Staples Copy & Print Centers

I just had the worst printing experience ever. They printed my booklet four times because they always made mistakes. They wasted my time and money and still couldn’t get the job done correctly. I would never print there ever again.

i’ve never experienced a more hellish place. printing services are terrible– seriously horrific, trying to get something as simple as 5 copies made of a single 8 ½×11 piece of paper is impossible and they will all look different and bad and you’ll tell them «please just forget about it» but you’ll still have to pay for them even though you’ll just end up throwing them in the trash. the last time i was there the person working yelled «i’m going to kill myself,» which really added to the nightmarish vibe. it always ends up taking forever because it’s way understaffed and I feel very bad for the folks working. i always go there thinking «there’s no way they can mess this up» but it manages to happen every time.

As you can everyone else is petrified too. Looks like they are all forced to work there. They hate their jobs and would ensure they made it miserable for everyone else.

This location is an embarrassment to the Staples brand. Here’s why:
I went in today to do the simplest thing possible: Print ONE copy of a two-​page letter on a color printer, using heavy («resume») stock paper. First, I waited ten minutes while the sole person behind the counter dealt with some UPS drama – the kind that just never seems to end. Okay, fine, it happens. So I asked a floor staffer if they could get someone behind the counter. Answer: «She’s the only one behind the counter.» Thanks, no really, Thanks.
I waited a bit longer. Then I saw a woman who looked like the manager. I asked her the same question. She told me that even if someone DID help me, that I would have to put in the ORDER and come back. What she brilliantly suggested is that I go buy a $ 10 or so package of the paper I want to print on (waiting on another interminable line), then print it myself. Genius, shear genius.
I went and got the paper – but skipped the line, figuring I’d pay for it on my exit. I went to print the doc, and the screen said «Unreadable format, ask clerk for assistance.» For a MS-​word 97 – 04 file? Really?
Game over. I left. This place is a joke – and I’m going to say it always has been, but it’s pretty much the only game in the neighborhood.
STAPLES CORPORATE… Read these reviews!!!

I came back to this Staples again despite my horrible experiences in the past. I came in this time to print one 4×6 photo at the copy & print center to put in a frame. They wasted over half an hour of my time and they could not even resize the picture correctly. First they had me print out a large photo on my own which they originally charged me for (I had them reimburse me at the end). They wanted to resize the picture that was already pixelated and I told them not to because the end result would turn out pixelated. Then they tried to resize it on the computer and they couldn’t figure that out either. I ended up getting on the employee computer for them to try to help. They brought the manager over and even she couldn’t figure it out. In the end I told them that they wasted way too much of my time and I’d like to get reimbursed and be on my way. Even that took them some time. I figured that a place that prints photos for a living would be able to a simple job like printing one photo but I guess that’s too complicated for this staff. To be fair they were trying to be helpful but they weren’t capable. If you need a photo printed, you’re better off even doing it on your printer at home then going to this staples.

Wow. This computer/​printing workstation is a joke. Every single time I go almost none of the computers or printers are working. Don’t bother asking the employees for help. I’m already being charged by the minute on the slowest computer to exist since dial-​up internet but then trying to get the attention of a sales person for help while the meter is running is hopeless. Once you have their attention they will most certainly not help you. The girl behind the counter literally didn’t even turn around to acknowledge I was speaking to her she just shook her head no. I recommend going any but this staples. Good luck.

I cannot figure out what the problem is, but I always leave this store irritated or without what I need. Today, they had no replacement soda stream cartridges and the cashier had no idea when they would have more («maybe like in a week?») I waited in line for ten minutes to find that out, which is a modest line there.
The store is organized and a few workers are friendly and helpful, but on the whole service is indifferent and while they purportedly offer shopping, printing and other services, it’s not easy to use them or get help. I’ve waited 15 minutes to drop a package and get a receipt, at least 15 to pick up a copy job I submitted online and was paid for… and so on. I try to avoid going but they are in the neighborhood and most of the little local shops are closed.

I reviewed this store negatively last year. Went back today: wanted an accordion file but each of the 3 we checked was missing the divider labels. Wanted a recharge bottle for my sodastream (they are a dealer) but now an 0 or 2 tries at finding them in stock.
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TIP: If you are coming to make copies, bring your documents on a flash drive instead of logging into your email when you get there. You’ll have to pay to use their computer.
The systems were having issues during my visit, so there was a very long wait to check out. That being said, many of the associates were working together to try and remedy the issue.
²⁄₅ because I called before coming, and the associate did not tell me I would have to pay to use the computer if I didn’t bring a flash drive. I HAVE flash drives, I just didn’t feel like searching high and low for them! I went to make copies, but ended up buying printer paper and going home instead.

If i could put a ZERO i would… im writing this review late because i actually had bought a computer because mine was brand new and kept getting messed up after i took it to staples. Basically i took my computer to get checked in 2010 it was new never gave me problems. So when i got there i shouldve seen the RED FLAG when the easy tech guy told me we had the same computer and if i used it to burn dvds… he explained how he loved it. Long story short i went back got my Pc days later it was messed up again (needed software reinstalled), went back they gave me a story on how sometimes the computers do that. So i really needed to use it and everything seemed like a dead end so i just went and bought a laptop. Ok so now years later i decide to take a look at it again and when i re installed software, kept getting same problem. The reason why is because he took out my whole DVD Burner from my computer, the cd part never opened and the headphones jack didnt work. If i wouldve noticed right then and there i wouldve done some damage to that man. Im really upset about this but guess what thats who staples hires a bunch of thieves. thee audacity to take something from my computer no wonder it didnt work. I tried calling staples but they never oick uo just BEWARE people Please … They need to hire reliable employees put cameras everywhere or something. unless a manager was involved. I say Beware of ALL staples too because when i bought the new laptop i bought it from 125^st Location a month later messed up (brand new) when i get dell to fix it they old me it was because the parts inside were used!! The employees are obviously switching parts. The manager offered to give me a new one but why would i run the chances of getting one with the same issue after dell fixed mine. So dont buy anything from staples unless its pens and notebooks.

Not really bad. The staff were helpful and the store was super organized.
I found what I needed and was out in 3 mins.

this place is the worse. the employees are so slow and know nothing. the line is always so long to pay. is it that hard to work a cash register that probably is color coded or has pictures? i mean theres always at like two to three workers at the cash register. in theory it should go by quickly but not when each transaction takes 10 minutes! all i wanna buy is a folder and can’t do that without standing in a half an hour line… too bad this is the only staples in the area for certain things. so if you go expect to stay a while.

If I could give this a 0 star, I would. I am currently studying for graduate exams, and I needed to make a manual of sorts (–150 pages). Do you know how much a black-​and-​white copy with a comb binding costs? Apparently, $ 103 (give or take) at Staples. I went to Harlem’s Kinko’s b/​c they charge $ 35 for the same job. Actually, I was able to find an online coupon for Kinko’s, so I ended up paying $ 27, and saved $ 80!

It’s a fairly large Staples with parking on the roof. I’ve seen cheaper office supplies elsewhere so I just go here for printing/​copying. Plus that you can email PDFs and you can just pick it up. Big minus that if it’s not a PDF (e.g. a Word document) they will charge upwards of $ 2 for a single page for «formatting» and though they claim that copies are 11 cents (both on signs all over the store and when you ask an employee), it’s actually 12 cents.