Residence Inn New York Downtown Manhattan

I will admit, I was nervous to stay at an NYC hotel. But my fears were diminished when we walked in the lobby. It was very clean and updated. The front desk staff all week have been friendly and extremely helpful. Our room was small (as expected), but very clean! I believe the noise level from the outside is contained well, it has not bothered either of us over the weekend or work week. It is walking distance to the Seaport District with coffee shops, stores, and some great restaurants. Would recommend this hotel if you are staying in the Financial District.

This was absolutely a wonderful experience. I really appreciate walking in the door and having to go through security and having to scan your key to get to your floor. Check-​in was wonderful. Everyone at the front desk was so friendly and we got there at 2:00 and were immediately able to get our room. The king size bed in our room was wonderful. We called for extra pillows and received them within 20 minutes. We also had an issue with our cable and it was solved within an hour. Great location. Able to walk to almost everywhere that we wanted to go. Oh also refrigerator with ice maker!

This is the perfect hotel for the government employee on work travel. All of the staff were knowledgeable and eager to help, the room I stayed in was quiet, and, best of all, I could get work done. A special thanks to Aries at the front desk in that regard. To the right of the front desk is a lounge with tables and couches suitable for evening and late-​night meetings, and, in the morning, complimentary hot breakfast. The location is unbeatable for lower Manhattan, and it feels very safe.
Although I stayed here for work, the hotel is definitely a family-​friendly place, most of the guests being European families on vacation. This worked out well. When I’ve had to go to major cities in the past, I’ve stayed at hotels marketed as «business» hotels, only to be kept awake all night by a bachelor party or some other unsavory activity in the next room. My sense it that this is unlikely to happen at the Residence Inn. Definitely will be back.

Without a doubt, this is the best hotel I have booked in NYC. Though we live in NJ and can easily come home after a night out, sometimes we find it easier to stay in the city so we can maximize our time out and enjoy a great Sunday brunch the next morning. I found this hotel and booked it on
for an almost unbelievably low price so I really wasn’t expecting much when we got there but we had a long night planned with more the next day so we just booked it and hoped for the best.
Just a few short subway stops from Penn Station and you find yourself away from the hustle and bustle of midtown and in walking distance to the financial district, the brooklyn bridge, tribeca and all of the fantastic bars and restaurants in this part of the city.
Really friendly security staff on the ground level is a nice benefit here. Then up the elevator to the lobby level where the staff is no less friendly or accommodating. We quickly checked in a were directed up the elevator to our room (which is controlled by your room key — another nice security touch). We were amazed when we opened the door and entered into a kitchenette with a full sized refrigerator, microwave and all of the plates and utensils you could need. The bathroom was roomy and clean. The bedroom area was well decorated with plenty of lighting and drawer/​closet space. This would be the perfect place to if you were planning an extended stay in the city for work or pleasure. They even have dry cleaning service available and if you drop a grocery list at the front desk, they will have it all in your refrigerator when you return (for an extra fee of course).
The hotel offers a complimentary continental breakfast but we didn’t get to try it since we had brunch reservations across the street at the malt house (fantastic). Overall, this was the best hotel experience we’ve had in the city and would very highly recommend it to anyone planning an overnight stay in NYC.

Arrived from Baltimore at 10:45 am with a check in of 4pm. Anticipated having to Check bags with front desk but able to get in room. 18^th floor corner room with kitchenette and full size fridge. Has sink microwave and dishwasher. Within 600 yds of WORLD trade center location and memorial. Within .7 miles of some great bars and restaurants (adriennes pizza and stone street tavern) very clean and modern. Great walk-​ability. It’s 15 degrees without windchill today but still loving the location because of proximity.

Best hotel in NYC for those of you just taking a quick look.
Now let me tell you why… First let’s start with the amazing ground level security that make you feel welcome from the day you get there to the day you leave. The front desk staff that bend over backward to ensure you are enjoying yourself and are comfortable. Finally, the free breakfast, the price, the room (including size and the awesome wall clock) and the location– all amazing! No it is not in Time Square but it is steps away from the subway which is only a few stops from there. I have stayed in Time Square and trust me this place is worth the few sub way stops.

What a great hotel! Price wasn’t bad either! The free wi-​fi was fast. The staff was friendly. Modern rooms and amenities. Everything was clean. Breakfast had many healthy options. Full size fridge. I would honestly move in here permanently if it was an option.

Loved this hotel. Best feature: Kitchenette, free American breakfast, and the huge decorative clock in the room. Staff was very friendly and helpful; room/​bathroom was very clean. Another nice plus was the dishwasher to ensure sanitary eating utensils. The only negative I would share is frequency (lack of) of cabs, etc. after typical work hours. However, the Fulton street station is across the street and easily accessible. A great place to stay!

I stayed at this hotel 16 nights total over the last few weeks. I love the room décor, the illuminating clock and the kitchenette is well stocked. The rooms are clean, plenty of counter space and contains a safe for your valuable items while you are out of the room. The staff was always friendly and helpful throughout each of my visits. I found the rooms that were facing Maiden Lane to more much more quiet, since the other side of the hotel facing 24 hour construction. I only ate breakfast there a few times, but it was stocked with a nice variety of choices and met my expectations for beverages and food.
The hotel opened in January. It was very convenient to get to Fulton Station, Chambers Street, Courtlandt and the PATH entrances.
I did not give the hotel 5 stars, because the rooms do not seemed to be well designed for a female traveler. There is no mirror where you can get close enough to see putting on makeup. The shower in the King bed room, while modern and lovely, had no place to easily allow me to shave. Instead you can take your life in your hands and perch your leg up high to try to balance and shave, all why slathered in soap. It’s and extraordinary feat, I invite anyone to try.
I would stay here again, but I have hopes of being able to do so under more accommodating conditions for a female traveler.

We are from the Central Coast of California. We searched specifically in NYC, for a hotel that had queen size beds. We are a family of 4. Two adults and two teenagers. Last year, we stayed a week in another hotel and found out they only had full size beds. Apparently this is the norm for NYC.
When we found out that The Residence Inn had queen size beds, there was no question that we were booking a room. It was a great location! Staff were friendly and helpful. They recommended a great pizza delivery service. The room was spacious, clean and comfortable! Our room had a full kitchen.
We are definitely coming back next year!
Lori

A diamond in the rough. The staff were very friendly during checkout, and I got an upgrade because the hotel was quite empty. Each room has a kitchenette, plenty of room, and a nice restroom. My room was quiet and didn’t have noise pollution. There’s even free popcorn in the room! The whole hotel looks like it has been remodeled recently. Its location is very handy as the PATH station is nearby, lots of subway lines have stations nearby, and Wall Street is just around the corner. Make sure to take a stroll down to the WTC site and check out the memorial. I got a Marriott price match guarantee because I found a lower price on another site, so if it’s last minute (day before) booking look around first to see if you can find a lower price. If you do, Marriott will match the price and take off 25%.

This is a great hotel. It is not cheap, but it is clean, safe, and quiet. All the workers were friendly and helpful. I really liked the location because it was close enought to all the attractions, but far enough away from the annoying tourists in Times Square. I hope they keep up this great hotel because I will definitely be back!

Nice location for our trip to NYC. We planned to visit ⁹⁄₁₁ memorial and Brooklyn Bridge — both very close! We also were within walking distance to Battery Park and the Financial District. Rooms were very clean with all the kitchen amenities you would expect…
My only gripe… the address should be 4 Maiden Lane. We got very lost trying to find 170 Broadway… once we found it, we had no complaints! Concierge was helpful… valet was fast ($ 55/nt)…no parking garages nearby, so be prepared to valet park.
Great hotel in a great location. The Malthouse across the street is a nice place to grab a beer/​dinner. French café across the street is a must for breakfast…

Stayed here over the weekend and absolutely loved it! Cannot beat the value for the price. This hotel just opened in January so it is sparkly clean! The rooms are very large by Manhattan standards… probably the largest room I have ever had in the city — you can walk around the bed! You can put your suitcase somewhere and not trip over it constantly! There is a good sized kitchen in every room also — dishwasher, fridge (not mini), sink, dishes, etc. Not that we used it that much, but the full sized fridge is nice to have (complete with ice maker in the freezer!). The complimentary buffet is nothing to write home about, BUT you get what you pay for… and there is much more offered than your usual continental breakfast. The hotel is located in a great area across from Century 21 and near the Fulton subway stop which connects you to pretty much everything. I am a downtown gal so it was just perfect… walking distance to lots of great neighborhoods where I spend most of my time anyway :) Staff was super friendly… really nothing bad to report! Will definitely check rates here again next time I’m in the area!

So many features you don’t find at other nyc hotels. A full refrigerator, a microwave, coffee pot, mounted TV that moved (perfect for plugging up a laptop and getting to work). The clock theme throughout the hotel was beautiful and the staff were outstanding. Close enough to walk to wall st. And not a bad über/​cab ride to bars. Century 21 is also right across the street. I stayed for over a week, and I did complain at first about all the construction noise on the street outside. But thank goodness the construction wasn’t so active after my first night. Would/​will return!