Sprint Store

my experience with sprint overall was horrible … at first i wanted to buy a phone in july. i decided on the g4 after they said it comes with an extra battery and extra back cover that are getting shipped to my address, the phone was doing worse than an iphone 3gs… and the battery under half a day lasting… i said fine. after the second battery comes it’s ok. i waited a month and something. and after that i went to their store. what happened .? oh. well you have to make an account on LG and they are gonna be shipping your things… ok… i did that. 3 more weeks nothing… after i asked another store. they explained to me that there is another link address that i have to apply on actually … they send me back to the store i bought the phone from. this guys … well take this number and ask for the link you need… alright … in the mean time the phone was having fail after fail. started freezing. lagging, battery crappy as usual. and finally is not even working anymore since this morning out of nowhere. is not charging is not working dead!!! i am yet to receive the things they promised me in the contract and i have to go back with the broken phone who never worked well