Tropical Plants and Orchids

Came here looking for some greenery to brighten up our apartment during the winter months. The store itself is very warm to accommodate the plants so be prepared to feel the heat if you come during the colder months! I liked the display of succulents in the front of the store, especially the terrariums, but could not easily find any prices listed for anything.
I asked one employee who either did not want to help me or did not understand me and then asked another one who it seemed like just made up random prices for the plants. While I’m sure negotiating for prices might be part of this store’s business model, without any sort of anchor I immediately felt like I was going to be taken advantage of. Additionally, when walking around, the back of the store with the larger potted plants was blocked off by an employee who had taken several off the shelf and placed them in the aisle.
Maybe we hit the store on an off day, but, nothing about this experience made me feel like I needed to come back, except the cute succulent display, which I would need to get prices from other stores to feel comfortable that I wasn’t getting ripped off.

Pretty solid shop. They have an assortment of different plants from flowers and large potted plants to succulents and bamboo. The prearranged terrariums were a little inflated in price but looked nice. The staff was helpful in answer basic questions but not much beyond that.

I spent $ 3000 on planters and $ 1500 on boxwood from AK, the owner at this place. The owner agreed to plant the boxwood and deliver to my terrace. He also assured me he would drill holes in the painters to assure proper drainage. All was delivered and seemed fine. 3 weeks later the boxwood started to brown. I called AK and he said since it was summer I needed to make sure I watered considerably twice a week. So we did. In a couple more weeks half the boxwood were completely burnt out and brown. I called again and said that I have been following all care and he needed to replace the plants as maybe they were infested. He ordered more plants and on the day of delivery he HAD THE NERVE TO CALL ME FOR MY CREDIT CARD. I told him he was nuts and I would never do business with him again. He didn’t seem to care. I had a gardener down the block come take a look and after doing so he realized Tropical had never put holes in the planters. By watering we were actually killing the plants. Not to worry, my attorney is filing a claim against AK. He is a complete CROOK.

I placed a last minute order for orchids to decorate tables at a wedding, and they did a fantastic job, from choosing beautiful plants to potting them and delivering all of the flowers to the event, at a very reasonable price.

Tropical is the best shop on 28^th Street they have nice orchid and plants they are very good people I shop here almost 10 years

For Christmas I needed Poinsettias for the chapel of our church to be delivered on Christmas Eve. I had lost my wonderful farmer from the Green Market as it had become to expensive for him to raise poinsettias and they were always wonderful! I was at a loss! Tropical was recommended to me by another vendor i use for my greens in the chapel. I stopped by the shop, got the information i needed, placed my order three weeks ahead by email, received confirming email of the order and … Christmas eve am, the MOST BEAUTIFUL poinsettias arrived at our chapel, not only timely, but in perfect condition, full green fresh leaves and beautiful blossoms which really made the space come alive! Now 13 days after the arrival of these plants they are still almost perfect! I could not have been happier! I can’t wait for Easter to place my order for that holiday!

TAKE CARE WITH YOUR PURCHASES from this store!!!
I spent $ 240 on a fiddle leaf ficus — a «special price» only to be offered that day. This plant was large, and suppose to be relatively easy to maintain, so I took them up on the good price for the size.
The plant started dropping leaves within two days of bringing it home! A month later, after extreme attention to proper watering and a humidifier running next to plant constantly, 90% of the leaves had dropped off. After contacting the shop and sending pictures, they offered to «take care of me». I went there a day later and they proceeded to try and sell me another plant for $ 300! So much for taking care of me…
My guess is the plant I bought was right out of a hot house from Florida and the good price was their knowledge that they needed to sell it quickly. EXTREMELY disappointed. TAKE CARE WITH YOUR PURCHASES!

The owner of the store is brash and disrespectful to customers. He stands behind the counter talking on his phone, barely making eye contact with anyone who walks in the store. His flowers are fine, but there are so many other stores on this street that have decent people genuinely trying to help. Don’t even bother with Tropical Plants and Orchids, saying that they are awful would putting it mildly.

Their flowers are fine but the creep they allow to hang outside of their store and sexually harass women is repulsive. Too many other beautiful shops that I can patron in the flower district!

I will no longer shop here for plants or planting supplies.
The store itself is fine. However the owners have chosen to retain an employee who shouts out rude and sexist comments to women who pass by.
This is totally unacceptable and I would suggest going to another nearby store until they can learn to hire and train a civilized staff.

Do not shop here. Their employees enjoy hanging outside the store and harassing women as they walk by. Plenty of other places in the city to buy flowers where they are not creeps

Love this place. Very unassuming but a great selection of orchids.

I have been to Tropical a few times before to buy some small cacti and succulents for our window sills, but they really went above and beyond and customer service for a special gift that I recently ordered.
I came here to buy my mother an azalea topiary for Mother’s Day. They said to call later that week to confirm their color selection and how I would like the topiary potted and wrapped. When I called, they listed each of the available colors, let me pick out which one I wanted, and had it custom-​planted in a lovely cube ceramic vase topped with a bed of moss. they even made sure to give me one that had not bloomed yet so my Mom could watch her topiary flower on her porch over the next few weeks!
When I came in to pick it up, they hand-​wrapped it for me in cellophane and ribbon, and made sure I could safely carry it home on the subway. This is one of the best places in the city to buy plants and flowers, and at very, very affordable prices to boot. After coming here I would never go back to boutique flower shopping. Plus, I love the idea of supporting small businesses with knowledgeable staff that love what they do.

Tropical is probably my favorite store in the plant district (along with its half-​brother, Holiday Foliage)…Great service, nice folks, happy, healthy, lovely plants. They can order stuff in if they don’t have it in stock. Great folks!

There is some stiff competition for the best plant store on the block, but this place comes in close to it’s neighbor.
I got a great pony tail plant here (actually there were three bulbs in one pot) that has grown beautifully.
Lots of cactus and succulents. Less crowded than the store next door, which may make it easier for a novice to pick out plants.