Pets NYC

its the most professional pet store i have been to in a very long time. the groomer really knows his stuff and the owner is extremely knowledgeable. Even when they don’t sell a particular product or service, the owner will go out of his way to point you in the right direction. i also really like that they have a community connection and that they help feed and take care of the local ferrel cat population.
I’m so grateful that Pets NYC is near me!

How convenient that you change your store hours at such a critical time. My Diva needed food people! No worries though… Happy Feet Pet Shop kindly helped me out. Maybe if I’m in a bind I may stop through but thanks for nothing, haha! Until another time… arrivederci.

This place is so nice and convenient and the people that work there are so nice and helpful! And they have some great deals! Also make sure and pet the kitty in the window!

The staff is so helpful. We love to visit the store just to see the cat in the window! Thanks for the amazing customer service!

I used to work around the corner from these guys years ago, but even though I’ve changed offices, I will always make the special trip to this store.
The people working there are the most wonderful, personable folks — and the selection of great quality cat food is second to none.
I have looked elsewhere in a pinch, but no other location has the deals for the quality wet food in large cans (3 cats = lots o food needed), so it really saves me $. Love!!!

My go-​to pet store for my dog. Very personal service from a staff who loves and is knowledgeable about dogs and cats. Also carries high-​quality pet food that you just can’t find in the chain stores – important if you have a pet-​child with skin/​allergy/​digestion issues. I would say that it’s pricey for clothes and toys; the chains may be a better deal for those items, but everything is very high quality. This store exemplifies the reason to support your local, small business.

Decent shop with nice people working there. Having just moved to the good was happy there was a shop nearby. But the first $ 80 grooming, while pricey, was expected. The second grooming was $ 97.99 after it happened saying my first time was a discount for new customers. Being a business owner I must say this is not a good way to keep customers at all — this tactic is completely counter productive and doesn’t build a clientele for a puppy haircut. That being said, $ 100 is way overpriced at this point for something that should cost $ 60 max in the most expensive places. This is a mini dog guys. Less than an hour. Basic ingredients to get the job done and mostly labor. I guess I’ll be back for toys and food.

The cats you see there were rescued by the Urban Cat League, who find and foster feral cats when possible. I adopted my two cats there more than 6 years ago. I loved that the owner took a photo of me and my boys before we left. All these years later, Gene and Maria still remember me when I drop in. I don’t live in the neighborhood but am there occasionally for theater, and always stop in to say hello and to get toys for my cats. They have a great selection. And everyone is friendly and helpful. I wish it were more convenient for me so I could fully support this store.

Metro pets or PetsNYC (same place) is a great local Pet store. They have a very wide selection of healthy pet foods, treats, and toys. They also have large selection of pet accoutrements like beds, sweaters, leashes, bowls etc.
They also offer dog grooming and also cat adoptions.
They also have a friendly and knowledgable staff.
They are a staple in this community and I shop there regularly.

Small shop, but good selection of pet supplies at fair prices.

I spend a lot of time in Hell’s Kitchen thanks to my commute. Couple that with a need to find the food brand «Wellness» for my cat (that is not carried by all shops) and you can imagine my relief when I found a pet store right by the Port Authority Bus Terminal that carries the brand of food my fuzzball eats!
Pets NYC is not flashy or eye catching. It’s silver store front and open windows are kind of plain, and you’ll find the typical piles of pet products on display, but when you go in it becomes clear that this is more than just a place to buy pet food or litter. Many of the products are geared towards the hardcore pet lover including custom leashes for dogs and nice accessories like water filters for cats and trays ot put their food on. They also carry «Greenies» cat treats, which is nice to see since some stores only carry the dog treats.
Perhaps the most charming part of this store is the adoption center. There is a constant rotating cast of characters (read: cats) in this store who are rescues from the area. They’re often playful and adorable, and they fully vet them before putting them up for adoption. There are fees just to cover the cost of vetting them, but nothing outrageous. What comforts me is that every person who wants to adopt has to go through an application process first and meet approval.
The prices here are pretty much on par with petsmart or Petco stores I’ve gone to in New Jersey (maybe a few cents more per pack of food). This surprised me since this isn’t exactly in a cheap part of Manhattan.
The staff is generally friendly and you can tell they really care about their critters. They’re also willing to talk about their products if you have questions, which I really appreciate.
I go to this store regularly and I don’t see that changing any time soon. Drop by if you want pet supplies or if you just want to say hi to a fuzzy buddy!