Tribeca Skin Center

Front desk people here are rude, abrasive, and incompetent. It’s sad because the dermatologists themselves are actually good! Going to the Dr. already isn’t an exciting thing to do but when you walk in and are met with three smug faces who are obviously unhappy with their jobs it makes the whole experience of going back really not appealing. Tribeca skin care doctors, do yourselves a favor and hire front desk people who are friendly and helpful or at least can fake it.

Been going there for almost two years now and thinking of finding a new place. I go there for injections and usually I get to see my doctor for ONE minute. I always feel rushed, I probably spent more time taking off and putting on clothes than been treated. I am fortunate to have pretty decent insurance, otherwise I’d never want to leave a credit on file.

Dr will not call to fill prescriptions. They want you to come in. That would be reasonable if they ever had available appointments.
Staff that answers the phone is rude. They suggest you call in the morning to see if they have any cancellations. After doing this 3 days I asked for them to ask the Dr if they could just fill my prescription. They said that’s the ‘law of the land’ and suggested that I find another practice, when I asked what I should do.
They clearly don’t care about their patience, they just want your money.
Stay away!
And some advice to TriBeCa Skin Center, find a new front office staff.

All right, updating again more than a year later. Those lasers I got from Dr. Parikh for my rosacea were great. Yes, it is a little painful and I was a little red after, but I went out the same night and, oh my goodness, my skin has been so much better ever since. In the past, my skin would just flare up all of a sudden. I would go to the bathroom, catch sight of myself in the mirror (bright red!), and be in tears. I would search myself. Was it something I ate? Was I sitting to close to the heater? Could it be my laptop? And then, after the redness subsided, these little bumps would show up – bumps that looked like pimples except that they would take months to clear. And so, every time I would have a flare-​up, I would freak out and my husband would say «But you’re not *that* red,» and I would say «No, but it’s the bumps! They’ll never clear!» The whole thing was very stressful. I couldn’t exercise, I couldn’t go out in the wind, or the sun, or be in the heat, or drink too much, or eat spicy food. It’s not a life.
But now all that’s all over. I did the lifestyle stuff Dr. Parikh said to do (drinking a lot of water, drinking less coffee, consuming less sugar — but mainly it’s the water) and I did the lasers one time ($ 500) and everything changed. No flare-​ups at all.
Fast-​forward to a year later and my skin is so much better, but I decide that I should go in again. It wasn’t because I had been experiencing flare-​ups, but there was the permanent redness that comes from the broken capillaries that are rosacea. It’s basically impossible to get them all in one go, so I was expecting that. The fact that I didn’t do it sooner (like six weeks after my first appointment, which was when I would have been able to go per Dr. Parikh’s instructions) is a testament to how great the treatment was. (Also, I was pregnant before and just being cautious about everything.)
In conclusion, if you are suffering from rosacea, and possibly if you are suffering from some other skin ailment, I cannot recommend Dr. Parikh highly enough. I was once a person who was naturally adverse to western medicine and would go see kooky hippie dietitians for this kind of thing. I would wonder «What does it all mean? Is the redness of my skin the expression of a deep-​seated anger that I have yet to acknowledge?» All that kind of stuff. I would also see facialists, who were absolutely certain of what I needed to do (and were wrong, FYI) and sold products that cost hundreds of dollars. And then, finally, I went to see a real doctor. Four of them, actually. I saw three dermatologists at NYU, and I saw a great allergist (Ellen Buchbinder), and THEN I finally saw Dr. Parikh, who fixed me right up. So please, learn from my experience. Especially if you are suffering from rosacea. Stop torturing yourself and beating yourself up about what you might have done to make yourself red that day and get yourself some real help.
Oh, and the best things for your skin are Cetaphil face wash and Vanicream moisturizer (which I pile on like a mask now). Both are available at most drugstores.
Good luck!

This is a great facility. I was able to schedule a quick appointment. They are up front about their fees (reasonable).
Dr. Parikh took the time to answer all of my questions and possesses an affable demeanor.

The male receptionist was very rude. I called in earlier to make an appointment and I wasn’t told to fill in any form prior to my visit. And so he kept me waiting on purpose as some sort of ‘punishment’ I guess. Then I was consulted by the dermatologist who recommended that I stick to my current dermatologist. Literally, all she did was turn me away and I was billed $ 30 for copay. Great.

I had been having some uncharacteristic breakouts for the last 6 – 7 months, and after trying several products with no results and I decided to turn to professional help. I picked TSC based on (mostly) positive Unilocal reviews and proximity to my apartment and am really disappointed with the decision.
Pros: office space is cool, a trendy sort of loft feel. People at the front desk/​on the phone were very nice.
Cons: yikes-​first of all the office is only open M-​F during normal work hours, so I had to leave work to be able to come. Waited almost 45 mins after being put in a room by a nurse, honestly thought they forgot about me. Finally after I went to the front desk to ask how much longer Dr. Parikh saw me. I explained my situation and he didn’t ask very many questions, and without asking leaned over and wiped my makeup off with his bare hands (gasp) which I was horrified by, I hate people touching my face and I had a dinner right after my appointment. He then recommended I use an antibiotic gel and see a facialist. Gave me the number of their in-​house facialist who was $ 165 a session and again, only there during normal work hours M-​F. I don’t know how anyone with a job goes to this place, honestly.
The next day I noticed my card had been charged $ 50, which I was never informed of nor did I authorize. I called the office and the receptionist said it was a copay-​fine, but can you even legally charge someone’s card without authorization?
Fast forward two weeks and my skin is a MESS, the only thing I changed was incorporating the gel he prescribed. I was slammed at work and didn’t have 2 hours to dedicate to going back in, so I called the office and spoke to the receptionist who said Dr. Parikh was unavailable but could call me the next afternoon. Next afternoon I get a call from the same girl who gave me a message from the Dr. to stop using the gel (no shit) and to go buy natural products from Whole Foods instead. WTF? I thought she was kidding at first-​why on earth am I paying for healthcare when I’m given one rx and then they say «ok, didn’t work, you’re on your own!» I’m sure I was brushed aside because I didn’t go back in and give another unauthorized $ 50 copay, but I was so irritated by the lack of care. (Also if you have ever tried to navigate the health/​beauty room at WF you know how overwhelming it is!)
Would not recommend this practice to anyone and am now in search of a new derm.

Now that I have gotten treatment from another dermatologist, and my skin is looking much better, I am certain that I wasted my time and money going to TriBeCa Skin Center.

Dr. Parikh took the time to walk me through cleaning my injured toe which was missing my toenail after a fall during my travels. I thought this place was very clean, and people were very professional.

I am incredibly upset from the service — I guess dermatologist are not held up to the «we are here to help people» oath. It is all about the money–
I am under a lot of stress and my acne is flaring up from new job interviews right now. I work in fashion so appearance IS very important. I was not allowed to be seen today from an over sight on their side with my insurance.
I can not believe my Dr. would have allowed this — but again it is all about the money. I find this behavior gross and an insult as a patient who needed care.

I had an appointment with a doctor here, but when I made it, the receptionist said the name too fast for me to catch.
I think it’s because her name is Dr. Kil (pronounced kill). Anyway, aside from the funnily awful and unfortunate and inappropriate name for a doctor, she was way too brief with me. I think she spent about 45 seconds in the room, including greeting me, the new patient, diagnosing me with a bacterial infection, writing and kind-​of explaining how to use the rx. Was I contagious? Would I need a note to stay home? How long do I stay on the antibiotics? I left confused and flustered, shooed out of the office.
Her bedside manner wasn’t the best, which is fine I suppose, but I just didn’t feel I got the attention and time that I deserved as a patient.
Additionally, I don’t care for the office’s policy of keeping your credit card on file. I’ve gotten my information stolen many times from doctor’s offices, and having another piece of information like this makes me uneasy. Especially since I only noticed that they charged me because I checked my bank statement.
Maybe this is the way most offices are going now, but I prefer getting a bill in the mail. If the office doesn’t trust their patients to pay their bills, I’m not sure I can trust the office, you know what I mean?
Not a fan.

My doctor there (Dr Leo) is always very nice and seems knowledgeable. It’s a bit annoying that she insists on prescribing expensive branded medication when I’ve had equal experience with the generics of the same medicines (sometimes I have to call in and ask them to re-​send a prescription for the generic). I know Drs get kickbacks for prescribing these needlessly expensive drugs, and this practice bothers me.
My real gripe is with the staff who are incredibly rude and unhelpful. For example, last time I was there they tried to charge me $ 25 for my copay. I told them I know the copay is $ 20, and they said yeah they saw one place said $ 20 and another $ 25 so they figured they would just charge me $ 25 (!!!). I had another experience where I tried to get a prescription refilled on the website, which claims a 24 hour turnaround. After almost 48 hours had passed, I called to follow up and they gave me a hassle and claimed I had only just sent it in. Stuff like that, every time. Disrespectful.

I am a bit confused by the reviews because I had a pleasant experience here, though admittedly, I only had one appointment. I came to Tribeca Skin Center on the recommendation of a colleague. I booked a «mole check» to get a feel for him and the office. Dr. Parikh took his time asking me what was bothering me, beyond checking for cancer. Since I was having a breakout, he did a cortisone shot on the spot, gave me a solution for my melasma and a treatment for acne. I asked about Botox or peels, and he said I wasn’t ready yet. I really appreciated his patience and restraint and my skin is looking much better.

Awaiting response re non transparent billing.

This place is awful. I went in to get a consultation for under eye circles. Not terribly noticeable to anyone except myself but they bothered me nonetheless. After consulting with Dr. Kil, she suggested V Beam. I googled it and couldn’t find much info about V Beam fixing under eye circles. It’s meant to fix veins and rosacea.
I had several questions about it and at one point, the doctor said I just shouldn’t do it if I was that nervous. UM, I’m allowed to ask questions as a patient. It had nothing to do with nerves. In fact, you should ask questions. Rude.
Nonetheless (stupidly on my part I’ll admit) I went ahead with the procedure b/​c the doctor ASSURED me it does work on under eye circles. I look EXACTLY the same. Not one iota of difference. Obviously I’m pissed and they refuse to do refund me or even give me a credit. They offered me free touch ups. What is that going to do seeing as the circles weren’t fixed in the first place?
My guess is that they recommend the V Beam laser to people so that people who are squeamish about using fillers have an option. It’s a money making racket and completely dishonest.

Do yourself a favor and never go here, they’re completely scamming people with Medicaid, by balance billing and making it a requirement to put a credit card on file with them, which is illegal. Not only are they scamming, but completely rude, the reviews of this place are mostly fake, especially the good ones.

TOTAL BOTCH JOB ON MY SURGERY AND DOCTOR KIL REFUSES TO CALL ME!
After visiting Tribeca Skin Center for a standard dermatologist checkup, I gained confidence in the facility to properly perform two small excisions on a very visible part of my arm. I scheduled the excisions with Dr Kil, and they seemed to go smoothly. I had concerns about the healing of the wound based on how the sutures were tied (too tightly), but of course had to wait until they were removed and healed to know for sure. I returned for suture removal, and waited 1 hour and 45 minutes for what took all of 2 minutes of suture removal. My concerns remained, but I still had a good amount of healing to do. 8 months later, I contacted the office who insisted I had to come in for another 2 visits (just like the first time) to review and then schedule the excision. I instead went to a new dermatologist who assessed the scars and expressed concerns with how the procedure was performed. I wanted to discuss this issue with Dr. Kil to give her the benefit of explanation, and made an appointment for this and a new procedure in the event that she felt it was something that could easily be resolved.
On the day of my appointment, I got stuck in rush hour traffic and contacted the office repeatedly to let them know I was terribly sorry but running late. I received a call from the office as I pulled up to the building (20 minutes late) to let them know that Dr. Kil can’t take my appointment, and I will be assessed a cancellation fee. I explain that I am literally downstairs and am told Dr. Kil «doesn’t care, (I’m) her last appointment of the day and she can’t wait.» I insist to speak to Dr. Kil and was told she is unavailable (how? Isn’t she available for my appointment time that I booked or are they running 1 hour and 45 minutes late again?). I request her to call me back. Never got a call back from her.
I get a call from ‘Michael’ 2 weeks after the debacle to tell me that I’ll be charged a cancellation fee. He cut me off repeatedly and tells me ‘he doesn’t have time to go back and forth’ with me about what happened that day. I asked him if Dr. Kil is planning on contacting me and he says there is no note of that whatsoever. This place is a total nightmare! READ THE OTHER NEGATIVE REVIEWS — SOME OF THE POSITIVE ONES ARE FAKE!
On a positive note, my new dermatologist is wonderful, has a qualified surgeon on-​site, and offers a much more upscale experience for his patients.

I have been battling acne for about seven years, before coming to the Tribeca Skin Center. I had tried everything and now after coming here for about nine months my skin is flawless. I do realize this is mostly to do with starting Accutane, but Dr. Parikh was the first dermatologist to ask about my family history of acne and incorporate that into the treatment plan.
The front desk staff was great about rescheduling appointments and dealing with the paperwork Accutane requires.

I absolutely love that they have incorporated online technology into their work. To be a new patient, you can go fill out the paperwork online instead of having to do this in their office. Only been here twice but I saw Dr. Erin Kil. She identified the issues I was having right away and things have improved as a result.

Front desk is the most rude I’ve ever experienced at a doctor’s office. Hands down.
Went early to see Dr. Rao. Waiting room is empty. Front desk said possible but not guaranteed to see doc early.
An hour passes and I ask again, guy flips a switch and raises voice at me stating I came early (really? I wasn’t aware) and doctor isn’t even here yet…
Couldn’t have just said this in the first place, asshole?