The Gannon Funeral Home

I recently used Gannon funeral home after my mom died, and while they were competent they weren’t all that great at customer service. I understand that picking up and transporting bodies must be a horrible job, it’s hard work and your surrounded by grieving people. But still, the two guys that came to get my mom were not very friendly or sympathetic. The next day when I went to the offices of the funeral home, I found the same attitude from the owner. He wasn’t mean, just not friendly. At one point, I started to cry and he just ignored it.
In addition, they took longer than they said they would to cremate my mom, and I had to call twice to get the ashes sent to me. During the second call, they said they would overnight the «cremains» but there was no apology for the delay.

Steve Baxter was wonderful. There were several glitches in making the arrangements and he handled them all beautifully. Most of all he was kind, caring and exceptionally responsive to our needs. I would high recommend them.