W The Store

This review is for the HORRID online shopping site. $ 20 bucks for a bath mat that says «step». Yup, that’s pretty effing awesome.
What is not awesome is after a couple days of waiting, I email them at the W store (since there’s no phone number which I find odd) to find ETA. I then receive an email that says my credit card expired and that I need to give a new credit card. She even stated my expiration date (2015) in the email. Really?! Seriously?!
I tell her try again. Lo and behold, it works. Turns out shipping is going to take longer. Figures. I then have to email twice to get a tracking number. Needless to say, the 2 stars are for the bath mat. It would look perfect in my new apartment. :)

Ahh. the W Store, where I got the famous W Hotel bed.
I had stayed at a resort in Florida that had these wonderful beds and I just couldn’t fathom sleeping on my aging mattress one more night.
So I got online with the W Store and ordered one. Not only did I get free shipping but with some homework also got an employee discount from a code I found.
All together I received the BEST bed ever, delivered with a $ 600 discount.
Now we have our own «hotel bed» to fall into! I love the W Store

This review is based on the Lexington Ave W Store.
I am a frequent customer to the W Store on Lexington Ave. I am a frequent customer to several boutique stores in NYC. This is the ONLY store where i feel i am treated like a second class citizen in my own city. The manager «Windsor» is RUDE. She trains her staff to follow suit. I notice how nice the new employees are, always offering to help, always offering cool ideas and, well, are great natural sales girls. Once she trains them they come out to be just as rude as her. Its terrible. She acts as though I’m going to steal something! Its insane considering the amount of money I have spent in that store. Her demeanor is off putting, she lacks tact and poise. She seems to treat some shoppers with a bubbly charming attitude and the younger shoppers with disrespect. I am much younger than I look, and I’ve noticed this with other customers. I cringe at the thought of going in there when Windsor is there, but i think the buyer is excellent and I always find great gifts and not to mention wonderful dresses for myself! But Windsor is not a delightful experience when shopping and really brings down the appeal the store once had.

I have 3 words for you my dear Unilocalers … The W Bed!
Wait for it, I have another 2 for ya: Employee Discount
Can’t wait to pour my tired little self into my brand new W Featherbed with all the fluffy feather goodness as I remember at The W!
Nitey-​Nite time yet?

Passing by and stopped in. Twothings wrong with this store:
1. Salesperson was too aggressive. And I do not look like someone who is going to rip something off!
2. I wanted W signature stuff. This store has nothing that has W on it.
Sorry folks!

My friend and I stumbled in here for an impromptu 11PM shopping jaunt after seeing Spring Awakening last week. The original reason we came to the W was to have a drink at the 7^th floor bar. Not a fan of Times Square, or its watering holes, but there weren’t too many other choices nearby so we settled on the W, which would at least have good/​amusing people watching (out of town Midwestern folk in all their «look, we are so SATC» glory!)
We noticed the little shop in the corner across from the bar and decided to venture in. A half hour (and four silver and gold adorable miniature piggy banks*, mascara, pair of boots) later we quenched our thirst for shopping.
The shop is very well curated. There’s a perfect mix of trendy gifts, a few clothing and shoe items, jewelry, purses, toiletries and bathware and random items like adorable Comme des Garcons wallets, mascaras and glosses, and candles. The staff is very helpful and friendly.
I would definitely come here again to look for that je-​né-​sais-​quoi-​exuding gift. Or to shop under the influence – this place closes at midnight!
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* Now you may ask, why the purchase of 4 piggy banks?
I am one of these people that always goes to unexpected dinner parties, housewarmings, and birthdays. As you can imagine, it’s tough for a girl to maintain a wardrobe for so many events, let alone to have the perfect on-​the-​spot gift to bring (as you don’t want to arrive empty handed). So when I see something that can be a cute housewarming/​dinner party gift I like to pick it up in bulk. I have a box of such items in my closet.
Risk: shopping under the influence, pick your poison
Reward: cuter than a piggybank one stop shop for fun gifts

I beg to differ from Vikash G’s review; granted it is pricey, this store has an exquisite array of scent-​oriented products. The W’s own brand of candles was what brought me to this store. I was enjoying drinks at the lounge last summer, and this sweet engaging smell exuded from the environment in such a way, that I felt compelled to go to the counter to ask what in pleasure’s sake it was. The receptionist responded with a smile: «Why, that’s from own W brand of candles, which you can purchase from our store right over there»
My wantonness feeling fed, I attempted to corroborate my nostril assumptions: «And this is Shea butter right? or Almond coconut?»
«No» –he said graciously. «Guava»
I went to the store, bought the Guava W candle ($ 25 ouch-​but-​worthy bucks) and then found out that I was not out of the woods yet. Far from it. The store carries all the Bliss Spa’s own brand of care products; the body moisturizer is perfection on tap (literally) the texture, the incredible smell that just seeps in your pores… hmmm… Last but not least; the W’s very own Thievery Corporation CD is also something you may want to add to your cart (I particularly dont like all of the Thievery Corporation’s –ahem– snatches)
So yeah, this is a Five to balance out the low rating. Go W!

If a hotel is a «destination» it shouldn’t require a stylized gift shop… especially one with overpriced soaps and novelty coffee table/​bathroom books… but hey, you can buy $ 200 pillows!
I guess it does help to complete the yuptacular theme, but come on, give the tourists an excuse to travel to the novelty shops in the Village. That way they can feel like they’re super cool because they can tell all of their friend that they’ve gone «slumming.» Perhaps guests at the W are too busy to explore the city, at least this way they can pretend.