The Custom Shop Inc

I’ve been to many customs shops in NYC and by far they’re the best! Their work is amazing and they go far and beyond to ensure a permanent solution.
Will is my favorite (ask for him) very professional and very helpful, he «will» not just help diagnose an issue but always give multiple options which can help anyone gage and spend around their price range. To be honest all the staff are very helpful, they come from a place of your best interest and does not try to make a extra buck at your expense which is refreshing.
I come here for any and all issues with my C300, it has always cost me significantly less then the competitors for again. a permanent fix!
Highly recommended! This place will not disappoint!

So I was following The Custom Shop on Instagram for some time. After being pretty much screwed over by another shop out of state I was on the hunt looking for a legitimate shop. Called a few shops and found one an hour away. Basically wasted my time going there.
I finally decided to give these guys a call. Brett answered all my questions and was really down to help me out. Went to the shop on my day off and got great vibes. Loved the layout of the shop. Both J and Brett were really cool!
They checked my car out and told me what needs to be done. The part was ordered and I took the car when I had a chance.
I can finally say I found a shop that has exceptional customer service. The Custom Shop has been great to deal with.
For anyone who’s looking for a legitimate shop with great people and great work, look no further !
Thanks again guys.

The Custom Shop has been nothing but Great to me ! One of the best customer service ever ! You want your car done beautiful and done the right way go to the custom shop ! Everytime i go their to get my car fixed they really take care of me and they are very nice. They are honest about everything they will not take advantage of you like every other shop. Thank you for being the best ! Skm

These guys are outstanding in their customer service, knowledge, quality, and care they give to your vehicle… Looking for a shop to do something so simple to a complete custom job — look no further they never disappoint

The custom shop is the very best, they have worked on 5 of my cars and 3 motorcycles, 2006 Bmw X5, 2006 Porsche cayenne S, 2010 Audi A4, 2008 VW R32 & Now they just building 2015 Subaru STI Perrin full exhaust, COBB Down-​pipe, PERRIN equal length headers with Perrin up-​pipe, they all work 100% and you will leave with a big smile on your face, they have done HID kits on all my motorcycle and friends motorcycles, they also have done JL audio custom box and door speakers. zero complaints and zero problem. Thanks to all the guys from THE CUSTOM SHOP we will do more business as soon i get my next project.

This place is a diamond in the rough! I can’t say enough about the shop and mechanics so I’ll simply state that workmanship is perfection, the men are polite, the work is done in a timely manner, and I am so happy to have found them. Thanks fellas and I’ll tell everyone I know about you.
God bless,
Ellen V.

After searching forever in NYC for a top of the line auto/​custom shop I came here. Immediately I was greeted with excellent customer service and a very knowledgeable staff. The best part is they didn’t rush any of the work (Most shops do poor jobs just to get you out the door faster & take your money). They took their time to make sure everything was perfect and the way I wanted it. Being in NYC normally you don’t trust people with your car, since there are A LOT of shady shops, shops that rip you off and/​or treat you like a number, but this shop they reviewed every item of what they did and the best part is no run-​around games like other shops, it was complete transparency. I needed a part for my car’s suspension when it was near closing time. They actually went above and beyond to get that part for my car, so the work would be perfect! Also you should check out some of the cars that they customized, some of the best work that I’ve seen. I would STRONGLY recommend this place if you want to do some customization to your vehicle or if your in need of parts for your vehicle.

These guys are LEGIT. Best shop in NYC.

I only came here to get a photo inspection. I moved to New York and my insurance required that I get pictures taken of my car. After leaving one inspection site and being told to wait a couple hours and to put my there «there» (with no indication of where), I left and came here. Sometimes I feel out of place in shops like this but this place was awesome. So welcoming, super friendly, and helped me out in just a few seconds! Wish they did more than just body work or I would take my car there for everything!

I’ve owned my 2014 Jeep JK for a year and half and got the bug to lift it. It seemed like there were no reputable 4×4 shops in NYC. I searched all the forums and looked all over the Internet and kept coming up empty. I finally e-​mailed The Custom Shop and got a reply from Will minutes later. Will took the time to walk me through the lift process and help me sort out my options. I visited the shop and everyone was friendly and helpful and seemed to care that I make the right decision choosing the parts I was installing. Working in the automotive field I’ve come to expect the worst, but these guys clearly put customer service above all else. The shop installed a 2″ AEV lift along with wheels and bigger tires. The work was great and every promise made was fulfilled. I would definitely recommend you check the shop out and would not hesitate to bring my car back for future mods.

the staff is attentive, informative, and very knowledgable on all things related to cars. The young owners are great to hang out with & you immediately feel welcome once you pull up. I wouldn’t want to get my car work done anywhere else. Their attention to detail is impeccable & I look forward to bringing my car back to get further custom work done.

My husband has been a loyal customer since Day 1. The staff is absolutely amazing with great and professional customer service. They are very detailed and passionate with their custom work as it obviously shows on my husbands Jeep.

I searched for what feels like forever for a custom shop to take my brand new jk to get some mods done. Every review was 100% true. These guys are incredible. Super friendly and professional. They helped me with any questions I had and gave me their honest opinion on equipment and how to build my jk up. I couldn’t be happier with everything they hooked me up with. I got matte powder coated wheels, back up camera, signal lights and interior lighting. all done in timely fashion and its great work!!! Super nice guys and great service… I’ll be back for more.

I went in to upgrade my head and fog lights and left with much more than a great looking car. I was thoroughly impressed with the shop and more importantly the staff. The level of professionalism displayed by everyone made me feel welcomed and appreciated. The quality of work and time it took to complete was on point. If your looking to upgrade your ride with quality workmanship this is the place to go!

Great guys! I had a suspension refresh done here on my e30 bmw. All the work was done in a timely/​professional manner and at a great price. I certainly recommend them for any upgrades or repairs your car needs. A+

I love this place really professionals and great customer services like no other one. Believe me you would never wastes your money with these guys… Definitely
they know what are they doing not bull shit and bla bla like other places!!!

love this place! took both my VW mk4’s here. Multiple workers here own VWs so they know there dubs! and if your a VW owner u know what a pain they can be. Did beautiful work, and when something went wrong they fixed it no problem. They are all very nice and costumer service is great! I will probably be here all summer doing all my work with these guys.

I’ve had a number of jobs done here on my brand new mini from tinting to lowering and colour coding. These guys do a great job and always make sure I’m happy with the work before I leave. Will use again and would recommend to anyone who asks.

These guys are professionals ! Take into consideration, I’m into customer service and these guys is the epitome of great customer service. Went here for a photo inspection for my insurance company and they were very accommodating.

Came here today to upgrade my brakes and I was impressed by the quality of the service I was provided with! Great service at great prices, and they were prompt too! My car was done the same day! They work work on all cars and offer a very welcoming environment to all. I will definitely be coming back!