes. I’m really disappointed that I had to leave this review since he does seem like a nice guy but the lack of professionalism really is alarming. Anyway I read through his other 100+ reviews and most people seem to be really pleased with his efficiency and work so maybe I just got the short end of the stick this time, and hopefully this is just a one off incident. To his credit during my hour of waiting, three to four other customers came in and picked up their shoes so I assume they were all quoted correct wait times.
Anyway it’s now 1:24 and I’m walking back to the office with my cold lunch. I think Alex could tell I was visibly upset and gifted me a pair of free insoles which I appreciate, but isn’t enough to tempt me to be back. I will be bringing my shoes to Rostelle’s which is conveniently only one avenue over.

Great place to have my beat up Bally shined, reasonable if not cheap $ 3 from a master of the craft.

So happy to have my favorite pair of shoes back in wearable condition!
I probably waited too long to bring my shoes in, they were truly falling apart. The heals were half worn away and one of them literally had a piece falling off but Alex fixed them up quickly and now they’re good as new.

My work purse broke and as I’m job hunting, I needed to get it repaired quickly so I could look professional in interviews. I wil admit that I found the shop just by walking down the street from my apartment and this was the first shoe repair place I came to.
Alex was friendly and quick, able to get it done the same day (though I didnt pick it up that day, he told me he could do it in a couple of hours).
When I did go get it, he had not only fixed the strap that broke, but, at no extra charge, reinforced the other 3 strap/​attachments so it wouldn’t happen again. And he gave the leather a nice polish and got rid of scuffs. All for $ 20.
Next time I have bag or shoe issues, I’ll head down the street again.

Alex does a perfect job. I had sandals with heavy rubber soles that I wear daily. One of the soles came off. I brought it into a shoemaker close to my house and just few days later the sole completely popped off again. I brought it back and was told it wasn’t their work, which it was. An argument ensued and rather than continue, I walked out and after consulting Unilocal,I found Alex. He resoled the sandal and it’s been perfect ever since. Excellent result. I definitely will keep using him for all my shoe/​bag repairs.

I dropped by for re-​soling a pair of boots and a pair of shoes. The results were optimal, and after a professional shoe shine, I must say «Perfect 10» earned it’s name.
Bottom line: highly recommended!

I can’t say enough good about Alex and Perfect 10. He’s fixed bags, shoes, boots… he’s even rebuilt a few pieces for me. He makes belts and shoes from scratch all with wonderful craftsmanship. He’s always willing to try and work with whatever your individual needs. I love this place.
He never takes a vacation and the store is open from 8 – 8 everyday. I often feel awful for him… what a great guy. Definitely indicative of old school values and work ethic! Please make his shop your first choice for shoe repair. You won’t be sorry. I drive all the way from the middle of Connecticut to have him repair my shoes and bags.

Great job, great prices, and fast. I had black booties that I just wanted the heel replaced. They replaced the heels and buffed and shined the shoes, all for $ 10. I picked them up after 2 hours, even though I was in no rush getting them.
They have great customer service too, and make you feel like they are so appreciative of your patronage. I’ll be bringing more shoes back!