Riverside Veterinary Group

This place should be shut down! A Veterinarian should be in business to care for ALL animals, but this place discriminates against specific breeds. DO NOT TAKE YOUR BUSINESS HERE IF YOU ARE A TRUE ANIMAL LOVER!

I have been taking my dogs to Riverside Vet since 2003. I cannot write enough enough positive words about the practice. The doctors and staff are kind and professional. I have never had a difficult time scheduling an appointment and none of my appointments have ever been cancelled. The treatments prescribed by the doctors have been effective and appropriate. While the fees are not cheap, they are in line with other vets in the city. In give this business two thumbs up.

I have been coming to Riverside for about 25 years. Phillip Raclyn has maintained a high level of quality in his staff which has been unwavering over the years. The doctors, the client service, vet tech, admin have really always been there when I’ve needed them and of course through out all the routine things.
As someone who has worked in animal care and as a dog owner I am very comfortable recommending them to people. Many businesses claim a family like staff,
Riverside actually has one. I am on my 3^rd dog, the second was adopted from the clinic and the third I was able to adopt from a rescue group with the clinics recommendation.
There isn’t a single vets office in NYC that doesn’t have its detractors but as someone who can be tough as hell to impress and is skeptical and not trusting in medical care in general I do not waver my faith in these guys.

I have been taking my dogs to Riverside Vet Clinic for many years. The staff is great — people who obviously love animals. All the Vets are very knowledgable. And empathetic. My last dog was sick for ten months and they were great with palliative care. After he died I got a very nice call from Dr. Friedman who was full of sympathy and concern for my wife and me.

Love Riverside vet group they are super caring with your pet and follow up on how they are feeling afterwards the facility is nice and conveniently located the personnel is super friendly and they help you with all the paperwork Dr Friedman who is my vet is super nice and caring I highly recommend the group

Dr. Friedman is my go-​to vet at Riverside. He and his staff really love animals. Recently one of my cats was ill and I got a same-​day appointment. While there, Dr. Friedman discussed all procedures, was mindful of costs and explained my cat’s possible condition. I got follow-​up information and phone calls too. Humans should get this kind of care! I have been taking my cats here since birth and know they are getting great health services in a caring environment.

I love this practice! they always remind me when I have appointments, they help me if I can’t stay with my pet if I have to pick up the kids. They discuss your pets care with you. They call you and ask how your pet is after you had a visit. They never charge unless its discussed and if you can’t afford everything they do the test you can afford. I find them terrific and caring and understanding.

This place is the absolute worst ! I have never felt so cheated and ripped off.
Their prices are the highest I have ever seen (higher than London, Hong Kong, San Fran). Doctor pushes unnecessary tests to make money. What kind of doctor does that?!
They have also cancelled appointments last minute multiple times on me and all administrative and counter staff are down right nasty.
I feel so ripped off… Please save yourself the aggravation and money and go to a vet that you can actually trust.
I am also filing with the better business bureau and NY state about this place.

I have been taking my three west highland terriers for a few years now. We have always have had great service. The ladies in the front for the most part are amazing. I was very surprised when they remembered all three of my westies and when asked how they were doing with their allergies. Recently one of my westies got sick while Riverside was closed. We ended up at an emergency vet clinic when we got back at 11pm I emailed them. I was shocked that i got a response within 20 minutes. I have the say this place is amazing.
Especially Drs Freedman and East and the ladies in the front Sierna and Jodi. They have always been great to us. I will continue to bring my three dogs here and any other pet I have in the future.

RUDE SERVICE (I mean the receptionist, not the doctor)! When I say rude I mean VERY RUDE. I am very dissapointed with the service that this vet offers me! They RIPPED me OFF. and even worst, so after I found out that they are ripping me off, I asked them to send my dog medical report and they REFUSE to send it over right away. WHAT A FUCKING RUDE SERVICE THEY HAV. Plus, I bring my dog for a checkup once, they gave me a medicine that makes my dog coughing day after. So that at the end they can CHARGE me AGAIN for another check-​up before giving vaccine to my dog. I am such a fool to ever step my foot to this vet from the first place. PLEASE, IF YOU LOVE YOUR PUPPY, DO NOT REPEAT MY MISTAKE BY COMING TO THIS VET.

CRIMINALS!
this place sucks!
i tried this place out after adopting 2 rescue dogs. their prices are by far the highest in the area (which is saying a lot for the upper west side, impossible to get anything done for less the $ 3 – 400), they cancelled appointments at the last minute because the vet was not in the office after i had taken off early from work, the people at the counter are extremely rude and unhelpful, they mark up the pills at the counter 5−20x what they cost online, push unnecessary procedures and tests.
they also promised me that i would not have to pay an $ 92 appointment fee/​dog for a follow up set of shots then went back on their word claiming i waited too long which was only 1 week after they sent an email reminder and was during xmas/​new years.
also they DO NOT help any dog/​cat rescues or offer any sort of discounts for when i was fostering a dog. they claim they had an internal rescue program but when i asked about which dogs were available for adoption they refused to respond.
so many good vets out there, no reason to use this one

This place is the worst! I came to them to adopt a kitten and they barely would let me take her home and free her from their cages where she had been living for months. They said it was an adoption/​rescue and then they charged me $ 200 after posting that they were looking for a nice loving home for their animal. No wonder why it had been there so long! Also she is not well now and they said she was perfectly healthy and now they want me to pay more for visits and deworming. They suck!

This is the BEST Veterinary Practice in New York City! They have an incredible group of doctors (Dr. Freedman is my personal favorite)! The doctors are up on the latest medical procedures, drugs etc. Elizabeth, Doctor’s Assistant, is always very sure to get all pertinent information about the visit and gives a thorough pre-​exam. She is also very good about keeping the pet calm and fearless. All the ladies in reception are friendly, polite, keep you updated and all aim to please you. I wouldn’t dream of trusting any other practice with my pets.

I love this practice. I’ve been bringing my greyhound here for years. It is a clean, relaxed environment and Dr. Freedman is great. The staff, Serena and Jody, are wonderful and really on top of getting everything you need. I think the pricing is standard for NYC. They also have a great dental special Feb/​March. Great place and me and my greyhound are happy customers.

We’ve been taking Tilly, our rescued terrier, to this vet group since she first came to live with us five years ago this month. She was suffering from multiple infections and malnutrition, and frankly, we weren’t even sure she would survive for long. In the capable care of Dr. Freedman and his colleagues, Tilly has blossomed into a wonderfully loving, incredibly healthy dog. The entire staff at RVG has been helpful, courteous, and involved in her care. As long as I live in NYC, Tilly will remain a patient at RVG.

I have been going to Riverside Vets since the late 90’s. Dr. Raclyn was the only vet who took care of my then young cat’s chronic asthma without using steroids every six weeks — he changed her diet and gave her holistic supplements. She was fine thereafter. I have a top vet around the corner from me and I still take my new cat (I also got my new cat at Riverside Vets) to the fabulous doctors (Raclyn and Freedman are my vets) and staff at Riverside Vets. Everyone there is superb — knowledgeable, kind, courteous, professional and, above all, concerned about every animal and owner that walks through the door. I highly recommend you check them out if you have an animal that you love.

They have cared for my dog (Baldur!) for the last 8 years. With honest love and affection. He has to drop in every time we pass the darn place. He loves them. If that ain’t a 5 star review from him — then I don’t know what to tell you.
Sometimes they are crazy busy. Be patient and they will love you extra for it.

I worked here. If you knew the truth about Dr. Raclyn and what goes on behind the scenes, you’d never bring your pets here. I went into vet medicine out of a true love for animals and unfortunately that’s not true for all veterinarians. If you want your pets in the hands of knowledgeable, caring and honest professionals, and not a scamming and greedy bullshit artist, go elsewhere. Sorry to not provide the grim details, but I don’t want my identity revealed. If you see Dr. K you should be okay, but no one else. I’m not writing this out of any employment-​related bitterness or anything like that. Just trying to spare innocent animals and their owners of deception and poor care.
*It seems that most of the truthful reviews here have been filtered.

Great vet, although my dog has always been pretty healthy. I have gone for routine vaccines and random issues (e.g. over-​drinking/​over-​peeing). The staff is friendly (except for one rude person who works there — I think her name is Vanessa) and helpful, and the offices are very clean. I have never really had to wait for my appointment more than 10 minutes.

I don’t know who the hell Jane D is who wrote that last review but she’s on crack!
Riverside Veterinary Group has been such an incredible place for my little Captain Hazel Murphy. They love him to pieces (and who wouldn’t). They treat him and myself with respect and patience.
I HIGHLY recommend this vet office for your dog, cat, mongoose, wolverine, chia pet, etc.
All I know is Captain Hazel Murphy is healthy and he’s not afraid of going to see the doctor. :D