The Salty Paw

We used to live around this area and loved it here! Dogs love to go to the groomers here. Their sales ladies are also super nice and super helpful! Love their products also. We came back here just so our friend can also buy one of the leashes they sell here (that our dog uses) ! Definitely recommend to people in this neighborhood!

A small pet boutique down by FiDi. A good amount of supplies that you are looking for is here. Though it is very expensive for typical pet store supplies you can buy online for cheaper. I guess that is the price you pay for Manhattan

This place has always been amazing, but they just comped a whole bath/​tidy up for a homeless dog that we were helping to clean up — they’re truly awesome and really care about their clients and pups in general.
A great place — top notch grooming.

This was my first visit and it certainly won’t be my last! The groomer (apologies — I am horrible with names and forgot hers already) did a fantastic job on my Maltese and I will be more than happy to bring my Morkie in as well when it’s his turn for «spa day»! Also, the front desk associate/​receptionist/​greeter was a sweetheart and a half, providing superior customer service both on the phone and in person. Quick note — SALTY is a solid half hour walk from my Battery Park apt. and there are other groomers within a few block radius of my home, but it’s well worth the trip. Second note — If you’re looking to kill time, the staff at the Paris Café next door is amazing. I had my other dog with me and they were beyond accommodating, cutting his chicken into small pieces, filling up a water bowl and even checking in to see if he was enjoying his meal! :) What a treat to find small two business owners in one day that embraced both compassion and courtesy!

My two golden retrievers were recently groomed here, and I was very pleased with the results. It was my first time at Salty Paw, and they made me feel at ease. They were very attentive to the dogs’ needs and what I was looking to get. On top of that, my dogs absolutely loved it there and now wait in front of their door every morning when I walk them past Salty Paw! We will definitely be back :)

Took my golden doodle there months ago. I very carefully stated that his ear are very sensitive and they should be careful!
A day later my dog had a sever ears infection that took two vet visits and a week of hell for my baby! They took no responsibility and acted like nothing happy.
Needless to say if they have no time because they are overbooked they have no issue in just shaving all the fur!!!
Lastly my dog never cried before when I leave him. Only time after his haircut there. You can make your own conclusions!

Omg! I cannot say enough good things about The Salty Paw! I just brought my dog here for the first time yesterday for a full groom, and she has never looked so good! Audi (hope I spelled that right!) did an excellent job handling my timid rescue dog, usually a nervous wreck when I pick her up from the groomer she was smiling ear to ear and fully of happy energy! The cut he gave her was incredible, super even and really precise. The store is adorable, everything was really clean and the owner, Amanda, is super friendly and knowledgable, giving me great recommendations for vets and trainers in the area. A full groom for my dog ended up at $ 85 before tip etc, which is the best price I’ve found in the area. We will definitely be back!

I’m a sucker for canine ice cream, and the friendly staff in this tiny but packed space plus a Unilocal checkin offer added to the visit.

The salty paw is the only place I will take my two toy poodles! I’ve tried several groomers and this ones the best. One of my toys had very fine hair and May and the rest of the groom staff were able to make his coat look very full and healthy. I take them every few months and they are very timely and considerate of my requests. My dogs love everyone there so I never have to worry about them. Definitely the best groom spa and store in NYC!

We’ve come three times total over the course of a year for grooming.
The first time was glorious. He was perfect, and we had finally found our go-​to place!
The second time, we had a guy (whose name escapes me), as May was out. The shave was too close and uneven. Our dog looked nearly hairless, and his skin was all red and inflamed! Needless to say, he didn’t enjoy it, but we sighed and figured maybe the guy was new. The first visit was so great, we thought maybe this was a one time thing.
The third and last time we went was awful. We had May, and they clipped him a few times, breaking skin. One was RIGHT below the tear duct of his eye, one was on his paw, and one on his belly. I was furious. Once we got him home, I noticed dried blood under his paws, and another nick on his chin/​neck. They hadn’t said there were any issues, no comments or apologies were given to us. My dog was terrified, shaking, and I felt so bad that we’d brought him back.
I’m disappointed, shocked, and regretful we brought our dog here.

I really refrained from writing a review for this place, mainly because my whole ordeal with Salty Paw, their manager and owner Amanda, was so emotionally tolling, exhausting and aggravating. But after 8 months since the terrible grooming experience, my pomeranian is left with a permanently damaged coat without any growth since grooming here. Everybody that knows my dog from before is shocked at how he looks and how he’s looked for so long without any growth except random pieces of fur. Encouraged by nearly everyone, I as well feel it is important for anyone that loves their dog should know what happened.
They not only shaved Onyx (yes, he WAS an all black dog) down to almost skin, they also burned his hind leg with the hot buzzer. Thankfully, right before I came to the Salty Paw, Onyx had a check up where my vet fully inspected his coat for ticks and fleas and also examined his hind legs for joint issues. He was in perfect condition with a beautiful fluffy black coat. My vet (who was once also a groomer) advised me never to shave down a pomeranian’s fur as it may cause irreversible damage. I came to Salty Paw based on the good reviews and when speaking to their groomer, I specifically told them I wanted a bear cut but the hair must be no shorter than 1 inch. I leave and 45m later, I receive a phone call from Salty Paw’s manager who called me in a panic saying that Onyx had a pre-​existing rash on his leg/​butt region that they «discovered when shaving down his matted coat» and that I come there immediately. But — clearly, that is impossible as i JUST came from a vet visit where my dog’s entire coat and hind legs were fully inspected. There was so much to this day that I can’t go into detail, if anyone wants to know, I have a 4 page letter from my vet explaining everything that happened in the office pre-​grooming and post-​grooming. The manager even called my vet and left a voicemail yelling at her for telling me that my dog didn’t have the rash and that it was razor burn! (I have a recording of that as well — too bad I can’t post that for you guys!).
Bottom line — the Salty Paw’s manager and owner claimed that my dog’s coat was matted and the rash was there, or could have been there from my dog peeing on himself. I’m sorry but if you look at these photos — anybody with half a brain can see that urine would not cause a rash like that PLUS my 5yr old dog doesn’t pee on himself. He’s very well trained and did NOT have a matted coat. They refused to take any accountability in what they did to my dog and kept insisting on a skin biopsy on an inflamed area or else they will not cover the medical costs. BUT after a letter from my vet who basically stated how cruel that would be — Amanda finally agreed to pay the next day (but not without a long and exhausting defensive stand from her that none of this was their fault!). This was an unbelievable nightmare and can you imagine someone not holding responsibility for hurting your pet? incredible really. After the injury, my dog had to wear a cone for a full week, get a few shots and was put on medication for over a week.
But the permanent damage is what is really traumatizing. My dog’s name doesn’t even fit him anymore and his beautiful coat is no longer there. Go at your own risk. I wouldn’t be surprised at them blaming every bad haircut on matting (which I’ve seen in a few reviews) but luckily I had my vet see Onyx right before to verify Onyx’s beautiful coat and skin with NO rash. It seems that a lot of these reviews are for the store and or dog baths. BEWARE!

Love the Salty Paw! Great store and May the groomer is the best! Always makes my Schnauzer Lily look her best!

There are a couple things I miss about NYC after moving to California and May, the groomer, is one of them!
She is by far the best. I recently moved to California and am looking for a groomer and NO ONE compares!!! I don’t like anyone because I compare them to how cute and fuzzy my pup looked after a visit to Salty Paw with May. No one can make my dog look like you did even if I show them pictures. It’s very frustrating. May you are really gifted and my dog was never afraid to go back to you after each grooming so that tells me how well she was treated while being groomed.
Let me know if you have plans to move to California!

I don’t live in NY, but, felt the need to comment on how much I LOVE Salty Paw! I first experienced the Salty Paw when visiting my sister who lives in the city. It is such a fantastic spot for any dog or cat owner… they carry a great variety of items that you won’t find in larger chain stores. When I decided to purchase another dog bed for my aging Great Dane, I immediately contacted Amanda, the owner. She and Janet worked closely with me via phone and Internet to select the perfect bed!!! I highly recommend Salty Paw for top notch quality items and service!

Very friendly staff and I loved the groomer. Everyone there is so personable. The boutique has everything you could possible need for your dog. I was able to get a next day grooming appt for my two dogs. They were finished in a little over one hour and came out looking and smelling great. We will defiantly be going back and I highly recommend The Salty Paw!

UNPROFESSIONAL!
My dog has been to Salty Paw numerous times. Not sure why today was any different. I brought him in a few minutes before his 2pm appointment. The groomer started to examine his fur and told me she didn’t have time to give him a proper haircut because he required some de-​matting. So I asked if she could just cut it short and she said NO, that even cutting it short would require de-​matting and that today was just too busy so she couldn’t do it.
Is that normal? I made an appointment and now I was being turned away because my dog required a little extra time? Because they over-​booked and now they were unable to accommodate the extra work?
Never again. They wasted my time and now they’ve lost a customer.

I was able to get an appointment for the next day. Walked over to the Seaport that is making a come back from Sandy and looking very charming!
Great service, my poo’s haircut looked great and he left licking the groomer and wagging his tail which NEVER happens! Price is reasonable. $ 85 for my 20lb long haired cavapoo to get a bath, cut/​style and all that other stuff. Oh and he left smelling like blueberries :) instead of some french musky spray other groomers put on him. This will be my new go to groomer!

I hate to do this because I don’t remember his name, but the Asian man who grooms cats is the best. Not only does he do an excellent, thorough job, the cats leave HAPPY. It’s the worst feeling in the world to drop off your baby for grooming and pick up a frightened, shaking kitty. He keeps the cats very calm and comfortable and their haircuts are on point. I think this might be the Vidal Sassoon of cat grooming.
Plus, they give you a discount on your first visit!
Also, interesting to read the review on the dog with the cut peeper. My cat got groomed elsewhere because they were booked and when she left she had a broken tail. These things happen but the other groomer refused to refund it and called me a liar and some other choice words that Unilocal would flag. For this reason, I encourage more people to go to The Salty Paw. That is how a business handles hiccups. They are great here and I can’t wait to have them fix my kitties once they’re all healed up.

Pet goodies?! Check-​in offer for 10% off retail?! Yep, dragged my boyfriend into this store.
This five-​star review is mainly because of two things. First, the blonde woman behind the counter was so helpful and had a great sense of humor. Secondly, this is the only pet grooming store I have ever been to that did not smell. I am still in shock that a pet grooming place could smell so good.
Cute little toys/​treats for dogs AND cats.

Finally a place that knows how to groom the Maltese breed! They even have a look book so you can choose from a bunch of pictures to help explain what style you are going for. I’m kind of a visual gal so I found this to be quite helpful. There were lots of pictures in the book so I’m sure they have many other breeds of dogs covered in there too.
They do all the fancy schmancy stuff that I like here, like facial scrubs to help with tear staining and nice smelling shampoos and conditioners. They put Blondie’s hair in a ponytail like Pebbles and this last time they put a feather in it so she reminds me of a little flapper puppy from the 1920s. They also have a doggy day care but I haven’t tried that out yet so I can’t comment, but judging from their Facebook profile, it seems like a fun and quaint place to socialize your dog.