Rose’s Carpet

We feel they were dishonest in their estimate. They told us a carpet stretching job would take 3 – 4 hours. Based on their explaining how complicated and time consuming the job would be, and given the high ratings they had received, we agreed. In fact, it oinly took them an hour and they said «too bad, you agreed to the price». We had planned to hire them for carpet and upholstery cleaning if they did a good job on the stretching. That job was just ok and given the dishonesty of their estimate versus the actual job we will not be giving them more business.

Let me start by saying that there are other places with a larger selection of remnants but this place has a good selection that is constantly changing and the price is really competitive. I went there for a rug for my living room. They gave me a good price and also provided great customer service. Immediate delivery included in the price and there was an error (on our part) which they made right without further expense. I bought a second rug without hesitation. I’d use them again and recommend to a friend.

Friendly staff but a ripoff and poor workmanship. got charged for every little thing along the way & probably crap I didn’t even need. Then when it was time to put the carpet down, they rushed through the job so my carpets already coming up in differnt places! Like the old saying goes, you get what u pay for & to top it off, I overpaid… go anywhere but here

Maria at Rose’s Carpet was very helpful and professional. She took the time to help me find just the right flooring for my kitchen, then proactively followed up on details that I wouldn’t have thought of. The installation was beautiful and flawlessly executed. The only reason I didn’t give them 5 stars is that the person who came to measure didn’t seem to really know how much tile I needed or how it would be installed. In the end, between Maria and the installer it all worked out fine, though.

Professional from beginning to end, from the lady who answered the phone to the supervisor and installers. Within an hour of calling, someone was standing in my kitchen, giving me an estimate. The guys who installed the floor did a perfect job and were polite and friendly. I kept expecting my luck to run out, but it never did. Everyone here seems to care, and it makes a difference.
The job was installing flooring in my kitchen. I was on a tight schedule and knew exactly what I wanted, but I imagine they would be equally helpful if you just want to wander around the store getting ideas.
My only quibble is with the price. I had the same flooring installed elsewhere for less, but I was willing to eat the difference because of my deadline. It was worth it, and I don’t have the heart to dock them even half a star. Definitely recommend.

Good selection and prices, with knowledgeable salespeople. And fast, inexpensive delivery.