S L Photo

I wish I had read the other reviews before going here. Came here for passport photos because it was convenient but was so shocked when he rung me up and it was $ 13 for 2 passport photos. Fortunately, unlike other Unilocalers, the guy who did my pictures was very nice and I think my photos came out fine (in terms of acceptability for my visa application) but I can’t give over how pricey! If it was that price for 4, I would say OK but not for 2!

Avoid avoid avoid! I should have known when I walked in for the first time and the guy was being rude and fighting with a costumer that I should have just left. I needed a few photos developed from my phone and when the lady he was yelling at stated why don’t you help this lady first he told me to go home email them to him and then call. So I left and did just that. Imagine to my surprise when he tells me I need to come back for cropping assistance 10 minutes after I just left! I asked why he didn’t just have me do this in the store, why would he have me go home only to call me back 10 minutes later. He said because he didn’t have the photos emailed then. Ummm hello? I emailed them from my cell phone aka everyone knows I could have done it right there and then, you know when I was still in the store and hadn’t gone home! So I suck it up and go back… big mistake! He tells me their is a 2.50 cropping charge? Haha really? With all the drug stores that allow you to just oh you know crop them for free on the machine who would pay this? Horrible costumer service, I mean the guy was rude to the woman in the store when I walked in and rude and inconsiderate to me just 10 minutes later… so beware.

Not recommended for passport photos. Not set up for that. They basically use a hand held point and click digital camera and you stand in front of a white screen that is pulled down. Same as doing it at home. After I saw just that, I decided to go to another place.

I would give them ZERO star. Extremely rude staff who took my photos. I was there to take photos for my Chinese passport. I asked him if wearing earrings and hair covering my eyebrow ok, he said there’s no problem and took the picture for me. The next day the Chinese embassy rejected my photos and I went back to this place, same Asian guy was there and he denied he said wearing earrings are ok and super rude to me saying he’s so busy he don’t wanna deal with me. Eventually I let him retook the photos for me but felt like eating a fly. This place doesn’t deserve any business. Ugh

I needed pictures printed for my Holiday cards. They helped me lay it out, printed a sample and had a 100 copies within 2 hours. Get this, they don’t usually deliver but my home was on their way so, I was stuffing Holiday cards by 8pm! The quality and service was amazing.

I SIGNED UP FOR Unilocal JUST TO WRITE THIS REVIEW.
I needed a passport photo. The photo I got was very unprofessional, I had a giant glare on my forehead and cheeks. They do not have the equipment to take professional photos, so it’s not surprising that they were not able to take a good photo (they don’t have an actual photo studio, they took the photo in the store with a point and shoot camera in front of a white screen). I asked them to retake the photo but they were unable to take it without the glare, because I was standing close to a window and they don’t have any equipement to control the light in the room. I hoped they will be able to reduce the glare in Photoshop, but they made it even worse. They increased the contrast so much that my brown hair looked almost completely black.
NOT WORTH THE PRICE (25 dollars for 2 photos + a digital version). I paid because I didn’t won’t to waste time looking for another place, but I’m definitely not coming back!
AVOID!!!

Needed two passport photos. Friendly, quick service.

This is a great little jewel of a place. Good service and true professionals. The owners
Know what they are doing. Very retro experience melded with 2015 technology.
Five Stars.

This is one of the worst service experiences I have ever had. Rude, unhelpful and unpleasant staff who could not even be bothered to describe the services they offer. References to ‘the security camera’ can never be good. Not sure why it is still in business.

I have passed S&L Photo a million times and remembered them when I needed their service. The reviews were so mixed, but I am so glad I followed my instinct and went in. Yes, Steve is awesome. He was warm and friendly and explained exactly what I needed. He copied my parents wedding photo which is over 80 years old and a negative of my dad. He had them ready shortly and told me he did not want to keep valuable photos. He even tried the reprints out in frames even though he knew I wasn’t buying them, so I could see the coloring. Thank you Steve!

the owner of this store is the most rude arrogant man i have ever dealt with. e has a horrible attitude and was very rude with answering questions abut cropping etc. i just moved to this part of town and unfortunately I have to find a new photo store! Do not go to this store!

I am giving this place 5 stars ONLY because Steve was SO awesome!
I accidentally got wrapped up with the older «gentleman» at first, and the experience was terrible. I could get into details, but I don’t care for Unilocal slander. Just save yourself the trouble and go to Steve.
Steve not only did an amazing job cropping, printing, matting and perfectly framing our engagement photo for our wedding, he also did for us right on schedule which is so important when your wedding is that same week.
Go Steve!

Rude rude rude. All I wanted was a simple passport photo and the man said «I deal with people like you all the time» after I asked him to retake my pic with his digital camera (no effort). First of all, I can do the same thing myself or go to a drug store for cheaper, but I just can’t believe how rude this man was to me. Please, go elsewhere unless you want to be verbally abused.

I signed up on Unilocal just so that I can vent and warn others about the terrible experience I had at this place.
Firstly, their customer service is probably the worst I’ve come by in NYC. I developed 100 photos for an album I was working on as a gift for my brothers wedding. The quality of the photos was horrible. All the colors were washed out and the paper was so flimsy. When I asked them about it they said its my pictures (I took the pictures with a brand new SLR and after taking extensive photography courses). I asked for a white border– they can only do it on 4×6 on anything bigger they have to trim. I told them I would trim the edges to my liking and they said they aren’t «allowed» to do that. What does that even mean? They charged me $ 0.79 for 4×6 and $ 4.99 for 5×7. How is that logical? They didn’t ask me if I wanted Matte or glossy. They just started printing out on glossy. When u asked them for matte they told me it will only be ready in two days because they have to change the paper and it takes the machine half an hour to warm up to the new paper. It was 3:30pm, they closed at 6pm that day. I told them there is ample time– they answered its not worth it for them to start up the machine now for 1 customer. At that point I had already paid (close to $ 100) since they ask you to pay immediately– otherwise I would have stormed out. When I confronted the guy and said «its not worth it for you to start up the machine when you have enough time for a paying customer?» he replied «we have 98 stores throughout the city.» I guess that means that they don’t care about their customers– they have enough stores around the city to make a profit with or without you.
Did I mention that the salesman was arguing with me while eating macdonalds in front of my face?
Basically lazy, unpleasant staff with below average, overpriced products. Don’t say I didn’t warn you.

Needed a picture printed and put in a frame quickly. Dropped in here because i was around the corner. Fantastic service, accommodating and pleasant. They helped me pick out the right frame after I chose one that I thought was fine, but they were right when placed with the photo. Can’t say if it was pricey, but it sure seemed reasonable and more importantly the experience was a good one.

This HAS to be the worst shop EVER. Let me give my reasons and bear in mind that I am a VERY patient person and always give someone the benefit of doubt
I bought a card reader since I wanted to transfer the newborn baby pictures of my friend asap and send it to her eagerly awaiting family. I am a semi professional photographer taking wedding/​event pictures for family and friends.
As soon as pugged in the card reader along with my flash card, it was not recognized by my Macbook pro (yes, I read, it is compatible). When I put it back into my camera resigning to the fact that I will have to do the transfer later, the camera indicated that my card is damaged and not readable. We are talking about my very trusted Nikon D300, which I have used all over the world.
I immediately went back to the shop, very upset of having not only lost all my pictures but also about having my $ 80 worth 8GB card ruined.
The store manager was very rude refused to help and shrugged his shoulders and told that he was just working there and it is not his problem. Asked me to come the next day and talk to the store owner. He in the meantime, tested his own card and declared that the card reader was indeed defective.
The next day, I told the store owner that I understand that he is not directly responsible for the loss of my pictures and the destruction of my Flash card, but damage has been done and I am lost $ 80 AND precious memory (It might be recovered by software out there and I need to shell out another $ 40). Since he has insurance, I requested him to at least replace my card and not even with the expensive 8GB but at least 2 or 4 GB which costs $ 20.
The store owner laughed at my face and claimed that I HAD DESTROYED the card reader with my crappy computer. He does not trust me and insulted me for 5 minutes. When I told me that I am very disappointed and I would not do any more business with him, he said, GLADLY, please do not come back and I DO NOT CARE IF YOU TELL YOUR FRIENDS AND THEY ALSO NEED NOT COME BACK. This is THE WORST I HAVE EVER BEEN TREATED in a shop. He was very very very impolite and kept claiming that I destroyed the product and I should be grateful that he might give the money back. He mocked me, made fun of me.
I do not think ANY customer should be treated this poorly and it is beyond just being treated badly, it is the fact that he insulted me and accused me. I left the photo studio fuming and crying.

Pretty poorly done work and the staff is less than friendly. I would like to start by saying that I have been here, multiple times. Mainly, because its one of the last photo shops in my area. I have had something framed here before and it came out absolutely terrible. I showed to someone at another frame shop and he was able to show me exactly why it was such a poor job. Luckily, I was able to get a duplicate of the photo I wanted framed (as the original was destroyed by the frame job). I brought it back to them and they re-​did it for me after I showed him that I knew it was poorly done and how it was supposed to be done.
Another time, I got a photo printed on canvas and the colors came out distorted. I asked to have it re-​done, they refused; said there was absolutely no way to fix it. I got it done much cheaper online and it came out with the proper colors. They lied about their work and refused to fix it.
Lastly, I got a photo blown up here. I want to say it was around $ 30. When I got my photo, all of the edges were missing. As this was a picture with people in it, many of the people were missing. They refused to redo it, saying that there was no way to fix it. I told them that this was something they should have told me BEFORE they agreed to do it. They said I should have known better.
I would avoid this place if you can. Their work is pretty poor and they dont seem to care.

I went here to get Canadian passport photos done after the ones I had done elsewhere caused my application to be sent back to me (the photos were rejected because they said there was a glare on my forehead.) The requirements for Canadian photos are rigid — it’s not my fault, that’s just the way it is — the face has to be a very specific measurement, you can’t smile, the lighting has to be absolutely uniform, etc.etc. or they will reject them. I called first and was told they did them, so I made a special trip there to have them redone. But when I tried to explain to the guy what I needed (I had the other photos with me so he could see what had been rejected) he brushed me off. He wouldn’t let me explain what the requirements were and what my concerns were. He acted like he knew it
we took the photo and he printed it out. It was WORSE than the one that had been rejected (overexposed, which is a giant no-​no for those photos!) the head was too big, and there was an even bigger glare on my forehead! I was shocked, since he had acted like he knew exactly what was required. I pointed out the glare and reminded him that that was exactly what I had asked him to avoid, since it was the reason the photos were rejected before. He said there was nothing he could do. The long and the short of it was he just didn’t care and was unwilling to do anything differently. His attitude was «well, too bad if you don’t like it, that’s all I can do.» He was rude, condescending and unfriendly from the start, and incompetent to boot. If he wasn’t able or willing to try to take a photo the way I, the customer, needed it — fine, but he should a) not act like he knows it all, when clearly he doesn’t and b) at least LISTEN to the customer– have the courtesy to let them explain what they are looking for or need at the outset, instead of steamrolling over them and dismissing them from the outset. That is just unbelievably bad customer service and a terrible way to run a business. But passport photos don’t cost much, so obviously he doesn’t care if he offends someone seeking them. He probably wouldn’t be that way with someone looking for wedding photos or some big job. But a good business person will treat EVERY customer with respect and decency. AVOID THIS PLACE.

Friendly staff. Quality work. Got some 8×10 prints made for my wedding, they did it in about 20 minutes and they looked amazing. Highly recommended!