YHI Partners

Our family booked a vacation with YHI Partners this past January of 2015 for a week. From the moment we entered the property we made known our dissatisfaction. There were multiple and extremely dangerous construction and maintenance flaws at the rental property for which we were exposed. Although the cockroach infestation and literal filth of the property was disheartening and unacceptable, the lack of basic safety and building code compliance was criminal. The twelve-​foot crack in the floor adjacent to the kitchen causing an extremely uneven floor and unsteady passage way caused numerous near falls. The second level «deck» which had no safety rails, but was furnished with lawn chairs and a workout bench was discovered by a six-​year-​old child. The loose brickwork adjacent to the pool did result in an accident. The electrical outlet in the downstairs bathroom was uncovered and had exposed live wires accessible. This was attempted to be covered up by an air freshener. The inability of the property to be securely locked offered no safety or protection. The condition of the house was unsafe. The half-​hearted attempt to appease us with light bulb replacements and interior doorknob maintenance was unacceptable, and did little to offer acceptable levels of safety or comfort.
We had tried working with YHI Partners to go into another property but they continued to tell us that there was none available; even though we let them know we found one on our own we were only offered a dinner credit. Our vacation was ruined and it wasn’t just the money in the house lost, there was also airfare and every other cost that goes along with travel not to mention our severe anxiety.
In conclusion, this barn was obviously in no condition to be rented out with the knowledge of its demolition in a mere three months (however we did not know this until we got there). After the damage was done we returned home and tried to receive a partial refund but all they would offer was a low amount of credit to book through them again, like we would ever do that. STAY AWAY.