Sugar Hill Soaps

Got their voucher on Amazon Local. Appointments are only available on Tuesdays for the 3-​hour voucher, but don’t worry if that’s an inconvenient day for you. They won’t show up anyway. I had to give them my credit card number to schedule the service. They say they charge sales tax. I am going to review that credit card statement and if I see a charge from them, I am going to dispute it. I am also going to report the card stolen.
Interesting, I posted this review of Sugar Hill Soaps Eco Cleaning Services, and they changed their name. I got a message from the owner telling me to stop making fake accounts, calling me Denise Cooper. I assume this message has been retracted, possibly the owner actually bothered to look at my profile. Nope, I’m not Denise Cooper. I imagine they are referring to the unsatisfied customer of 8÷19÷2014, but unfortunately this was a completely separate incident. Happily, Amazon is on my side and my refund has already been processed. Just affirms what I thought. I left a 3-​star review for MyClean and the owner offered to send someone out to get whatever was missed. I leave a 1-​star review for Sugar Hill Soaps Eco Cleaning Services and the owner changes the company name and accuses me of being another person.

I just asked the woman from Sugar Hill Soaps to leave my apartment. First she was 15 minutes late. When I called the number on the confirmation email I was greeted with poor customer service. The next 15 minutes of my 3 hour appointment consisted of her telling me what she wouldn’t do.
I have a small apartment and I only need my kitchen and bathroom cleaned. I am not sure what she was going to do for three hours. I admit that I didn’t read the Amazon voucher that refrigerator cleaning was extra but it said nothing about cabinets. I will clean my own apartment for the next hour rather deal someone rude.
I get that she is trying to run a business but poor customer service is not the way to go.

Sugar Hill Soaps did a great job of cleaning our apartment. I had let things go too long, but when I came home after they’d been here everything felt good, smelled good, looked great. Thanks!