Searle

Attention all vendors! WARNING: dress designers, coat designers & accessory providers ~ Searle DOES NOT PAY their vendors for merchandise. They owe us over $ 15,000 and have refused to pay saying they are going out of business (but recently sold the company to a new owner who refuses even to give out his name on the telephone). This company is dishonest. Do not deal with them!!!

The service people are rude and not helpful. I now only buy things on sale because they are as just as rude when you pay full price as when you buy on sale. The searle brand things are ovepriced for what they are although they do also carry some other nice brands

Searle carries the most beautiful high-​end clothing. The prices are very expensive, but their end of the year sales are fantastic. I bought an $ 800 coat for $ 200. The quality of their coats are amazing. Their styles fit beautifully. It’s worth the money. Your girlfriends will envy you.

Walk on by! Store is not what it used to be. Salespeople may ill advise you on how clothes fit, look on you. It happened to me. I was ambivalent about how a coat looked and I wad assuredly fit me just right. Daughter and close friend subsequently told me it looked ridiculously large on me even if that was the way it was supposed to. Coat was Not on sale but manager would give me a store credit only. $ 800. Plus!!! And I never want to go in there again. They’d rather be right though and lose a customer and jeopardize their name in the neighborhood. Do yourself a favor and skip this place. Even Costco (and Bloomies) has better customer service.

Be warned. I bought a coat here last year and wore it for a bit until I realize that the hood is the wrong size for the coat. The hood does not go all the way around the collar. I went back to searle and they agree to fix it. The work was suppose to take three weeks. I followed up 5 times over the course of 7 months to be told that it has not come back from the alteration site. The frustrating part is they never called back when they say they were going to. When I follow up, the sales person gave me a big attitude. Finally after I persistently follow up in fear that I may not get my coat back, they called me to say it will be ready next week. Then the next day they called and said it is ready…(but they told me yesterday that it will take another week). I went in to pick up the coat. They did not say anything (no apologies for the months of frustration) and quickly gave me my coat back. I realize that they have given me a new coat. They could have admitted that they sold a defect coat and lost it when i brought it in to be fixed. The salespeople are absolutely nasty and unhelpful. I guess that’s what you get when you buy a $ 1,000 coat that is made in Cambodia, and the store contains a staff that earns a little more than minimum wage.

I love my Searle coat! I’ve been wearing their signature long, black, form-​fitting, down coat that keeps me toasty in the coldest months of winter for years. They also have beautiful clothes. When I’m looking for something a little special and out of the ordinary, I shop here. It’s a bit pricey so I usually wait until their end of the season sale. But my Searle pieces are my favorites that I feel the best wearing.

HORRIBLE web site service. Do not purchase from the web from this merchant. Unresponsive, misleading, and a general nightmare. Go elsewhere or buy it in a store if you can.

I ordered 5 pairs of 25 $ underwear and 2 months later, I have yet to receive the complete order I paid for. I have emailed more than 6 times, yet the issue is never resolved. The customer service agent does nothing to back up his promises to correct the problem. I am not aware of any back order just general horrible service. I emailed and asked for the managers information yet the agent ignored this request. The initial (incomplete) order was never shipped until I emailed wondering where the shipment was 2 weeks after ordering. DO NOT ORDER FROM THIS SITE. The underwear isn’t even that great– next time I will stick with Nordstroms.

It has been a long time since I’ve experienced customer service this good. Typically, I like to be left alone during my shopping experience, unless I need something. So, I was a little bugged at first by the saleswoman bringing me stuff she thought I should try. I’m so used to them bringing the most expensive item, which puts you in the position of having to admit you’re kind of poor.
But, Amina didn’t do that. She actually made great suggestions, and most of them were affordable (for Searle). In addition, she was honest when things didn’t look right and, then, she made my day. She brought me a Robert Rodriguez pencil skirt ON SALE with a belt to match. It was like it was made for me. I wanted to hug her a million times over. It was a perfect fit and didn’t break the bank.
I will be back here and over and over again, as it’s such a great experience to be treated well in a story AND get such great clothes.

So far in my life, I have only been able to buy one item at Searle, and that’s only because back in ‘o3, Pataki and Bloomberg got together and decided to give me a tax refund. So I bought a lovely down coat with a hood with fox fur trim. I wear it whenever the weather will allow, and I still get compliments on it. Mine was made to order, and I guess it was true what they told me about the coat being shipped over from Italy, because it took me 3 months to get. But it was worth the wait.
When I win the lottery, I will buy an apartment right near Searle and just shop there for the rest of my days.

It is my favorite coat, and it lasted me eight years. I love shearling
because it is as warm as mink, and I don’t want to deal with spray paint.
They also have great gloves and other accessories. Practically indestructible and chic.
You can find some cashmere sweaters that are a cut above the average on sale that will last forever, too.

I’ve bought only one thing here: a gorgeous shearling coat, which they made to order in exactly the color and classic style I wanted. Yes, it cost almost as much as my mink coat but, so far, it’s wearing as well. That was twelve (12) years ago! I don’t mind spending the money if something lasts that long.

I have purchased many Searle coats from department stores, but just went into the store for the first time today. Apparently they also make beautiful clothes (and belts as well!). My friend and I spent a long time admiring the clothes in here. Unfortunately everything was a little out of my price range, but it was fun to look. They also had some great coats on sale that I would have bought if I didn’t have way too many coats sitting in my closet at home. If you have never looked at Searle coats I recommend you do– they are super warm and very cute! They are kind of expensive, but you get what you pay for.

great place to shop for exclusive designer clothing you cant find at saks, bloomies, or any other dept. stores! if you like to stay on top of whats new in the world of fashion, searle is a great place to check it all out which is why i give them three stars… otherwise, dont work here! the owners are CRAZY, meaning INSANE and they micromanage like there is no tomorrow! thats what happens when youre greedy i guess…

This store is the greatest. The staff is so friendly and they always remember your name. They don’t puch the merchandise and will tell you that you look awful even when your friends don’t have the nerve. And at their prices you want honesty!

I used to be awfully excited walking in to the store with its expensive clothing, and eye catching collection of shoes and hand bags. Lately, it has lots its appeal. The sales people are rude, and the clothing is extremely expensive for the quality of what it is.