Silvercar

Seamless experience from start to finish. As instructed on the app, I texted when I was ten minutes away from the pickup location and was met right on time with the car. The man who brought the car was professional and took the time to explain the interface of the car and provide basic information regarding E-​ZPass usage (you only get charged the tolls you incur vs other car rental companies that also charge a per day rate for using E-​ZPass) and gas. The car drove very smoothly. Really enjoyed having wifi, Sirius and Bluetooth capability as part of the rental. I got a discount on my first time rental so this was by far the best choice, considering it would’ve cost me more to rent a very basic car from one of those big car rental agencies. The checkout process took less than a minute.
I like that the app allows me to book the car and also automatically shows me my upcoming reservation and other instructions for the wifi and Bluetooth.

Love the short/​no wait and the app. Hope that other car rental companies follow suit and make check-​in/​check-​out process a breeze.

Sounds good on paper but they’re missing the most basic of services when you rent a car — INSURANCE.
They let you book and pay for full coverage on the website but when you show up to pick up your car they let you know you’re not covered for 3^rd party damage — the only thing you really need coverage for and let you know it’s because they’re only here temporarily and it’s a long process to apply for that type of insurance so they simply don’t offer it.
Way to do launching a luxury rental offering without the most basic of services. FAIL.