I’ve known Ross for a little over a year now. My husband and I were lucky enough to find him online when we moved from CA to NY over the Christmas holidays. We had an extremely tight schedule having flown out on Christmas Eve, and only allowing ourselves two days to find our next home. Ross was extremely accommodating of our timelines and worked with us to locate a few places over the holiday period. He also emailed me a list of exactly what we would need in order to rent a place immediately. If he hadn’t done that, I’m sure I would have left behind some pertinent paperwork that was needed for the application process. A year later, we are still in the fabulous apt building Ross located for us, and I called upon his services to assist us in finding us a new home as we were looking for something a little bigger. I would like to add that throughout the year, we have maintained contact, via email, text and invitations to his real estate events. Ross is very dependable, trustworthy and he genuinely cares. There are a lot of realtors out there who are bad with follow-up, bad with customer-service and bad with phone, email and in-person etiquette. Ross is fabulous on all counts and conducts business with the high standards that I expect from a professional real estate agent. Without hesitation, I would wholeheartedly recommend him to help you find a home in this vast metropolis we now call home.
Eric H.
Évaluation du lieu : 5 San Francisco, CA
Ross is my favorite real estate agent. I came to NYC in 2013 looking to find an apartment in only 3 days. I originally met with two agents from Coldwell but was baited and switched. They did some unethical practices and I fired them. Luckily I found Ross. Over the next two days, I met with Ross and he showed me around to at least 12 apartment showings. 12. He never pressured me into signing any paperwork until I gave him the thumbs up. We looked at Fidi, midtown, Upper East Side, and Upper West Side. It was my first time in the city and he wanted me to find an apartment that I loved. We went to so many neighborhoods so I could get a feel for how the prices differed in each neighborhood. He was even willing to take me out to Brooklyn to see apartments! It’s unheard of to find a broker that is willing to take you to so many apartments. The first two agents from Coldwell showed me 3 apartments that they knew I wouldn’t be comfortable with, then showed me one that was out of my price range and pressured me into signing for it immediately since it was«such a great deal». It’s been about 2 ½ years since I worked with Ross but I still remember how hard working and trustworthy he is.
Mona H.
Évaluation du lieu : 5 Hollis, NY
Ross was hands down the best broker. He was super attentive to all my questions and made finding an apartment a comfortable process. I told him my preferences and price range and he found an apartment that exceeded my expectations. One thing that stands out, Ross is very on top of things and he makes sure that you are happy. He is very quick to respond to emails/texts/calls. Overall, Ross has been great; he has made the stressfulness of finding a NYC apartment all go away.
Elva S.
Évaluation du lieu : 5 New York, NY
This is comment from Elva and Long! Ross helped us find the apt with the best location and quality within our budget limit. He is open and transparent with all the information he has. No surprise at the end of day. He negotiate the price for us. Always explain the details for us again and again.