Thank you Reeshad and Ali for going above and beyond to help me fix my device and reducing my phone bill. I went to location 45ST on 3RD Avenue Tmobile.(Horrible Horrible Horrible location) Robbed me took $ 200, never give me a receipt and added accessories to my bill which I never received and still paying for them. Reeshad fixed my bill, he spent 2 hours on the phone and old amount reduced. I highly recommend him, he is professional and knowledgeable. Been coming by him for 2 years and he give me his personal number and reply to my text.
Paola A.
Évaluation du lieu : 2 Worcester, MA
While I was given a store credit for waiting for almost an hour to upgrade my phone I found the staff to be unprofessional.
Diana T.
Évaluation du lieu : 5 Manhattan, NY
Excellent customer service! Reeshad is the best customer assistant in the store. Very knowledgeable, calm and pleasant person. The whole process of switching from Verizon to Tmobile was a breeze. Thank you!
Munish D.
Évaluation du lieu : 1 San Francisco, CA
Really dishonest — I called earlier because I needed to secure an unlocked Nexus 6 for work and the sales associate told me he had one in store, but when I ran over he refused to sell it to me because I didn’t need a plan(I already am a T-mobile customer with an existing plan btw). He said«I only have one, I can’t sell it to you without a plan.» Shouldn’t claim to have unlocked devices for sale if they truly don’t. Disappointing behavior to expect from T-mobile.
Pui Shan H.
Évaluation du lieu : 5 Manhattan, NY
Thanks for your help Claressa and your co workers. Your store is the best. I could see all the customers were very happy when they walked out. Good team spirit! I had a wonderful experience!
Reeshad A.
Évaluation du lieu : 5 SOUTH RICHMOND HILL, NY
Best location to visit ask for Reeshad!!! He Solve your problem’s and is the best at what he does.