Sephora

It’s a makeup store! Considering it was my wife shopping here, my review is based on the ability to find seating while she shops. There is a nice ledge right by the front window for Captive Husbands to play on their smartphones while the wife shops and samples.

This was the most convenient Sephora when I lived in NY.
I’m not a makeup expert by any means and so it’s always nice to get some help from the friendly employees at Sephora. Whenever I’m looking for something, they are always willing to help. This is a great place to get some gifts for friends who are into cosmetics and perfumes/​colognes. This location has two floors, and everything is organized neatly. Makes it easier to find things. This Sephora isn’t as packed as some of the others in NY, which I appreciate.

Ok, so before I even booked my trip to NY I’ve been stalking the website for things I wanted to get my hands on! Also I needed someone to test my skin for the right foundation shade! London just doesn’t cut it I’m afraid, you go to MAC and they try and sell you a shade lighter than your actual skintone!!! Wrong in many ways!!!
Walked in on a Sunday morning, and I was so glad it was quiet, I quickly grabbed a basket and added all the products I needed, yes super quick spree. Then I got one of the lovely skin specialists to help me… I cannot remember her name tbh, she was very nice, a redhead, she tested my skin using that little machine, she told me it tests it in 3 stages, undertones, moisture and something else. She explained what skin type I have, what I should use to moisturise and she was very honest in fact, told me not use such expensive products, inexpensive are always better! I also drink a lot of water which shows in my skin too! She tried the Tarte liquid foundation on me, tbh I couldn’t even see any product on my face, it blended in so nicely, looked like my normal face! Magic power! She also told me the right concealer to use, which is actually what I am using right now, so onto a winner there :)
She also showed me how to contour and told me to use the Kat Von D, rather than the ABH, quite new to this stuff, but its so easy, its like a motion of 3 on your face. She made me look flawless, and also the makeup lasted all day till 10pm in the night.
Also another lady, again cannot remember her name, she hooked me up with lots of samples, and recommended certain eye liners for my small eyes, how to make them pop and look bigger. Both of them are true gems in that store.

I have been seeing Jereyle at this location for over 3 years to get my makeup done for an awards show I host every year and let me assure you: this is the man you need to book for all your makeup needs. He is amazing! What’s best about him is that:
1. He’s consistent. His skills have always been spot on, have gotten me tons of compliments, and he’s been at this location for years! I’ve never had to track him down all over the city, and knowing all I have to do to have a perfect made up face is place one call to book him at this location is key.
2. He’s fun and has a bigger-​than-​life personality. Every time I come to him we laugh and giggle the entire time!
3. He hooks me up. He never spends just an hour on me, always going over, and always hooks me up with tons of samples.
4. He’s a perfectionist. This trait is EXACTLY the one you want in a makeup artist, and it’s why he always runs long on our appointments. He doesn’t stop until he’s achieved exactly what he set out to do. And I am so grateful to him for it!

I was flying out of the country next day and was looking for a dark lip color for my mom. The wonderful lady that met me at the door found me a great one in under in 5 mins and my mom who’s picky about the dark mauve color she wears loved this lip colour! Paid for it and out in the door, all under 10 minutes! Now that’s Great service!

Love it as always! I never miss a shopping trip to Sephora everytime I visit NYC. I especially look for Tarte, Benefit and Nars. The prices here are quite affordable compared to the Philippines, so yeah, i sort of go crazy. They also offer free makeover so you could choose carefully before purchasing.

**This Review is Specifically for EDWARD who is a Skin Specialist at this Sephora Location**
Yes, I’m a guy, and I’m doing a review for Sephora… I think, regardless of sex, woman or man, don’t we all want to take some pride in our appearance and look and feel good?
I do, and because of that, I have no problems going into a place like Sephora for myself. I need to keep up with a good skin regiment, and in the past I had used a number of Kiehl’s products. But recently, I went on a few dates with someone who is doing her Residency for Dermatology, and we spent most of the time talking about skin and skin care, haha.
What I learned, is what I already knew, but also didn’t know. That 70% of skin care is drinking lots of water, good diet and not smoking/​doing drugs. But the other 30% is using the right products — SPF, moisturizers, etc.
What I didn’t know was that some skin care brands that you think are very good, are actually not as good as others — they’re just better marketers, ie, Kiehl’s. So, I decided to make a change as I frankly had gotten tired of using them and seeing little to no results.
So I did a ton of research online and found out that the best eye cream (with scientific results) for fine lines, wrinkles, etc. was Perricone MD. I found that Sephora carried it and went to the Midtown location on 5^th Avenue as I happened to be in the area for a work dinner.
While at the store, I met one of the skin care specialists, Edward. First thing I noticed was how perfect his skin was — I’m not interested in guys, lol, but I do give credit where it’s due, and his was flawless for a guy in his late 30s/​early 40s. I asked him which products he personally used, and the first product he took me to was Perricone MD for the eyes. So, I knew that Edward knew his products. He also recommended a few other products for a daily skin regiment, and when I told him I had used Kiehl’s in the past, he basically said the same thing the dermatologist had told me on my date.
So, I knew I could trust Edward — he wasn’t just another «sales person» at Sephora — this guy knows his stuff. I even told him he should create a website specifically targeting guys for skin care products and how to apply them, etc. Which is the other part most guys don’t know — how and when to apply them. Might be simple for women, but it’s not something our moms or dads teach us growing up, like for girls and makeup, lol.
Anyway, I was really happy I met Edward, took his advice and bought these products, which I’ve been very happy with and noticed a big difference after about two weeks:
— Fresh: Daily Soy Face Cleanser
— Olé Henriksen: Daily Face Moisturizer
— Perricone MD: Daily Firming Eye Cream
— Perricone MD: Weekly Cold Plasma Cream
— Fresh: Rose Weekly Face Mask
And I use a daily sunscreen already — Clarins SPF 50, which he recommended as well.
So, to sum up, there are Many Sephora locations throughout the city, but I HIGHLY RECOMMEND you come to this 5^th Avenue location at 48^th Street and ask for EDWARD — his expertise in Skin Care is impeccable, and he’s especially great for any guys who happen to be reading this… which I imagine is very few, lol.

Worst costumer service ever!!! I waited almost 40 mins trying to reach some of the workers at this location, don’t take me wrong! I love Sephora and it always have what I need but service here it’s awful!!!

Massive selection of make-​up, and free makeovers/​demos if you are into that sort of thing.
The lines to check out can be huge, however, they have started using handheld iphone thingumies to check people out quicker around the store –used this and had my receipt emailed to me, which was much quicker than waiting in line. The staff can be a little abrupt, but mostly because they are busy trying to help 8 zillion people all at once.

Sephora the store had everything I needed.
Sephora’s customer service in this location leaves something to be desired.
I circled the store at least 3 times and the same clerk looked directly at me and never offered help. Finally when I was about to leave I asked her where the Smashbox selection was located… she silently showed me and walked away after I thanked her.
Then I found a lipstick I was interested in and asked the same person about some colors that appeared to be out of stock. She looked in the drawers and found what i was looking for, grabbed what I needed but didn’t restock the display. ummmm ok?
Would go again if I am in the area but only because its Sephora.

I’m a girly girl. I love shopping for makeup. As a VIB at Sephora I love to rack up points! I have my standards: Anastasia Beverly Hills brow wiz, urban decay setting spray, Becca highlight powder… ok ok the lists goes on. The staff know their products! I am happy that I can ask someone for a product and they are informed. I’m not a fan of blank stares when you should know your products! No blank stares here and the truth, if they don’t like product they tell you and if possible offer an alternative. Oh… and it doesn’t hurt when they give you compliments on your own makeup ;) Well laid out store it is very easy to navigate.

Such a beautiful store! I was visiting NYC from California and had to buy a few skin care items I forgot back home. I’m so glad I went in went in to this location! The consultants were very friendly and ready to answer any question I may have had. I already knew exactly what I wanted so I got in and out quickly without them trying to up sell me on products I don’t need.

This location isn’t the best…
The Good: ROBERT! Thanks, boo! We matched my skintone in a Cover FX foundation. He gave me a little tip and I love his attitude. If I found him at the beginning of my visit, I would have rated it better. And I was so happy they were giving out Fresh soy cleanser for bday gifts. I forgot I used to love this product.
The Bad: They were out of the shade I needed in above-​referenced foundation. :-(
The Ugly: I find some stores in tourist destinations to be subpar — perhaps due to heavy foot traffic. I regularly make visits to Sephora whenever I’m back in the U.S. and I did not feel the least bit helped in the skincare section this time — the associate practically skipped over me to help someone else. So I helped myself to Tatcha’s rice exfoliator. Seriously… a must buy ladies.

I just want to thank Jaye Riddick for a wonderful service! He is so nice and knowledgeable. I went to Sephora to learn how to do an everyday, natural make-​up look and, I was so happy and satisfied with everything he taught me. I hardly wear make-​up, so he taught me which brush to use, how to apply foundation, blush, etc. He gave me the best tips, and he was so funny too! I didn’t get bored all through out the make-​up session. I went straight to DMV to update my photo. Lol! Thank you Jaye! You’re awesome!

This store location is beautiful! As someone who has shopped for makeup in a lot of places, there really is a difference in shopping in a place that is not only clean and well organized, but a truly beautiful and pleasant experience. The service in the store is exactly my preference — you are greeted when entering but the associates hang back a little to let you shop. I was checked out by Aldiana who was so pleasant and knowledgeable — she made my return and purchase very easy. I look forward to returning to the store and I’m glad its so close to my work!

Horrible experience today terry and Sarah were looking at me from behind making fun of I don’t know exactly what terry was very unprofessional as well as Sarah I’m not sure what was the problem but the kept going to each other and laughing ! I usually work with Robert everything I go he’s the best and because he was doing what he does best he couldn’t assist me also jasmin took over on what I need it and she was very helpful the only reason I would keep going back isn’t because of the relationship that I have with Robert as a consultant but this experience was very unprofessional and very childish ! Not happy with it at all

This place is makeup and beauty lovers’ playground — what can make it even better you ask? Answer: Actual knowledgeable associates with willingness to help you find exactly what you need! I came in to exchange a product I purchased at a JCPenny Sephora location near my neighborhood. Absentmindedly forgetting I was told they were unable to accept my return at a stand alone Sephora location, I made my way in here. The store was really happening, and all their beauty specialist assisting customers. Made my way to register with the new products I needed, pulled out my receipt and remembered then it was from JCPenny. I told her I was turned away at another Sephora location and she made me aware that any Sephora could absolutely accept a return from a JCPenny Sephora. She quickly assured me there was no problem with having made my purchase at JCPenny and was certain to be able to process the exchange. This was music to my ears since I’ve been carrying this product everywhere wanting to exchange it. She was very very apologetic about my previous encounter and happily resolved my issue and restored my experience. The product I went to get was the amazing Sephora lip stain (3). This item had been out of stock all throughout my neighboring locations. Here, the counter was fully stocked! as were most of their items displayed.
Great store, fast moving lines and A+ service… Glad I stopped in here!

This is a beautiful Sephora. The building is just spectacular. The assortment of brands in this store is also very good.
The customer service is hit or miss. Sometimes it is great, sometimes it is so so.

Great place near Times Square and they have various selection and choices for makeup, skin care, fragrance, body and hair products!

This is my favorite sephora location. I was recommended a few products that I have continued to use for years! Before I commit to buying sometime, I always run my questions by several different associates to see how varied their responses would be and what I’ve gotten was consistent responses /​product recommendations to be the same.
There was a manager there that taught me the best way to make my eyes pop and I adore her for sharing these beauty tips w me because I’ve always received compliments on how great my eyes look.

Ein entzückender Laden. Mein Lieblings-​Sephora überhaupt. Hier gibt es Makeup, Körperpflege, Parfüm, Haarpflege, Geschenke
Die Ladeneinrichtung, das Gebäude und die fantastische Lage — unschlagbar.