Smashburger

This is my go to spot for lunch for a great burger or grilled chicken sandwich. The chicken fingers aren’t that great but everything else including the fries are awesome. And to top it all off they have serve beer.

I am not a huge fan of burgers but when I have the cravings — these burgers are good. The service is awesome. I always do the survey in the bottom of the receipt to get the free fries. haha.

They make hamburgers. Smashburger has been on my to do list for a while since I’ve heard good things. It’s definitely better than your traditional chain restaurant but for a place that specializes in burgers it’s just meh. Smashing a patty doesn’t do it any good and it’s kind of their whole deal. Combine the skinny patty with skinny fries (I loathe skinny fries) and it leaves a bit to be desired.
The service was fast and I’d go again if I was hankering for a burger and there weren’t any other options around, but there are a lot of better burger joints out there.

3.5 stars
Personally, I think Smashburger is OK. From my experience, the burgers were a hit or miss. I ordered the «Classic Smash» during my 1^st visit here last year and I remembered that it was a really good burger. It was a moist burger and there’s a lot of toppings in the Classic Smash burger (i.e. tomato, red onion, pickles, cheese, etc). Recently, I tried the «Avocado Club» and the «Crispy Chicken.» I though the burger for the avocado club was dry that day and I didn’t enjoy the burger that much. The crispy chicken was good and it was big piece of chicken too but there wasn’t that much mayo in the sandwich. I also have tried the «Smash fries» before too and I really liked it. Love the rosemary and garlic flavor.
I never dined-​in here since it’s always crowded during lunch hours so I just bring my food back to the office. I would only comeback if I get coupons.
NOTE: Sign-​up for their email list so you can get info updates or coupons.

I ordered a Cobb salad today. And having worked at smashburger before. What I got was nothing like what I remembered. I also called ahead but whoever took my ordered messed it up so I had to wait another 15 minutes just to get it. Really not happy

Came here months ago with the boyfriend. Hated it. Oh my God. We live down the block and wanted to stop here before going to the movies. Not sure why we didn’t walk one more block to Bareburger?!
The service was horrific place was dead and we waiting 30+ minutes for our food! And then when the food did come only my burger came out and his wasn’t done yet… why the hell would you bring mind out before his?
The food was terrible burgers were small and the avocado was the shittiest portion I had ever seen.
Do not come here.

For a busy day/​long line, they were pretty efficient. Had the crispy chicken classic cobb salad and was somewhat satisfied. I was better off getting a burger with fries.

I have a love hate relationship with this place. Its like every couple orders I get the incorrect order or make. I went in and ordered a avacodo club. Again I noticed the manager Daniel making the sandwiches. My sandwich was created with no avocados. I just paid $ 9 do a sandwich and didn’t get the 2^nd most important ingredient. That’s why I was just ordering fries for a while and even that would be incorrect or not cooked completely.
Don’t even bother. Go to barebugers instead.
I quit SMASH…
I’m breaking up with Smash
Your bean burger is not tasty
Your fries are too greasy
You record the wrong order of fries
Sometime your fries are undercooked or too dry
And when I crave chicken, you don’t nail my sandwich

After work yesterday, I went to Smashburger to redeem code for a free side received after taking its online survey. I ordered plain fries and Classic Smash Burger.
Its fries are stringy, a bit hard to bite and slightly greasy. I didn’t enjoy it but ate them cuz I was starving. Fries didn’t taste or look salted so I immediately sprinkled salt. unfortunately, the salt doesn’t adhere to the fries. Maybe the fries were waiting in a warming station vs fresh-​made fries: o (Next time, I’ll squeeze ketchup on top first & then sprinkle salt — the salt will adhere to ketchup — I’ll find it tastier then.
Classic Smash Burger is perfectly seasoned and DELICIOUS. The burger is salted. Just the right amount of Smash sauce and slices of pickle. I sprinkled pepper on the cheddar cheese slice before assembling the burger.
I did notice my burger meat was pink in the center. Staff/​Order taker should ask «medium or well, etc» when customer places order. Note to self: Remember to tell Order Taker how cooked I want the burger patty.
Lastly, a restroom is located in the back.

Smash burger has brought its solid line up of fast casual burgers downtown. The couple times I’ve wandered up here after work there hasn’t been much of a line or audience. Compared with locations further uptown or in Brooklyn, it’s a relaxing dining experience.
This is fast food, so any divergence from other locations would be something negative to report. Thankfully there’s none of that here. Expect to pay about 40% more than an at an equivalent McDonald’s and get something about 100% more tasty.
For me Smashburger is the perfect balance between quality ingredients, a reasonable price and a low time commitment. It’s a perfect indulgence.
As someone who works in Bowling Green and bemoans the general lack of satisfying lunch options, I only wish we had something even closer to the office. Although eating this more than once a month would probably be a mistake.

Smash es una cadena nueva de hamburguesas en USA que hace poco leí es una de las franquicias que más está creciendo, de hecho, cada vez aparecen más por todos lados. Apunta a un producto más premium que las cadenas tradicionales. Usan carne «fresh, never frozen» y arman la hamburguesa en la plancha en el momento, tiran una bola de carne picada y la aplastan hasta darle forma de burger (de ahi viene el nombre smashburger, smash por «aplastar»). Los locales siempre son tirando a chicos y lindos y modernos como este en particular. Pedis en la caja, pero te llevan el pedido a la mesa. La hamburguesa es sabrosa, pero no supera a mi preferida Five Guys. Las papas son muy muy finitas, salen crocantes. Muy buenos los milkshakes, salen bien espesos a la usanza americana y usan helados Haagen-​Dasz o como se escriba.

Not all Smashburgers are created equal. I am a big Smashburger fan, when it comes to fast-​food burger joints. This one isn’t as good as some others that I’ve been to. First off, I think the establishment has undergone some cook changes because the last two times I’ve been here, the food has taken a bit long to come out and the place hasn’t been busy. The first time, my chicken club sandwich came out with no avocado and I had gotten takeout so was sorely disappointed when I opened it. The second time, my chicken didn’t have a great consistency. I ordered the Cobb salad for the first time and it was pretty good. They put a piece of flattened chicken on the salad and it tasted quite good (though because of the salt content, I was thirsty afterward).
The service was good for the most part and they had offered a coupon for a free entrée on a next visit. One time, though, there was a bored young woman at the counter who proceeded to disappear in the back and lost a customer because of that. They seem to have good intentions overall but need some improvements.

The service is almost overwhelmingly nice, but the food is sort of underwhelming. None of their beef-​burgers are particularly good, but I really like their crispy chicken sandwich and the black-​bean burger. Milkshakes are definitely not my thing, but their fried vegetables and sweet potato fries are pretty good, although I think their sauces are kind of bad, particularly the Ranch.

I think I may forever be a fan of Smashburger!
Who doesn’t like olive oil and rosemary on their fries? Or the option to make any burger a chicken sandwich? Or the thought of being healthy by ordering the most non-​healthy salad? Or even better drinking a milkshake that’s so thick you can’t even put a knife through it? Exactly! Smashburger fills that empty void where the grease, fat, cheese, mayo, flavorful fattening foods go. IDC what anyone says this place is just good for you. This location is fast and the staff overwhelms you with generosity. I also appreciate Smashburger for their deals. Extra points to the cashier that allowed me to redeem my *free side with an entrée* deal even though I didn’t print it out.
Who would’ve ever thought my 100^th review would be dedicated to one of my favorite fast food burger spots? :-)

Love this spot
love their burgers
love their regular fries
love the service
free milkshake on your birthday: DONT play with my emotions… :)
I honestly have a little addiction for this spot. the flavors in the meat and how thin it is makes all sooo good. Check It out.

I found myself around my old stomping grounds (Financial District) and decided to treat myself to Smash Burger after a friend from Jersey would always rant and rave about this place and now its here in NY.
Anyhow, on to the review. I go in like a kid in a candy store staring at the menu and confused about what to get. I opt for the plain burger (lettuce, tomato, red onions and some sort of sauce) and regular fries. After ordering, I noticed a bunch of angry patrons because I unintentionally skipped the whole line. I did not realize there is only one line against the wall, don’t make the same mistake.
I make it back to my office and find out the fries are shoe string, not a favorite of mine, but they will do. The bun of the burger was not so great either (egg bun). The meal served it’s purpose, but overall my expectations were not met. I will give this place another chance and maybe my experience will be more eventful next time.

A bit pricier than most burger joints but imagine the extra few bucks as tip. The service is that good!
— Friendly cashiers and staff that clean up your trays and trash when you’re complete.
— fresh as heck burger, so juicy, my bun was wonderfully soaked. Fresh toppings, pretty lay out, and cooked to a medium rare perfection!
— man the fries were good too! A bit oily but so fragrant and classy, you completely forget you’re at a burger joint.
— love how they have all these honest tea fountain drinks too
Would I come back? Yep. And willing to pay the extra bucks too!
Great experience, nice staff, and delicious food. Add to that how the wait wasn’t anything worth complaining over.
In this part of town, a nice reminder how a fast food place can get it done right.

So I knew that Smashburger made a nice burger but recently I discovered that they also make a realllly nice chicken sandwich. I ordered up a fried chicken breast on a chipotle bun w/​goat cheese*, bacon, lettuce and bbq. Chicken cost about a $ 1 more than burgers do but was more than worth the cost — there was great crunch on the chicken and the cutlet was a lot larger than I expected — it was bigger than the bun!
This particular Smashburger is really cozy, especially at lunchtime… be forewarned. And there aren’t a lot of seating options — a bunch of 6-​person tables, so if you’re dining by yourself or w/​a friend be prepared to share a table.
Service was excellent though. Gal who took my order made sure to read it back to me before swiping my card. Always appreciate those who double check.
Quality burgers, quality chicken sandwiches, quality spot. I won’t hesitate to stop back in for lunch.
* if you want cheese on your chicken sandwich it’s going to cost you an extra 70 cents. I’m not sure why they charge extra for the chicken and not the burgers but they do.

Every time when I passed by this location in FiDi, I see a line of people waiting. So today I decided to see what the fuss was about. I went in and I ordered quickly. Wonderful! The interior décor looked inviting. Great!
I got my order about 2 minutes later. I ordered the black bean avocado burger.
Honestly, I was a bit disappointed. I hoped to take a bite out of a juicy burger. But this burger tasted a bit dry. It didn’t have much taste to it. It tasted like someone placed the burger under a heat lamp just to keep it warm. That doesn’t sound appealing. For 6.99 plus tax, I hoped it would taste a bit better. The avocado looked too little and flimsy. Not enough ranch dressing.
As a vegetarian I hoped to taste a tasty black bean burger. I suppose I tricked myself into thinking it would taste good. But it fell short.
I guess we can’t all have our dreams come true.

How should I sum up smash burger? It’s definitely not as good as Shake Shack but it’s definitely better than McDonald’s. The price reflects that as well. I would compare it to Five Guys, but I’d say it’s slightly higher due to their extensive choice of buns and fresh ingredients.
No it doesn’t taste like your average fast food, everything was pretty fresh and made on the spot. I liked their spin on stack onions, better than onion rings, it’s almost like a deconstructed blooming onion. It was crispy and not overly greasy. Surprisingly I preferred it dipped in ketchup than the special sauce it came with. Forgot to ask what it was. But it was some sort of mayo and it was light orange if that helps.
My avocado club was decent, big chunks of avocado. Patty was somewhat thick. I recommend getting a brioche bun, it was soft and it tastes better than the standard sesame seed buns.
This location offers sit down and take out. There’s plenty of staff that caters to their customers. I could see this place being a popular lunch spot.

Okay, free burgers and crazy long line to get said free burgers and people getting denied burgers, etc, aside, Smashburger, as a chain, delivers solid burgers with exceptional customer service. I would gladly pay for one if I was having a burger craving.
As a chain, you’d expect Smashburger to have crappy service like most other chains do. Here, that is most definitely not the case. Everyone that works here from the people out front to the kitchen staff are extremely nice and helpful. The store is also very clean (well, it is brand spanking new, after all). I was lucky enough to have experienced Smashburger a day before it opened thanks to a nice Unilocal event.
The mushroom truffle burger is seriously to DIE for. The egg bun that a lot of their burgers come on is soft, buttery, and not overpowering for the burger. You can really taste the truffle in the burger and the mushrooms and cheese complement the whole thing very well. This was amazing.
Also notable is their crispy on the outside, soft on the inside sweet potato fries. During our event, these things were flying out of the kitchen like nobody’s business. Some of the best sweet potato fries I’ve had, seriously. They get it right.
The mint oreo milkshake and the salted caramel milkshakes were creamy and made with Haagen Daaz!
For a chain burger place, this place is really quite solid.