Unleashed by Petco

Wish I knew about this place earlier!
Stopped by today with my puppy to find out about training classes and the staff was so helpful!
I used to buy puppy toys and treats online, reading reviews for reference, and that can really be hit or miss. Dog are just like people and all have different preferences. Some things that work for other pups just don’t for mine. As a result we have too many toys lying around that just aren’t right for her size/​temperament/​taste. So it was priceless to see what my dog thinks before I buy.
The staff also gave really good recommendations and tips. My pup went gaga over the items he picked out as soon as we got home. A lot of time and effort saved!
Oh and there are free sample treats in the front of the store!

This place is so awesome. I wanted to take advantage of the amazing deal petco puts on every weekend at different locations for low cost vaccinations and micro chipping. My boyfriend and I are moving to Chicago tomorrow and we had already used these services at the park slope location for our other cat and had a great experience.
Today I was with my older, lovable snob cat Dahlia (an all white Turkish Angora) and she was not used to trains or dogs so when we got there she promptly shit all over her new carrier. Super embarrassing for both of us. Thankfully everyone, staff and vet care staff were amazing. A huge shout out and thank you goes to Holly for helping me hold my cat down while I shampooed her stinky butt in the sink. She was so sweet to dahlia in her time of need lol. They were ALL so sweet and loving and adoring with her. And the vet and her staff were so kind and gentle with her. It was really a great experience, even though I got cat poop all over me :) Thank you!!!

The staff is was very rude. They were on their phone and didn’t ask if I need help with anything. Worst pet store ever.

Place is always staffed by really nice people. Seems like people really care about animals here. We have come in here and sometimes skipped a trip to the vet by simply asking staff questions and being directed to the right products. I like the fact that they also hold cat adoption days. This is an essential part of the neighborhood.

Great staff, and a very clean store. This is a down-​sized Petco, focused for just dogs and cats. No other pet supplies are featured. Quick check out, and pleasant staff. I prefer to shop here than a regular Petco.

While it is true that this shop is small (relative to your average suburban petco) I did manage to find almost everything that I was looking for.
I give it four stars because the customer service here is great, not only was the staff very friendly and eager to help, but they also provided me with a lot of good advice for my puppy.
I also really enjoyed their Doggy-​tag-​engraving machine, it’s very user friendly and fun to see the tag get engraved.
I say that I will come back here for when I cannot make a trip to a larger pet store, but watch-​out for Tribecca-​type prices.

I go in there with my friend liz and her little one jesse. They are very nice and they give good advise. lots of treats for pets.

Store has an ok layout and selection. I took 2 stars off for…$ 12 DELIVERY CHARGE TO DELIVER A FEW BLOCKS??? REALLY UNLEASHED??? Every other pet supply store in the neighborhood does free delivery. Bad, bad business decision guys. No longer a customer, there are too many choices in the neighborhood of wonderful independently run stores who are glad to deliver FREE.

Great customer service and they give your dog a bday treat too!

Very grateful to this store for helping me getting settled in with my new puppy. I’d just brought her back from the private home breeder in a backpack and I was supply-​less, but a staff member was quick to help me get everything I needed for my new puppy with good recommendations. I literally had no pet supplies.
We bought a bed, a food and water canister duo set, two toys, some soft chew puppy can food, puppy treats and puppy wee-​wee pads. This was all I could carry in one arm with the puppy in the other, but I felt we had the bare necessities to get home.
I would also suggest to first time puppy owners a crate and duffel (for travel/​transport) and a partition or play pen (to keep the puppy in her area and not near wires and cables, all chewable I may add, and to help with potty training), bitter spray for wires and corners of furniture, and more toys (she is ignoring all the ones I bought her).
Optimally, you have all this stuff beforehand but you never know when you will meet your puppy. We will be back for more stuff.
**Update**: I did come back for the play pen and the staff at this store are so helpful. They asked what kind of puppy I had and advised me away from the metal gate (scratches floor, small puppies will try to climb it and make it part-​way up) and told me to go with the six panel plastic type that couldn’t be climbed, checked the back room to see if they had it in stock, and found the nearest Unleashed by Petco that had it in stock and gave me the information to order by phone and have it delivered same day. This was really exceptional, customized, go out of their way kind of customer service. The people who work here really love animals and it really shows in the way they help pet owners.

This is a fun place to take a dog; one of my Tribeca dogs drags me in here – actually, she drags me into any pet-​supply store we pass or even come near.
The people here are friendly and – naturally – always give Olive treats. They have a great selection of supplies, food, treats, and toys, so naturally it’s part of our circuit.
This isn’t in or anywhere near my neighborhood, so unless I see a great toy or something I absolutely can’t get closer to home, I’m not likely to buy it here.

Please be aware that UNLEASHED serves ONLY DOGS AND CATS. They don’t have supplies for any other kinds of pets. I’ve been here a few times to get something for my dog and the service can be lackluster at best. Selection is as expected for a Petco dog and cat department.
And zilch for fish food or gerbil food…

i just had another great experience today. I called at 1p in a slight panic after realizing I had failed to call in a delivery order earlier in the day. I spoke with Jake who was totally awesome. He called me back when he had a clarification on a product scent, waited for me to call back with a reward coupon number, patiently dealt with sirens in the background AND ensured I got my delivery before I was to leave work at 6p. By 230 I had my order and receipt delivered by a very friendly man who politely left the food and silently motioned for a signature to not interrupt my call. That sounds lame as I write it but he was a great delivery guy. The last order I placed, the woman I spoke with was so helpful and made sure i received my delivery even though my coupons brought my total below delivery price minimum ($ 30 I think) and she totally rocked at picking out bones for my dogs… they’re particular about them so it’s a little obnoxious. Anyways… to those complaining about prices, those are Petco prices. If you want cheaper, order online.

I have ordered dog food a few times from this place and they are so completely unreliable it is embarrassing. The first time I paid for the food in advance, and they simply did not show up. I called many times and the manager had such a bad attitude problem and thought that she did nothing wrong. She then realized that the delivery guy forgot the food in the freezer the whole day.
The second time, the manager claims the delivery guy ‘lied’ to her and said they had no recollection of delivering the food and blamed the fact that it did not arrive on their delivery company.
The people that work here is EXTREMELY rude and unreliable and I would not recommend that anyone give them business. They should be shut down.
TERRIBLE ESTABLISHMENT

Why I like this place:
— BC they have an excellent variety of products
— BC they have really nice and caring customer service
— BC they offer puppy training at a reasonable cost
Why I don’t like this place:
— BC the food and toys are overpriced
— BC on Sunday around noon the place smells like poorly sanitized pound (they have a puppy adoption center in the inside in the front of the store)
— BC the puppy trainer forgot to tell us they were going out of town and left us hanging w/​o any notice for two weeks

I infrequently visit this store while walking my deerhounds in the neighborhood. 3 weeks ago we walked along a cross street when Drummer pulled me towards the store. Unfortunately we had arrived after hours and could only see two guys cleaning the store. It took me a while to convince my dog that we would not be able to buy a treat at that point in time, but before I could get him move away from the door, one of the employees already had picked up two treats, opened the door and offered them to my dogs. Surely not a life changing experience, but very much appreciated and a sign that that guy did not just work nine to five.
The selection of food the store offers and the people working there make me and my dogs come back whenever we are in the neighborhood.

This store is always empty, but it is great. They have a good selection of natural pet food and the staff is super helpful.

I’ve visited this Unleashed a few times, and here is what I like about it:
— Great selection of food and treats
— Has in-​store events for pets and their owners
— Some cute clothes for pets
— They deliver
The staff isn’t too friendly but they also aren’t rude, so I wouldn’t knock any points for just being ‘blah’.