Smooth Synergy

I purchased their Vita C Mist online and loved it. I expected it to take 4 to 6 weeks since they didn’t offer expedited shipping but it arrived in a few days. The product itself was spectacular — it’s basically a hydration spray.
I went back and purchased a gift certificate for a birthday gift for someone I work with who lives by them. She ended up getting the eyelash extensions and they looked great on her.
Needless to say, I’m a big fan of this place.

Scheduling/​front desk was pretty disorganized but the actual appointments I had went well

I went to Smooth Synergy for laser hair removal a few months ago and recently went back for my 3^rd treatment. I was very impressed with the place. Everyone is so knowledgable and they really cater to their clients. The space is absolutely beautiful and they are extremely friendly and don’t put on any airs. They seem to specialize in many different treatments. I met Dr George who is the medical director. He is awesome! So funny makes you feel at ease and very caring. He is now my doctor too! I highly recommend this place. You will thank me.

I’m a big fan of this place so far for it’s facials and staff! The girl did lovely extractions and my face was minimally red. I was ready for camera two days after with fabulous skin.
Also, I’m an avid laser hair removal junkie and had a consultation with this place. They use a top of the line laser hair removal system called Candela Laser. They have competitive pricing and genuinely want their customers to be happy. If I didn’t already have a laser package with another location this would be my goto place for laser.
The facial was a 4 star facial due to lack of music in the room but I am giving this Medspa a fifth star because the staff is genuine, it’s spotless, pricing is competitive and they use the best equipment.
In the future I’ll get some fill done with the doctor and post pics.
This place is worth a shot!

Too expensive, unskilled staff, poor work! Don’t waste your time. There are tons of other places with qualified individuals and reasonable rates compared to whatever services Smooth Synergy offers. I didn’t like the service. Eek!!!

The massage itself was ok, but not great. The main thing that bugged me was that I paid for an hour long massage but it was only 45 minutes because we started so late. Also, the rooms are so incredibly tiny that the masseuse can hardly get around the table, so you’re constantly shifting around trying to let him/​her squeeze by.

Several friends of mine are patients of Dr. George Liakeas, and I was gifted a facial at Smooth Synergy and LOVED it! Knowing My friends’ standards & Dr Liakeas renowned reputation– I was rather excited to visit Smooth Synergy.
Upon arriving the staff was welcoming and courteous, attending to Me quickly and efficiently. There was a lot of construction going on outside during My visit and the aesthetician worked very diligently to accommodate My personal comfort level. She adjusted the lighting, fragrance of the room and the sound to My liking– so that the ‘hustle and bustle’ of the big apple didn’t interfere with the treatment I was receiving.
The aesthetician took her time with Me making sure I understood the procedure and products she was using. I REALLY appreciated the fact that her GENUINE concern was the health and current condition of My skin and not trying to ‘up sell’ Me on over priced products. As a avid spa goer, not only is the ‘up sell’ tacky– it completely ruins the relaxation and spa experience.
When I had questions about various treatments and procedures that the aesthetician was not qualified to answer, she humbly brought in Dr George to explain. I appreciated that… a LOT.
Smooth Synergy wasn’t what I expected as a spa experience. It was more. I LOVE the fact there is a medical office there. The staff feels very sincere in mindset of ‘total healing’ rather than «putting a band aid over it» theory. Having access to a Dr of that caliber is important to Me. The staff was beyond friendly, even when they had a swamped waiting room of customers. All in all it was a great experience. One of the best facials I’ve gotten. My skin was glowing and radiant for 2 weeks after. Truly a lovely gift.
I’ll definitely return!

I received a Groupon for a Signature Facial. The Staff was very friendly. Marina was very nice answering all my skin concerns and making recommendations.
The rooms where a bit small. However it wasn’t a issue. They soothing music but my at ease.

I guess I should have been tipped off by the fact that they had an appt available day-​of after work…
I used a Living Social deal for a signature facial so I’m not sure if the fact that I was getting a discounted service made a difference in my experience. It’s much more a medical office than a spa and the aesthetician was very pushy trying to get me to upgrade to other services or buy products. The whole time. Not very relaxing. Won’t go back.

I’m not sure if I’m an easier grader than others or I just got lucky at Smooth Synergy. I think it was ok. I was there with a coupon. They have morning hours on Saturday which is always a huge plus.
Agreed that the choosing of the scents was a bit too much. The room is definitely excessively small. I would suggest either putting up some hangers or getting one of those plastic boxes for under the table or somewhere obvious to the side. The current method is not ideal.
They do use towels and not paper like some of the truly cheap places out there. The bed is comfy and the lighting is perfect, even at 11am in the morning.
The room itself is quite clean and relaxing if you are not claustrophobic. The three stars is because I do think my technician (who did no use gloves) was quite expert. Unlike others, I did not have to tell her there was as problem with primarily my back. She seemed to know to focus in on the parts that were a problem. She was quite strong, though not quite as strong as the guy in Chinatown who I go to in extreme cases.
Overall, I came out very relaxed. Given the range of massages in the city, this puts them right in the middle, hence 3 stars.

I had a good experience here. I bought a buywithme laser deal. I had an appointment with Michelle and she was really sweet the first time I saw her but after that, seemed to not care very much about the appointments — I guess its a coupon thing…
The results were good though so thats nice :)

I had a facial and a massage done here through a groupon.
The physical space is so-​so, but the actual rooms for the services are VERY small and not very nice. You’d think for the price of their regular services that you would actually be in a nice environment. Also, while most places that I have gotten facials and massages at have nice soothing music playing continually to put you at ease, here they have a boombox or something that they turned on during the sessions. As soon as the massage was over, the masseuse turned the music off very abruptly. Nice transition. My biggest complaint, however, was how pushy the woman at the front desk was. As I was checking out, she not only tried to force a $ 1600 package on me, but also rang up three products for me without actually asking if I wanted to purchase them. Get ready for a hard sell if you are going to come here.

it sounds like i must have had the same massage therapist as patricia, because i also went through the painstaking process of picking an oil scent before the massage which seemed like it would never start. i understand wanting to use a pleasurable scent, but there’s no need to make me smell EVERY single option after i already said that i liked 3 different oil blends. i couldn’t tell if it was that specific therapist (i think her name was laura) or if that’s the standard operating protocol of this spa. but if it’s protocol, then this procedure should really occur before the massage while the client is fully clothed, instead of them being uncomfortably propped up on elbows smelling 20+ oil bottles! i’m used to receiving massage on a regular basis anyway, where professional therapists always perform an intake/​consultation with their client beforehand. granted, there was a written intake where i could state chief complaints & areas to avoid (which linda didn’t read anyway since i asked for no abdominal work, yet she started to do anyway). but it’s always nice to speak with your LMT in a professional bedside manner type way to have your likes/​dislikes heard. not even the most popular question «what kind of pressure do you like?»
i gave this two stars, because my therapist was not all that bad. at least she had some talent. her strokes felt good, and my back felt a little better. but the rubber gloves thing was very strange indeed. maybe she had eczema or a cut/​stratch on the hands she was protecting? i was a little peeved too though when she redirected my arms back on the table. when i’m face down i like to hang my arms down instead of keeing them by my side. she promptly moved them back where she wanted them. *ohhh-​kay*. i let that slide because maybe she needed the space to move around the table since that room was so tiny. i don’t know how some chiropractors expect their therapists to work in such a tiny room!

A dear friend of mine purchased a Group-​On voucher for a 60Min Swedish Massage and gave it to me as a gift.
The session started with a long exercise of picking the oil scent. Even after I said I liked Lavender, there was an insistence on having me smell all the available scents! Once we had that determined, the masseuse proceeded to put on a pair of latex rubber gloves stating that she is allergic to the scent that I picked! I have never experienced a rubber glove massage! When the oil starts to draw thin on the skin, the gloves are really awful!

I used a groupon to get a massage at Smooth Synergy, and was not impressed with the experience. The clerk at the front desk gave me three pages of forms to fill out, and the masseuse didn’t even look at them because she walked into the waiting room and said: «Who’s here to get a massage?» Obviously didn’t know my name. She never told me hers either. The room was freezing cold, but soon warmed up with a space heater. It was tinier than the Asian massage rooms and only hooks for your clothes. She had me smell different oils, with no explanation as to why we were doing this. Then my allergies kicked in.
I said «Don’t you have lavendar?»
«No, people keep asking for it, I guess I should tell them to buy some.»
She picked up on my sniffles and suggested something with no fragrance. She said smelling the oils is to see what your body needs at this time. Well she should have told me that or asked in advance if I had allergies.
The massage itself was good. This woman (a tall African-​American) clearly had a technique and knowledge of the body. Afterward, she didn’t bring me a cup of water like they do after most massages I’ve gotten other places, just pointed the way out. I went to the rest room before leaving and saw pee specimens sitting on the counter. Gross. This place is also a doctor’s office for skin treatments. I stood at the check out counter and waited. I asked «Do I owe any additional money?» She said no. «Would you like to make another appointment?
«No thank you,» and I hopped on the elevator, never to return.

the place itself is nice and overall the people are professional and friendly. I’ve been a client for about 8 months for laser hair removal only on my underarms and upper lip. I’ve always done my sessions with Robin. She’s great, very friendly and easy to talk to. it makes the sessions go by quickly. I’ve also never had any issues with her after my treatments. Unfortunately, i had to re-​schedule my last session and was paired up with another person (only because Robin wasn’t available that same week). 5 hours after my session, my upper lips still burn, have dark burn marks and small little bumps!!! I expressed how painful the treatment was, and the aesthician lowered the setting, but i still think it was too high. Tears were actually coming out of my eyes, which she was well aware of. She just kept telling me that it’s because i didn’t put on the numbing cream, which i believed because I normally put it on before treatment. I guess that wasn’t the case, because i now have these burn marks on my upper lip. Hopefully, it will not stay there too long but will have to call the spa in the morninig and complain. First time ever that i’m incredibly upset with this place. If it wasn’t for this particular incident it wouldve received 5 stars. but i do think that clients information are stored on a computer and all aesticians should be able to read it and see specific information on the client. Had she used the same settings as Robin uses, this would have never happened.