Xinnix Bus

This is not the best bus to take from NYC to VA Beach. They charge $ 1 to print your tickets (they told me when I arrived that it was for «snacks») when you arrive and have very poor customer service. Riding on the bus itself is a nightmare because the bathrooms are NEVER clean. The plugs usually don’t work, and I’ve never been on one that actually had Wi-​Fi. On the bus I’m currently riding, my seat mate has been taking bumps the whole way and at least three people have smoked cigarettes in the bathroom — talk about declassé. If you are traveling from 757 to VA Beach, take Sprinter Bus at all costs.

The best way to get to Baltimore from NYC (for me at least) I work in Queens and I decided one day to go visit my family on my day off so I used this app named GoToBus and reserved my round trip but here’s my story. So I get out from work at 8 and I had no way to print out my ticket and my bus was scheduled to depart at 10pm (last bus to Baltimore) so I had a 2hr window just to arive at the bus stop but luckily, Xinnix bus will print your ticket on-​site for a dollar! Later that night when I arived at 2am at the travel plaza, I enjoyed a cigarette in the chilly dusk crossing the street to the hotel where checked in and called it a night. So if your not looking for anything fancy and just want to get from point A to point B (NYC to Baltimore) this is the bus!

I was scheduled to take the 5:30 bus on Weds evening from the midtown (non-​china town location) NYC location to Wilmington DE. Th 5:30 bus came at 6:00 and only had space for 7 passengers (about 4% of the people standing around waiting, in the cold, on the streets, literally being asked to move so restaurants in the area could put their trash where we stood). The next two scheduled buses never came to our midtown location, we were told by the main office that those buses were filled at the china-​town stop. The next bus around 9:00, again with space for about 12, not enough for the 30 or so people waiting. The next two buses that came said they were Baltimore only, the second of which arrived around 10:30 PM, roughly 5 hours after our scheduled departure time. During all of this, none of the employees could provide any answers for when a bus was arriving that we could actually use. My friend and I decided to just stay in the city for Thanksgiving. Gotobus has a bad reputation for being a bit of a circus, but this was a new low.
Does anyone want to bet on how hard it will be to get my $ 35 returned to me?

Worst experience ever! This was the trip from Hell. I would never go with this company again and honestly deserve a refund. We got to the station ten minutes early only to be told by the rude woman that we have to ride he next bus which was almost two hours later. She never apologized and just kept saying it was full. Finally get on the bus and when we are dropped off, the driver tells us to meet at the same spot. We get there early and no bus shows up. We ended up looking at our paper and saw that it was a completely different spot and had to pay $ 20 to take a cab 20 minutes across town to get to the other spot. The woman tells me, «You missed bus». I was furious and argued because it was there driver’s fault because he told us to go to the wrong place. Both of the offices were filthy; especially the NY one and the bathroom there was covered in black mold. The buses were hot and smelled like pee! I ended up getting sick in the disgusting bus bathroom and no paper towels, toilet paper, soap or anything! Never again! I will gladly pay more to go with a reputable company.

Worst bus I have ever been on. Avoid at all costs!!! I’m writing this post from aboard a Xinnix/​Rockledge bus that broke down on the side of I-​95 between Wilmington and Baltimore. It took our driver 45 minutes to even call for backup and passengers are being refused refunds. We are an hour and a half in now, hopefully rescue comes soon…

This is Rockledge bus, formerly known as Xinnix bus, formerly known as Double Happyness. I’ve been taking this bus for the last 3 years (it’s the closest to my house) and must say that leaving from Baltimore to NYC it’s perfectly fine. Yes the buses and bathrooms are dirty, but like people have said it gets you from point A to B for $ 20. This is a cheap bus. If you take the bus during non-​peak times (weekdays) you’re 1 out of 5 people on the bus. I usually sit right behind the driver to avoid the stinky bathroom. The man who manages tickets from Baltimore is always nice and friendly, and I leave my car parked in the lot for $ 10/​day.
Now, I would never take this bus from leaving from the NYC station going back to Baltimore/​Wilmington/​wherever else. The people who run the NYC station are very disorganized and make you run across the street to board your bus, fighting everyone else for a chance of getting a seat on the bus. I usually take Rockledge from Baltimore to NYC, and use Eastern bus from NYC to Baltimore.
If I actually lived in Baltimore city I’d go for Bolt Bus, their buy 8 tickets get 1 free are a good deal and most of their buses are decent and clean

Want an authentic Chinese bus experience? This is your company. For a $ 20 rate, you will be welcomed (yelled at) by a native speaker, charged 1 $ for printing your ticket (by a home printer) and experience the adrenaline-​filled driving while smelling numerous plates of mainland cuisine. Please be aware to be at the (richly decorated) bus stop 30 minutes BEFORE THE BUS LEAVES– there is a 90% chance you will miss your luxurious ride if you get there 5 – 10 minutes before the scheduled departure. But no worries, the FRIENDLY staff will gladly print you a new ticket for $ 1.
In case a lady needs to use the refresher, I highly recommend you bring your own toilet seat.
Write your reviews while you can! This company changes names pretty frequently to avoid legal prosecution by the authorities.

**seems this company has several different names. It took me a while to figure out which one to post the review on but I had to get the word out to avoid this bus company at all cost!
15 Reasons to never take the norfolk bus:
First of all, I hardly do reviews but as a marketing major in college I learned that people really only rave about bad experiences. So for about every 10 people who enjoy your work 1 or 2 of them will write a personal review but for every 10 people who dont you will get about 7 or 8 complaints. I am going to be living proof of this today.
I booked the
(also send on
) bus from NYC to Virginia Beach for vacation. I did my research and choose between several options. I read a few bad reviews but decided based on 1. it was the quickest trip (no one else was really direct) and 2. cost. I like a good bargain. So I spent 15 hours of my life on this crazy bus wishing I had done anything else. So I thought I would share with you 15 reasons, 1 for each hour, that you should never take this bus.
1.Old crappy buses, on the website they showed nice, new big green buses. This is NOT what they drive. These buses are old, dingy, smelly, and have tons of issues. On the way down, my seat had a hole in it, on the way back none of the electrical outlets work.
2. Poor, poor, poor customer service or care. When I arrived to catch the bus no employee spoke English, they were 45 minutes late and no one was communicating with the passengers about it. On the trip back a guy smoked in the bathroom while we rode down the rode and the driver had no concern for it. I could go on, but I wont.
3.They assign numbers for you to sit in based on «when you check in». Which wasn’t really the case, on the way back I requested to be in the front since I get a bit car sick, they gave me seat 1 but I had to fight with a lady when I got in b. c she was sitting there and not moving bc she was told you could sit wherever you want. I ended up eight rows back or so with some Dramamine.
4. Crazy drivers. Both drivers drove like race car drivers, taking curves too fast, talking on their phones, texting, slamming on brakes, etc
5.1 stop. They make one stop in the 7 ½ hour drive and its 2 hours out of the city so for 5 hours on the way back you get no food, no air, no leg stretch, no relief from the passenger sitting on top of you.
6.Small seats. On the way down they had booked every seat but one which is fine if they had quality comfy seats but the seats were small. For 7 ½ hours I sat squished on a grumpy lady who tried to tell me I couldn’t sit there in the first place.
7.Grumpy people. Did I mention that everyone involved was grumpy. Yes, including me, there wasn’t a friendly conversation had the whole time I was on this bus, everyone was pissy and hateful with everyone else.
8.Hot. Each bus had crappy air flow so it was a hot, sticky ride.
9.Luggage. This may have been my first bus experience with a bag I put under the bus. But there was no one giving out tags or making sure your luggage was secure. I just throw it in with everyone else’s and then when I arrived at Virginia Beach my bag was somehow wet. Im just grateful no one stole it.
10. While leaving NY they let two or three people on to sell illegal DVDs, water, etc.
11. When I arrived to check-​in in Norfolk no one showed up until after 9 am. When they tell passengers to be there no later than 9.
12. Did I mention no one spoke English.
13. Safety. I dont normally wear my seatbelt when in a bus but that wasn’t even an option. When I started to feel nervous about the crazy driving, I couldn’t even buckle up if I tried.
14.I have a great picture of the bus driver messing with this phone while driving. Not only that but he had a LOUD 45 minute long conversation with someone where he seemed very, very upset. He was yelling and flailing.
15. Did I mention it was nasty. Whenever anyone opened the bathroom door the whole bus immediately reeked of urine. I had to use the bathroom once and it was the scariest place I have ever been. There was no light, no toliet paper, no place to wash hands. Everything else was dirty and dingy as well.
So if I had it to do over again, I wouldn’t do it. I mean what kind of company is this. Living in NYC I have realized there is a lot of companies out there getting away with stuff like this b. c they can, b. c people need buses, stores, restaurants, etc. but its time to stop letting poorly managed businesses get our business.

Do everything you can to avoid this bus company. My friend and I had tickets to Wilmington, DE. There was no organization in letting people on the bus, and their bizarre strategy was to let everyone on and THEN check for tickets. Which led to an argument in the back of the bus because a woman without a ticket refused to get off. So we left an hour late!
Customer service was just… yelling. Seriously, it would be great if they could learn other volumes in which to speak. Also the bus was very hot and uncomfortable. When someone walked up to the driver and asked if he could turn the AC on, he yelled that it was «already turned up to sixty-​five.» I can’t even figure out what he meant by that but I promise you that stepping out into the 90 degree air felt downright refreshing.
We know you have a choice in New York City bus travel so FOR GOD’S SAKE CHOOSE ANYTHING ELSE!

Ugh.
I took the Go to Bus bus from NYC to Albany this weekend, roundtrip was $ 25 (though if you don’t print your ticket in advance, they will charge you $ 1 to print on-​site).
The bus was on time for both pickup and drop off. That’s pretty much the only good thing about this experience. On the way up to Albany, I used the restroom. I take cheap buses all the time and it’s always sort of uncomfortable to use bus bathrooms, but this bathroom was SO GROSS YOU GUYS! I’ve used portapotties at state fairs that were 1000x cleaner. Just dirt (I think) everywhere, no toilet paper, no soap or hand sanitizer. From other reviews, this seems like a regular situation.
On the way back, SOMEONE SMOKED A CIGARETTE ON THE BUS and the bus driver didn’t say anything. Also the outlets/​lights weren’t working. The buses themselves looked like they were falling apart — really dirty, plastic pieces coming off, etc.
I mean, I’m giving 2 stars because they transported me from Point A to Point B in a timely fashion, but honestly Megabus gives a better experience for around the same price point.

I have used this bus service several times since it was called Double Happiness Travel. Now called Rockledge Bus (Xinnix Bus). After reading many reviews here I wanted to leave my opinion.
What do you expect for a $ 38 round trip ticket. I certainly would not expect the bus to be exactly on time. If you have tight schedule leave earlier. For traveling to New York and back to Baltimore the service has not let me down. The Parking in Baltimore is convenient but be prepared to pay a small fee to park. The guy selling the tickets in Baltimore has always been friendly. I don’t use the bathroom on the bus so I haven’t noticed what other people say. But nice its there if you need it. And what other people say about the bus station, come on people what did you expect luxury its just a transition point.: /​
(rolls eyes). I have traveled with some of my family members and they have not complained.

This business is awful. I successfully used their service 2, although the second time was contentious with them allowing people on the bus that didn’t have tickets while not allowing people with tickets on. The 3^rd time I tried their service, their bus never showed up, nobody ever came to tell us this, some asians pulled up at one point, rolled down the window looking at us and instantly getting on their cell phone, seeming to check if anybody had even tried to take the bus but then sped off after a couple of minutes. I called multiple times and was given the run around and they are trying to deny a refund. DO NOT BUY AN ADVANCED TICKET as if they don’t provide transport they won’t give you your money back and it doesn’t guarantee you a seat anyway. I’ll never take them again.

I was terrified the morning of my ride after reading many reviews online, but it turned out fine.
Seats and bus itself were very clean, AC blasted, and we got to out drain ration safely.
One star docked off for disorganization… the guy working at the office just kind of shouted for everyone to go across the street and it became a mad scramble.
Also, the bathroom did smell pretty bad, and the person next to us was drinking and doing drugs…

If I could rate it zero, I would. When you get an Eticket, you think you’d be able to show it digitally. The woman yelled at me for the confirmation number. When I started to read it off, she goes «ah! No! Confirmation number!» I calmly asked her to please stop yelling at me, and proceeded to read the number. She goes «fine one dollar». I reluctantly gave her the dollar and bought my return ticket on a different company’s website. Awful customer service. Grade A misery.
Oh and good thing I got there early – the bus pulled out 10 min early. Not normally an issue except for the fact that departure times are guesstimates.

Kill it with fire. Bus was an hour late. It was overbooked so I had to fight for my seat on the bus. Sat next to a guy with a smelly dog on his lap in a big cage that occupied half of my seat. Same thing happened on my return trip.
Never again.

It’s a Bus Company! Seriously though this is a cheap chinatown bus company that sells cheap bus rides to major cities. Just make sure you get there early and stand where the bus will be so that you can guarantee yourself a seat. While you shouldn’t have to worry — I’d rather be the first one on the bus so i can choose the seat i want and not be sitting next to someone who smells horribly.
So for NY to somewhere in Deleware it was 20 bucks, not bad.

This bus (and its station in manhattan) is a straight up DUMP. But aren’t all bus rides kind of shitty? It gets you from a-​b, with a little rowdiness along the way (lots of yelling and herding to the street corner and hoodratness), uncomfortable seats, cold ride, and often has delays (not the drivers fault) .
BUT this is the cheapest ride I could find to Baltimore and back and with a $ 5 discount if you book your ride roundtrip with the same line… YA CAN’T COMPLAIN… too much. This is the line I take from now on, lots of time options, and its a nice change to board somewhere other than Port Authority. It is totally tolerable.

1^st time. Taking bus from ny to Albany, $ 25 vs. $ 82 on Amtrak. Truly awful. The smell hit me as soon as I stepped up on the bus. I can barely inhale. Driver smoked once outside city limits, talked on cell phone w/​out handsfree, & drank coffee while driving 70+ mph. AM Bus was filthy. Take different bus! Coming back the smell not bad, but the guy was on his phone (w/​earbud thankfully) while driving fast on highway. almost the entire time. Did get home safely. there’s a reason these buses are usually in news with accidents reported.

Truly awful.
Facilities and buses are dirty. Staff is inattentive and rude (sitting around on their phones while people were trying to talk to them). Bus to Baltimore was almost 90 minutes late. The lady originally said it would be there around 7:00 (supposed to leave at 6:30). I asked her for an update around 7:20 after finally getting her to stop checking the weather on her phone and all she could give me was «it’s on the way». We got on the road around 7:55, made an unannounced stop in Wilmington that added 20 minutes to the trip, and finally arrived an hour and a half behind schedule. The driver and another «employee» were literally yelling for about half the trip (I could hear them over my headphones).
I always used to read Unilocal review like this thinking people were just exaggerating but it’s every bit as bad as the other reviews make it seem. You wonder how businesses like this are able to exist. I have my return trip booked through them and I think I’m just gonna cut my losses and take Tripper back from Bethesda. Clean buses, outlets, wifi, bottled water, some semblance of communication and efficiency. For $ 7 more it’s definitely worth it.

Took my first bus trip from Wilmington to NYC this week, and it was way better/​cheaper than driving or taking the train. I booked my trip online. There isn’t much on-​location communication («ID?» and «730 bus to NY here!» was all I heard), but what more do I need? Buses arrived and left on time, both ways I had at least 2 seats to myself, and it was only $ 35 round trip!
2 things to note:
(1) bring headphones — some people will talk on their phones the whole trip
(2) dress in layers — it can get hot enough to steam up the windows even in sub-​freezing outdoor temperatures