Sergio Limpopo

George is amazing. His haircut and color skills are the best I’ve ever had. I come in looking crazy and he makes me into a supermodel. Love him!

Ugh– so turned off by this place.
Took me 4 days of calling to finally make an appointment — phone just rings and rings.
Less than 2 hours before scheduled appointment I get a voicemail from a strange 646 number (not the salon’s number) stating that several stylists didn’t show up for work and that my appointment is pushed back an hour. I texted back stating that the new appointment time is fine.
Had trouble finding the salon and called salon number to get help with directions (FYI Lifebooker and it seems even Unilocal have the wrong address for this place — apparently it’s 34 East 39^th Street) and same guy who left me the voicemail answered and was rude from the start. Conversation in a nutshell:
Me: Hi, I have an appointment today but I’m having some trouble finding your salon. I was wondering if you could help me.
Him: When was your appointment?
Me: 4:30
Him: Well, you aren’t here on time and you didn’t call so we won’t be able to do your hair today, okay?
Me: Umm, I’m the one you called and changed my appointment from 3:30 to 4:30… I’m late because I’ve been walking around trying to find your salon… It’s 4:45 right now.
Him: Yes, it’s almost 5 and my stylist left 10 minutes ago, we thought you weren’t coming in because you didn’t respond when we changed your appointment so we cannot do your hair today, okay?
Me: No, it’s not okay, I did respond to you with a text saying that 4:30 was fine… I responded to the 646 number you called me on.
Him: Our salon doesn’t get texts.
Me: You didn’t call me from your salon number, you called me from a 646 number which I assumed was your cell phone… you don’t get texts?
Him: We called you from our salon 212 number.
Me: I’m looking at it right now… (read off 646 number from screen)… is that your number?
Him: Uh. well… we must not have seen the text but my stylist left 10 minutes ago so there is no one here to do your hair. You can reschedule for another day.
Seriously? In the freezing, windy city I’m standing on the block where this alleged salon is and being treated this way?
C’mon man… Work on your people skills. I’m sorry none of your stylists showed up for work today but don’t take it out on a paying customer who travelled across Manhattan after a hard day at work and just wanted to get her hair done.
And do us all a favor and update your address on the internet when you change locations.

I strongly recommend. The price was very reasonable with the Loot from Lifebooker and the Keratin treatment definitely smoothed out my African-​American hair.

Sergio is fantastic. Got a full head of highlights (blond), cut (short) and keratin. Everything came out absolutely beautiful. The highlights are perfection. I honestly can’t remember when I’ve been this happy leaving a salon. And the pricing was so reasonable. I’ll be going back and back and back!

Love this man! Speed hair!!! Sergio gave my long hair a partial highlight and blow out in less than an hour. I repeat, less than one hour! Looked good too! I didn’t feel pampered, but that’s not what I am looking for. I want quality highlights that don’t require a 3 – 4 hour weekend commitment. This is my new salon!

Best Keratin treatment I’ve ever had. Got the 4 hour treatment at a very reasonable price — no up charges for long hair, thick hair, etc. And you can get a reasonable price without needing to buy from Lifebooker.
Going back for my second treatment tomorrow.
There’s no better place to go! Trust me! I’ve been getting Keratin treatments since they first came out.

I bought a Lifebooker for a Keratin treatment from this salon. They had just moved locations so I was confused where to go at first. I called and the receptionist texted me the updated address promptly. Luckily the new location was right around the corner from the old so it was no big deal.
I was never in the old salon, but the new setup is really nice! Super clean and quiet with an urban design. The owner did my treatment and was friendly and super quick doing the process! I was in and out within one hour which is exactly what I wanted! I got the three day Rejuvenol treatment which is supposed to be the same strength as the 24 hour version just with the added hassle of having to wait three days until you wash. I felt that it lasted approximately 3 months since I was careful not to wash unnecessarily and only went in the ocean towards the end of the three months with gobs of conditioner slathered on first.
Overall, it was a great experience and I am going back again to try the 24 hour version this time!

This salon and its owners should not still be in business. They managed to ruin my hair, insult me and then refuse me any further service. DON’T WASTE YOUR HARD EARNED $$.

I have been coming to Sergio Limpopo for 12+ years and I absolutely LOVE it. Serge does my highlights/​cut every 3 – 4 months and I leave there feeling like I’m in some hair commercial — happy, bouncy and beautiful. His price for highlights/​cut/​glaze are literally unbeatable… I had tried a spot on the UES once for a last minute «beauty emergency» and paid double for something that I didn’t meet my standards. I don’t understand these negative reviews — it seems to all stem from lifebooker so I’d suggest not using lifebooker?! How hard is it to pick up the phone and speak to the salon directly people? I love Serge and I love Limpopo. When I move out of state I plan to literally fly to NYC to see Serge for my highlights.

I got highlights and a blowout. I like the way my hair came out and I was in and out of the place in 45 minutes.

Service was good but the keratin does not work. I had a lifebooker voucher and had to pay extra for the 24hr formula, I left it for over 48 hr and after 2 weeks my hair was frizzy again. Do not recommend.

Well…3 stars because I got an ok blowout. What i disliked was the price! i called before to ask how much it would be for my Blowout. (I dont have long hair) and i was charged twice the amount i was told by phone. NOT COOL!

I have been a loyal customer for years, buying lifebooker vouchers repeatedly every 3 months like clockwork. Paying full price for other services, and even recommending friends. I cannot believe that I continue to come here with such nasty non accommodating owners. I have repeatedly had difficulties using my lifebooker vouchers being told that I cannot request a stylist, being told they would not extend my voucher’s expiration date for even one day when my stylist who I have been going to for more than 5 years has been out on maternity leave, being told that I needed a hard copy of my voucher for hem to honor it etc. the list goes on and on
My advice is to not get involved with this dishonest company

Bless Julie that woman is a SCIENTIST.

This is my go-​to for keratin treatments. Quick, efficient, and on the cheaper side. Go see Julie!

Been going here for years for their keratin treatment using the promos from lifebooker. Their stylists that do the treatment are quick and get the job done. I never had any issues with their work, whether I get the wash and go or 24 hour treatment. If i point out a problem area like fine cowlicks that never stay down, and they’d make sure to treat those areas with extra care etc. The location is great as well. Entrance is a bit hard to find at first (it’s on E42nd in a doorman office building). The main issue here is bait and switch process you have to fight, each and every time. No matter what you chose on lifebooker, even when it directly states which treatment you’re paying for, they try to convince you that you actually paid for the 3 day one. I expect this hussle and the attitude of seeing what they can get away with in these type of salons and in general when using promos. But after a while this becomes out of hand. Especially when they specifically tell you which treatment you’re buying, you come to the girl at the front and she says ok. You confirm it with her because you’re used to the drama. You wait, get in the stylists chair, and then have to argue with the front desk girl about what you paid for as if the conversation 10 minutes ago didn’t happen. Even better when you buy more than one deal at once. That’s the worst. No matter what you make her write to note your particular package, it will be an issue next time you come in. If I was haggling them to get something for nothing, I’d understand. But when you actually paid extra for the wash and go or 24 hour one, then have to sit there and fight for getting what you paid for, you feel like an idiot and it’s definitely an insult to a person who is honest. The last few times I went there and this happened, my stylist suggested I start buying through the salon directly because they always run deals and it should come out to be the same price. I took that into consideration but still had a left over deal with the salon so never tried it that way.
It’s just too much stress for no reason. For now, I am trying other salons all over the city doing the same exact thing for the same exact price, but with zero stress and drama. Sorry Limpopo.

Not too nice inside but service was great and my cut was amazing! definitely going back

I wish I could give this place ZERO STARS
I had 2 bad experiences here and 1 is totally unacceptable…
I bought a 2-​pack Keratin deal from Lifebooker…
First… the actual Keratin treatment they do here is terrible… It’s some spray solution that hardly works. I left it in my hair for over 2 days and even still my hair wasn’t as smooth and frizz-​free as all other treatments I’ve got done. My immediate results were what my 4 month old results looked like with other treatments.
But I still had the 2^nd treatment so why not just use it just use it sooner… well…
Second… This time it took forever just to get an appointment… And when I finally did I had to arrange to leave work early because they aren’t open on the weekends. Come the day of my appointment they call me during the day to confirm the appointment but I was in meetings all day and unable to answer or return the call until I was headed out for the appointment… so when I called what did they tell me… they cancelled my appointment!!! Why in the world would you cancel my appointment! Assume I’m coming and if I don’t show then hit me with a non-​cancellation fee or something.
So I explained to them I’ve been trying to get an appt forever, I finally did and had to arrange to leave work early, and how the voucher was expiring… so if they can’t fit me in today (which is really annoying bc I arranged with work to leave early and I dont have the luxury to do that all the time), then they should extend the voucher expiration and get this… they said NO I didn’t answer the phone or call back in time. And the reception girl was a rude nasty person.
So overall — quality and customer service — this place is a BIG FAT ZERO!
Believe all the 1-​STARS you read!!!

I have JIG JAG HAIR!!!
I don’t think I really have to say more.
The service was nice and the stylist who was cutting my hair seemed like he knew what he was doing. After the blow out the ends looked even and I walked out feeling great.
HOWEVER,
the next day when I went to style my hair I noticed that some parts were much longer than others (no, they were not layered). Other people saw the back of my hair and said it was completely uneven and jig jagged.
I thought I was getting a deal but now I have to find a new person to fix my hair.

I bought a deal from Bloomspot for a «Brazilian Keratin Treatment + Haircut» — seems this salon is basically in business to do these «deals» — Groupon, etc.
When I got to salon, receptionist was very friendly and took my jacket. I was shampooed and introduced to Julie — nothing but great things to say about Julie — she is friendly and got right to work. Not too chatty, but has a pleasant demeanor and explained everything very well to me, as it was my first time.
My appt was at 5 and I was walking out by 6, and I have very long, thick hair — so they are very quick, but I feel Julie was thorough as well. Just a fast worker.
I give it three stars because I have two major issues with this place —
1) The basic deal was 99, or for 119, you could add a «haircut» (their words not mine). When I called to make the appt, the receptionist said «well, it’s not really a full haircut, just a trim» — ok fair enough. Can’t ask for too much for $ 20, but a trim would be nice.
When Julie was explaining the treatment, I inquired if the «trim» would be after. She said, «Well, it’s not so much a trim as just making sure there are no longer pieces once it’s straightened». Turns out there were about 3 pieces of hair that needed to be trimmed. I asked her to trim my bangs, and she told me she thought they looked fine (even though I had done a major hack job on them in between salon appts)
So issue #1 — save your $ 20. She literally clipped her scissors 2 – 3 times. Could’ve done that at home.
2) This is a big one — The treatment is supposed to be formaldehyde-​free. However, She wore a gas mask (!!!) and I was asked to hold a towel over my nose and mouth while she was putting the spray on my hair and while she was blow drying. From what I’ve researched online, the only time you need to do that is when there are formaldehyde fumes present. I really doubt that they are using formaldehyde-​free products, especially as they’re running a Groupon deal factory in there. As it was my first time, I didn’t question this until later so I didn’t get to ask her.
Overall, the treatment turned out great and I’ve gotten tons of compliments. Would probably go back, if I got another discounted deal, but wouldnt pay full price.